Frequently Asked Questions
Everything you need to know about this head unit
Connect the single RCA cable with the yellow plug (included in your package) to extend your Bluetooth signal. This cable doubles as both a camera input AND a Bluetooth/WiFi antenna extension. The two small blue wires attached are antenna boosters that significantly improve connection stability. This simple connection takes 30 seconds and resolves 90% of Bluetooth issues. Make sure it's firmly connected even if you're not using a rear camera.
Try these proven solutions:
1. Quick Fix: Settings → Apps → Z-Link → Disable → Enable → Open (repeat each use)
2. Check Cables: Use the data/charge USB cable (not charge-only)
3. Bluetooth Setting: Disconnect all other Bluetooth connections - CarPlay needs exclusive access
4. Factory Reset Z-Link: Find the pink 'RESET' app, restart, reconnect Bluetooth, then try Z-Link
5. Sound Issues: Switch audio source to 'AUX' or 'USB/AUX' in your vehicle menu
Most issues are resolved with step 1 or 3!
The processor differs between models: The 2/32GB has a 4-Core processor, while 4/64GB and 8/128GB models feature the powerful 8-Core Cortex-A55 processor. Combined with RAM differences: The 2/32GB model with its 4-Core processor and limited RAM may experience slowdowns with heavy multitasking. The 4/64GB with 8-Core provides smooth performance for most users - no lag, seamless app switching, and enough storage for maps and music. The 8/128GB with 8-Core offers maximum performance with its generous RAM allowing unlimited multitasking and massive storage for extensive media libraries. Think of RAM like your desk space - more RAM means you can have more apps open simultaneously without slowing down.
Absolutely normal! These head units are complete replacement systems with their own GPS antenna, microphone, and Bluetooth module. Your factory connectors for these features won't be needed anymore. The important connections are: main power harness, speaker outputs, and the yellow RCA cable (even if not using a camera - it extends Bluetooth range). Any leftover factory plugs can be safely tucked away. If you're unsure about any connection, our support team is here 7 days a week.
Z-Link updates are handled through system firmware updates. Go to Settings → System → System Update. If an update is available, download it to a USB drive (FAT32 format) and install. Important: Never download Z-Link APKs from unofficial sources - they won't work and may cause issues. If you're having compatibility issues with newer iOS versions, the disable/enable workaround (Settings → Apps → Z-Link) usually resolves them while waiting for official updates.
Consider your usage:
• 2/32GB (4-Core): Budget option - fine for basic use, but may lag with multiple apps due to 4-Core processor and limited RAM
• 4/64GB (8-Core): Sweet spot - smooth Android Auto/CarPlay, multitasking, and ample storage
• 8/128GB (8-Core): Premium choice - unlimited multitasking, massive storage, future-proof for years
Most customers choose 4/64GB for the perfect balance of performance and value. The extra RAM makes a huge difference in daily smoothness!
The yellow RCA cable's blue antenna wires also boost WiFi signal! Make sure this cable is connected. Additionally, try these tips: Position the blue antenna wires away from metal surfaces, check that your phone's hotspot is set to 2.4GHz (not 5GHz) for better range, and ensure the head unit's WiFi sleep policy is set to 'Never' in Settings → WiFi → Advanced. For best performance with wireless CarPlay, keep your phone within 1-2 meters of the head unit.
Go to Settings → Sound → Equalizer and adjust to your preference. For more volume, increase the 'Loudness' setting. The 4/64GB and 8/128GB models have superior audio chips that provide cleaner, louder sound. If you have an amplifier, use the RCA outputs for best quality. Also check Settings → Factory Settings (password usually 126) → Audio settings for additional gain controls. Remember: higher-spec models (4GB+) include premium audio components for noticeably better sound.
Yes! Most vehicles work instantly. If not, use the steering wheel learning app: tap the steering wheel icon, press each button on your wheel, and assign functions. For newer vehicles with CANbus, we provide CANbus modules for automatic setup. Some vehicles may need the Key1/Key2 wires connected (usually included in our harness). If you're having trouble, let us know your exact vehicle model and we'll provide specific instructions.
We offer a 30-day return policy. If it doesn't fit or there's a compatibility issue, we'll work with you to resolve it. If you change your mind, a 20% restocking fee applies. Our team verifies compatibility before shipping to minimize issues. We provide installation support 7 days a week to help resolve any problems. With our 3-year warranty and Australian-based support, you can purchase with confidence. Full details in our Refund Policy.
Historical Lineage of the Dodge RAM 1500 Series:
First Generation RAM (1981-1993):
Initially launched in 1981, Dodge introduced the RAM to compete aggressively in the highly competitive American pickup market. Known for durability, simplicity, and versatility, initial models featured straightforward design and rugged performance capabilities. Over the years, the early RAM trucks were favored due to their reliable engines, spacious interiors, and rugged mechanical aptitude—qualities that resonated strongly with agricultural, commercial, and recreational users alike.
Second Generation RAM (1994-2001):
With a noticeable redesign in 1994, Dodge showcased a distinctive, assertive style that set the RAM apart from its competitors. Featuring bold, big-rig-inspired aesthetics, this generation included significant interior updates, comfortable ride quality, and stronger engine offerings. Notably, this was a period marked by enhanced driving comfort and modernization, raising the RAM's popularity and visibility considerably among private and commercial buyers.
