Verified Reviews
Real customer feedback on Brummstadt. Verified on Trustpilot.
If you are deciding whether to buy, start here. Read real reviews, then check compatibility or talk to support before you order.
“A genuine desire to help and to get the product working as it should. We purchased a replacement head unit for our 2013 RAM as we wanted to have easy access to maps, music, TPMS etc. Neither of us are particularly tech savvy, and we struggled to understand the differences between Android auto and the unit's need to connect to wifi for some applications. Patrick walked us through what needed to be done, suggesting dif...”
“Came as advertised and easy to install”
“Get products and fantastic customer support and follow ups.”
“Very happy with my upgraded screen. There were some screen issues to begin with, but support was able to assist in resolving in a timely manner.”
“The head unit itself is works great, fit perfectly and looks like its oem. But what really surprised me is the support. I had an issue with the installation and was really impresse...”
“Great customer service”
“From the point of enquiry about my car and the version. I felt the responsiveness and the assurance that I placed the correct order. I then had a problem, after fitment with Androi...”
“Very professional yet easy to deal with. Had an issue with a delivery on my end. Not their fault yet they went above and beyond to make sure I received the package, including quick...”
“Super helpful customer service! Made sure my head unit was going to be here by my roadtrip. Super easy to install for someone with very minimal experience, looks amazing!”
“Having the open communication between email and thats also being communicated via weekends etc has been very helpful. The person I had to help direct and culminate was very polite, easy to understand...”
“Customer service is fantastic. I updated my 2018 kluger head unit after 12 months and had a couple of issues and i reached out to customer service and they got back to me with a fix within half an hou...”
Recent reviews
Recent Trustpilot reviews rated 3 stars and above.
Star ratings, quick highlights, and direct links to each original review.
4/5“Great rapid response from the team to help with minor issues on the carplay”
5/5“Super helpful customer service! Made sure my head unit was going to be here by my roadtrip. Super easy to install for someone with very minimal experience, looks amazing!”
5/5“good unit, works well good people to deal with.”
5/5“Very good product. Easy to Install. Just plug and play.”
5/5“Just installed a brumstadt head unit in my 2015 Grand Cherokee I’m 74yo and self installed. Zilch experience with electronics and had a couple of hiccups to start but thanks to Paula and her time the unit looks and works perfect can’t prais...”
4/5“This review is for Kevin, not the product. Kevin has been patient and extremely thorough in working with me to adjust settings and work on fixes for my flagship unit that has been plagued with issues since day 1. A factory reset finally see...”
5/5“I had some fitting issues with the product I purchased so I reached out to the support team. I was assigned a lovely bloke named Patrick who was always very happy to help and supportive throughout the whole process. He reached out to the te...”
5/5“My experience with the product and especially the after sales service and assistance has been tremendous. I have been dealing with Patrick mainly and he has been so patient with me and my queries. The communication back and forth has been i...”
5/5“We live in Europe. Our old Honda Accord 2.4l 2003 model needed the original head unit replaced since it had been playing up for a while. (Premium sound system) It was very hard to find a compatible recent Android car play unit but at Brumms...”
5/5“great product and customer service. Tommy and the team were great in helping me dial in some settings to have a better overall experience. they also walked me through the firmware update”
5/5“Fantastic help and support from Patrick . He's answered all my questions quickly. Follow up by him has been amazing as I still have had some questions. Absolutely loving my screen at last I have reversing and front cameras and maps. I also...”
5/5“Very Professional, kept me in the loop every step of the way and went above and beyond to help me. Would highly recommend even just based on customer service”
5/5“Great support, thank you.”
5/5“Excellent customer support and product. Thank you.”
5/5“I bought an Android head unit for my wife's Nissan Pulsar two years ago as well as an external microphone and more recently a reversing camera. I have required some support for the installation and configuration of all of these, and Kevin a...”
5/5“Big shout to Tommy for the quick, friendly and informative responses, great to have proper converstaions back and firth with a service advisor that is interested in your outcome! Also the Brummstadt brand is a quality product and i've had m...”
4/5“I recently approached Brummstadt about an issue I had with a head unit I had bought from them. I heard back promptly from Patrick J and the Warranty Claim went smoothly. Patrick did a great job of following through with everything, keeping...”
5/5“⭐⭐⭐⭐⭐ I had an excellent experience from start to finish. Kevin provided outstanding customer service and went above and beyond to help resolve my issue quickly and professionally. He was responsive, knowledgeable, and kept me informed...”
5/5“Great unit for my Isuzu MUX. The full install took me about 3 hours in my driveway but works a treat and the screen quality is super slick. I needed to get some help making sure the steering wheel controls all matched up with my unit. Kevin...”
5/5“Very happy Great after sales service. Service team will help with any problem Headunit looks & works great with my Hilux KUN26r”
5/5“When I got a new Iphone and it would not connect to the head unit I reached out to the technical support team, Even 5 years after my original purchase of the head unit they were still happy to assist. They provided the firmware update and i...”
5/5“I had multiple issues with my head unit. I got in contact with brummstadt support, I heard back quite quickly from kevin who had all the answersfor me and helped me get it fixed, he was also keen to hear back to make sure everything had bee...”
5/5“From the moment I started dealing with brummstadt it's always been positive and everytime I reach out to the guys they are quick to respond and always manage to sort out any issue's I might come accross so thanks to all. Peter”
5/5“Patrick at Brummstadt provided the best product support experience ever. Outstanding product knowledge and support during the installation process even over the weekend. Great product and great support. Thankyou”
5/5“I had some issues with my head unit and Kevin helped me solve them. He was prompt to reply to my emails and the solution was an easy fix. I'm happy with the product, after sales service and warranty process.”
5/5“Great product and even better after sales service. Hi purchased a premium head unit for my Honda Civic 2012-15. I'm in Brisbane, Australia by the way. ..Package arrived soon after, with the old to new plugs all included. How easy is this. Y...”
5/5“Thank you so much to Patrick for helping me through the installation of the head unit into my car. I had some difficulties along the away and Patrick went out of his way to assist me, guide me through it, consult with the tech team and resp...”
5/5“amazing after sales support. I have a few different brand android units in our fleet, and this is by far the superior unit and worth the money.”
5/5“Absolutely exceptional customer support from Kevin both before purchase and after, but especially in resolving any issues I had during installation very very quickly with clear instructions and to my 100% satisfaction. I'm glad I chose Brum...”
5/5“A big thank you to Patrick and the team at Brummstadt. I had initially only reached out regarding a minor technical issue to which I received immediate and helpful support. Through the conversation, I had mentioned that I accidentally crack...”
5/5“Kevin was extremely helpful and responded promptly. I’m very happy with the service I received in resolving my reverse camera issue.”
5/5“First camera failed within a year but got talking to the guys from brunmstadt and got a replacement sent out straight away. Really good customer service very happy”
5/5“Quick delivery and fantastic communication”
5/5“It's been a great experience with this unit's purchase process, DIY installation, and amazing assistance from Tommy. Great unit, great price, and I would highly recommend this company's product and support. Thanks again, a very happy custom...”
5/5“Great service and everything works perfectly. TBH I didn’t expect anything to be suitable for a 2004 Hilux. Very pleased especially when the plug and play harness compatible with my car was sent to make installation easier”
5/5“I initially purchased the unit for the wrong year car, but upon contacting Brummstadt customer service, they sorted me out with the correct wiring setup (no additional charge, even though it was my error), and continued to follow up with me...”
5/5“Easy to install, comes with all cables and everything. A great customer support and timely response from Tommy. All good 😊”
5/5“Tommy was a great help fixing all the little setting gremlins. Once those where fixed the system was awesome”
5/5“The replacement of the head unit went quite well. No real surprises, including wiring up the microphone and GPS antenna in the A pillars. I had a lot of questions during the fit, and Tommy was happy to assist with every one. If needed I got...”
5/5“Good support from folks. Few things hot shipped extra and email support was reasonably timely. Important the product seem to be fully integrated with the vehicle and more”
5/5“Had a small hiccup with the delivery, but a quick email and Patrick was on to it... absolutely nailed the service. Very quick response and had the problem sorted in no time at all. Missing part was on the way in no time at all and rocked up...”
5/5“Had some minor complications during the instalment and set up process but Kevin and Tommy were exceptionally helpful with guides and replacement parts”
5/5“Patrick was very welcoming and helped my auto electrician when help was needed installing my new system in my car. I also had a question and emailed Patrick who replied very quickly how to fix my problem which was appreciative as I am not v...”
5/5“Happy with the new unit from Brummstadt. Installation was easier with prompt and helpful assistance from Kevin.”
5/5“Brummstadt has been super helpful throughout the entire experience with purchasing and installing my headunit. I boughtit for my 2010 outback and it's a fantastic upgrade. I have had some issues getting it fitted but the team sent me a new...”
5/5“Had an issue with reverse camera supplied not display at correct resolution. Patrick had the issue diagnosed quickly and a new camera was sent which resolved the problem. Patrick communicated well with me providing timely updates on the pro...”