Third Generation RAM (2002-2008):
The third generation further refined the RAM's balance between performance prowess and everyday usability. Enhanced suspension and chassis improvements granted a smoother ride while maintaining strong towing and hauling capabilities—core elements that solidified the model's dependable reputation. This era also saw greater utilization of interior comforts and conveniences, drawing interest from a more diverse group of drivers.
Fourth Generation RAM (2009-2018 and 2019 “Classic” Models):
Introducing substantial enhancements beginning in model year 2009, the fourth-generation RAM trucks presented significant design, efficiency, and technological evolutions. Redesigned suspension components notably advanced handling and ride comfort, while innovations such as Ram’s popular coil-spring rear suspension provided an exceptional ride quality among full-sized pickups. Engines ranged broadly, including efficient V6 units alongside powerful V8 HEMI options, satisfying diverse operational needs from fuel-efficient commuting to heavy hauling.
Specifically focused on the fourth-generation RAM 1500 from 2013 to 2019, this model attracted devoted admiration for its refinement, cabin quality, and highly praised drivetrain efficiency. Available with generous trim options such as Tradesman, Big Horn, Laramie, Rebel, Sport, and the luxurious Limited variant, the RAM 1500 ranged from rugged work trucks to premium, well-equipped family vehicles designed for urban luxury and adventurous capability.
Across global regions, the Dodge RAM (later simply referred to as "RAM" as it moved under the standalone RAM Trucks brand established by Chrysler Group LLC in 2010) held consistent naming and received acknowledgment in various markets such as the Americas, Australia, and the Middle East. Often revered by Australian enthusiasts for blending American strength with luxury and comfort, these imported pickups became favored status symbols representing rugged power and refined functionality.
Enhancing Driving Experiences through Thoughtful Infotainment Integration:
Though already well-equipped, integrating today's connectivity solutions significantly enriches the driving experience of the RAM 1500 series. Brummstadt, recognized for carefully engineered automotive multimedia solutions, offers an infotainment unit fully compatible with Dodge RAM 1500 models spanning 2013-2019. Carefully designed to integrate smoothly into the original dash environment, this premium infotainment system tailors naturally with the vehicle's interior layout and electronics.
Central to its appeal is diverse connectivity—both wired and wireless Apple CarPlay and Android Auto compatibility. Imagine a scenario where, after spending a relaxed evening dining with close friends or family, the journey effortlessly transitions into driving to a friend’s house. The destination has already been swiftly entered into a smartphone mapping application (such as WAZE, Google Maps, or Apple Maps). Automatically paired with the infotainment unit, route information comfortably displays through Apple CarPlay or Android Auto on the vibrant head unit screen, ensuring confident, easy navigation across familiar roads or new environments.
For those focused on personal comfort and assured visibility, Brummstadt’s aftermarket head unit is available with optional upgrades, notably front and rear 1080p high-definition camera systems featuring continuous or emergency-event recording. Such options grant heightened situational awareness, ensure safer maneuvering, provide vital video evidence when required, and significantly enhance driving security both in crowded cities and off-road adventures.
Entertainment opportunities become impressively versatile with built-in USB connectivity allowing joysticks or controllers. Passengers can engage in multiplayer gaming sessions right on the head unit screen, proving especially beneficial on lengthy road trips or family journeys, transforming ordinary drives into enjoyable shared experiences.
Advanced voice control integration facilitated through smartphone assistants including Siri and Google Assistant further streamlines interaction. This function provides convenient hands-free command of media playback, navigational instructions, calls, and messaging. Additionally, smart-assistant compatibility extends beyond traditional in-vehicle usage—enabling voice control over smart home devices remotely. A practical illustration includes issuing a simple command from the vehicle, such as, "Hey Siri, turn on the porch lights," seamlessly integrating technology, vehicle, and home for ultimate convenience.
Distinctive Features, Capabilities, and Advantages:
The RAM 1500 from 2013–2019 presents clear advantages particularly recognized among drivers, including refined interior craftsmanship, exceptional cabin noise insulation, smooth ride quality, effective towing capabilities, and strong engine performance. Signature components such as the highly regarded 5.7-liter HEMI V8 and efficient 3.0-liter EcoDiesel engines provide balanced choices in driving performance and fuel economy.
Safety features, including electronic stability control, trailer sway control, advanced airbags, and backup cameras, contribute reassuring protection. Its carefully refined ride characteristics make the RAM 1500 remarkably comfortable for daily commuting and long-distance traveling or hauling, creating a highly satisfying all-around ownership experience.
In summary, the RAM 1500 model series, especially between 2013 and 2019, embodies practical capability matched thoughtfully to modern comfort. Complementing this advanced integration with the Brummstadt premium infotainment solution further elevates the overall joy in ownership. Far more than simply transportation, the comprehensively integrated multimedia options and expansion opportunities create immersive, multifunctional spaces designed to deliver genuine enjoyment and seamless modern connectivity throughout everyday driving, leisure journeys, and workday mobility.