5/5“Ive had my Brummstadt Headunit in my Evo 9 wagon for about 5 or so months now and im really impressed with the quality and features that are included in the 9" headunit. But one thing thats impressed me even more than the unit itself is the...”
5/5“My experience was exceptional.The headunit for my 2018 Prado VX which I purchased on the 29/12/2025 fitted perfectly.It looks better than the factory Toyota original.The backup service provided by Patrick was second to none.I only had a cou...”
5/5“Had a couple of problems getting the head unit to work. Kevin and the team at Brummstadt were extremely prompt (even on public holidays)and very helpful with working through the issues and solving any problems.”
5/5“Although there was some research and trial and error involved in the install, Tommy's professionalism and ongoing reliable assistance cannot be understated. The team offered helpful insights throughout the install and did not give up trying...”
5/5“Fantastic after service, Had a problem that was resolved with good communisation from Kevin and the team”
5/5“the constructive help i got from Brummstadt was beyond what i have experienced from other places.After having a few problems getting things sorted was made simple with Patricks help. They certainly go out of there way to make sure your expe...”
5/5“Patrick was extremely helpful and fast to reply (Even on a public holiday). His information was detailed and helped fix the issue with the headunit. The head unit works amazingly and couldn’t recommend the experience anymore.”
5/5“After having our local auto electrician install my mum's Brummstadt stereo. It had to go back again and still wasn't working properly. I contacted Brummstadt and they provided easy and straight forward solutions to solve the issues we were...”
5/5“Brilliant product and even better customer support. Would highly recommend this product and will be selling them in my shop. Well done guys and thank you”
5/5“I purchased the headunit for my Mitsubishi Triton MQ a couple of months ago and still very happy with it. Also the technical support team especially Tommy continues to provide support to this day when I have questions in regards to the head...”
5/5“I wanted a Brummstad head unit so I could use Apple Car and Apple Maps in my 2016 DM SantaFe Highlander. As this was optioned up I was particular to not want to lose any of the Highlander options, especially the awesome sound system. After...”
5/5“The service and knowledge were exceptional.”
5/5“Quality product, easy installation and great support from Tommy when I misunderstood some instructions.”
5/5“The response time from Patrick each time I've needed technical help has been great, with the information being spot on. Would definitely purchase form Brummstadt again.”
5/5“A genuine desire to help and to get the product working as it should. We purchased a replacement head unit for our 2013 RAM as we wanted to have easy access to maps, music, TPMS etc. Neither of us are particularly tech savvy, and we struggl...”
5/5“The service from these guys is impeccable. More than enough to make up for some teething problems meshing our apple devices with their android system”
5/5“I bought a head unit to replace an original one for our 2009 Honda. It was easy to order and arrived relatively quickly (noting it is delivered directly from China). It was an easy plug and play instillation. I referred to YouTube for instr...”
5/5“Prompt response to my enquiries great guys to deal with cheers john”
5/5“The back up help when needed was excellent from Tommy and the boys at Brummstadt.I thougherly recommend the product and the support that they provide.”
5/5“The personalised service provided by Patrick was exceptional, l was having a permission issue between the new unit and my mobile, while the problem was being investigated l was kept informed and in the loop, l was very happy with the servic...”
5/5“Patrick and Tommy have provided excellent and timely advice throughout the install of my head unit. I’m happy with the features and functionality of the unit. Thanks Michael”
3/5“Got the wrong facia to start with but this was quickly resolved. Have just finished installing and haven’t had chance to use much yet. But seems fine. Keep getting reminder to post review so hopefully all done. Cheers. Bit of a pain doing t...”
5/5“Huge shout out to Tommy and Patrick, their help with problem solving made my first install so much easier with the plug and play cables supplied for my Ranger . 10/10 for their the head unit awesome bit of gear 👍”
5/5“It was Tommy who made the whole experience great. His proffesionalism and obvious thorough knowlege of the product made my experience managable.”
5/5“My experience with Brummstadt was very good I had some inquiries about the installation and I talked to Kevin and he was very good with his reply’s they where always quick responses and answered the question straight away”
3/5“Product works okay. Still feels sluggish even though I got the "premium" head unit for the Mitsubishi. Support for the product itself is really nice. Tommy helped me out well, so no complaints there. He responded fairly quickly. However it...”
5/5“Tommy and Kevin good aftersales service”
5/5“Great unit works perfectly. And the customer service was the best I have ever had. I emailed a problem getting the reverse camera to work and they sent easy directions nearly straight away to fix the problem. Would recommend to anyone.”
4/5“Good help from Patrick J and the support team. I replaced the head unit in my 2014 Mazda CX5 with the Brummstadt unit and needed some advice on configuring the unit to work with my Apple phone. It's all working, but I am still trying to get...”
4/5“The technical support has been very punctual and thorough. The staff have been friendly and very supportive.”
5/5“Excellent communication quick responses and great product.”
5/5“Not only is the product great, it works flawlessly and is super responsive with great graphics rendering. But the customer service was even better! I had the pleasure of getting assistance from Patrick J, every question, query or concern I...”
5/5“The after service was exceptional. Tommy has gone out of his way to help me with all of my issues and replied back to me promptly. The unit is also of good quality.”
5/5“The support from Patrick and the team was exceptional. Overall easiest swap I’ve ever done and great communication throughout the entire process”
3/5“Check with customer support and ask for images of product before committing. I purchased a head unit for my Porsche Boxter 981 and what I received was completely different from what is advertised. Different design, Different color/finish. N...”
5/5“Great service & follow-up questions by Kevin and Tommy !!”
5/5“My head unit developed an issue whereby the android auto kept freezing. I emailed Patrick for assitance and he responded to me within the hour. He gave me step by step guides on how to reboot, restart and run updates on the head u to softwa...”
5/5“Great product, easy to use and install, had a few issues with buttons but Patrick J was a champion and helped to get that all fixed for us. Highly recommend.”
5/5“The whole experience from ordering to customer service has been nothing short of amazing. The service and help we recieved especially from Patrick J has been so helpful. The quick response has been great”
5/5“Had a lot of questions I needed answered. They were more than happy to help with sound advice. He was a pleasure to work with. 10/10 🤝”
4/5“The head unit appears to be a good product. Instructions were not overly helpful, but after a few questions to the Tommy who provided great support was able to diy install.”
5/5“I purchased a unit for my 2017 Corolla. Shipping time was very reasonable (within two weeks to a rural location), and the unit installation really was plug and play. While the unit didn't come with a lot of instructions, the parts are clear...”
4/5“Bought a head uunit for my ford wildtrak 2016 with 8 inch screen we had a few issues the factoey camera was not compatible with the head unit and i wanted my caravan camera to work through the head unit well yoh can't use factory camera and...”
5/5“The customer service has been absolutely amazing. I have been emailing back and forth with Patrick J due to an issue with my headunit and he has been absolutely amazing to deal with and super helpful working with the tech team to resolve my...”
5/5“Bought the 13 inch ford ranger px1 headunit. I am really happy with the performance and appearance of the final product once installed. Installation was straightforward plug and play. Big shoutout to Patrick who assisted me with troubleshoo...”
5/5“Customer service had easy and quick. steps to resolve issues. Tommy also followed up when i didnt answer for a few days which is great as well. Made me go from thinking i wasted my money due to issues to being super happy with my new head u...”
5/5“Great service even helpfull in the weelend Nice to deal with people that know there job Recommend them to anyone”
5/5“Great product, could include slightly better install instructions. Might be me opening my car dash for the first time and not wanting to leave anything out or damage. UI is simple to use, don't be affraid to play around as you should be abl...”
5/5“The product was easy to install and fitted well. The support staff were fast to respond and very knowledgeable on their product , Overall a good experience!”
5/5“Hi team, I wanted to shout out a massive thank you to your team. Camera has been installed and works perfect without a glitch. Yes I purchased something and it had a fault. I have been in the automotive industry for 28+ years as a technicia...”
4/5“The finished head unit has been an excellent upgrade from our original 2011 Mitsubishi Pajero Exceed Nav system. Installation is not for the faint hearted and we had challenges on the way ( eg needing to connect a wire from the reversing li...”
5/5“Exceptional customer service and the product(head unit & camera work well). I highly recommend this organisation for the price, service and quality of the product.”
5/5“Patrick was a pleasure to deal with, not only knowledgeable but also understanding. He solved all my issues and went above and beyond when it came to my Prado Screen not working - even though it was out of warranty he still sent a new scree...”
5/5“I am happy with the product that was provided, there are some slight glitches every now and then but in a whole happy with the product. Regarding the customer service, it's been 10/10 absolutely fantastic, Patrick has been super helpful wit...”
5/5“Very responsive”
4/5“Received the Brummstadt unit. Admittedly faced a range of niggles fitting this up from a harness problem (no power) to OE switching and fit of that which I eventually sorted with the expert assistance of Tommy who always did his best to hel...”
5/5“Kevin was extremely helpful”
5/5“I recently purchased a Headunit from here and I’m absolutely wrapped with the product, although it took a while to ship when it did finally arrive it was easy to install and worked great. Thanks guys”
5/5“Had some issues installing head unit for RAV4. Thankfully Saddam was able to help in a short time all was sorted. Maybe a quick video on installation would help??”
5/5“Great overall experience. I had issues with my harness due to having a different stereo setup than normal. But Customer service rep Kevin was very helpful we tried a few different things to try resolve it but ended up needing a different ha...”
5/5“Great customer service, had a few issues when installing the headunit. Each time Kevin from the team got back to me within a matter of minutes”
3/5“Fantastic customer service. However, a lot of back and forth about the installation of the reserve camera. I feel the staff from Brummstadt haven’t the same approach regarding my matter. But at the end of the day, we finally completed the i...”
5/5“Additional comments from a previous review - we have an older unit and had trouble after a software update. Rivandi and the team kept in contact until everything was resolved. Excellent Customer Service provided even for a older purchase (d...”
5/5“Excellent service and fast replies to my requests by Patrick highly recommend these guys and this business... Items arrived in good time and of very good quality”
4/5“Highly recommend the product fully satisfied with the final outcome and performance. It was really nice working with Rivandi for technical support and guidance, skills, and professionalism is at very best. Thank you again Rivandi for you su...”
5/5“Kevin was a massive help to get my head unit installed!!”
5/5“Kit fitted great Small issue with reverse camera Tommy had it sorted with easy instructions”
5/5“I purchased my head unit over 2 years ago and it has been an amazing addition to my 2014 Prado. Recently I began running into some compatibility issues with the latest version of iOS and CarPlay. I reached out to customer support, and Tommy...”
5/5“We had initially issue with the wrong frame for the new 2024 facelift Land Cruiser 70, they were able to supply new frames at no cost very fast. When we installed the radios we experienced issues with the cameras not showing correct picture...”
5/5“Saddam was super patient and has assisted me with troubleshooting to get my new unit working. Was so awesome having someone so helpful! You rarely get service like this anymore! And setting it up myself saved me $500! But would have been mu...”
5/5“Timely response from company support and very helpful advice.”
5/5“Patrick was a great help in getting the little things working for me. I made a couple of minor connection errrors with connectors. But once Patrick sent me through some pics, i was home and hosed. just brilliant communication from start to...”
5/5“It was easy to build my on-line order. Delivery was fast. Best of all the instructions were easy to follow. I had a small issue installing the unit. The assistance from the after sales team was great. I highly recommend this product.”
5/5“Patrick provided me with a variety of options when I was having issues with my Apple CarPlay, and I was quite concerned. He followed up to ensure everything was working smoothly and showed genuine care. Patrick was incredibly friendly and h...”
5/5“Bought the head unit for a Sprinter van and it was super easy to install and configure. Everything as ordered and it looks great. Went back for some support afterwards as I couldn’t get my reversing camera going, and he quickly guided me th...”
5/5“I recently purchased an Audi TTS that came with the standard MMI unit. It was good, but didn't have a reverse camera or Carplay so I bought one from the Baeumer website. The features I wanted included Carplay, reverse camera capability and...”
5/5“had issues with my head unit connecting to my phone recently or anyone else’s phones got onto a live chat with Patrick who helped me easily reset the head unit and now it’s working great again”
5/5“One of things I wanted for my new (to me) car is a head unit that works with the steering wheel controls and to add a reversing camera. I purchased the correct kit for my car and decided to get a car stereo installer to put it in. I provide...”
5/5“I had some issues with not hearing anything out of my head unit when I got in contact with the team Patrick J helped me through the whole thing giving me all possible type of solutions to get it to work he was super helpful and always repli...”
5/5“I purchased a head unit for my 2017 Toyota Hi Ace. It came promptly directly from China and I installed the unit myself. Initially I was apprehensive but Patrick was very helpful and prompt with all his replies and by the end of the day I h...”
5/5“I was ready to uninstall the unit but I contacted the company again and got Tommy he was so helpful and patient I finally had all my problems solved. 10/10 for Tommy.”
5/5“I received my new stereo quicker than expected and was very easy to install. When I turned on the unit it wasn’t working the way it should have so I emailed Beamer and was contacted very quickly by a technician called Kevin who was very hel...”
5/5“Patrick j was Very fast and very helpful at replies. Resolved all issues very quickly. And made the steps easy to follow”
5/5“Quality piece of equipment with speedy delivery and excellent support from Kevin who guided me through a couple of finer points of the install.”
4/5“Had trouble with the head unit connecting with AppleCare play. Reached out to Brummstadr about the problems and had a quick response as how to fix my problem. It worked great, bid a factory reset and all seems to be working fine now. Had so...”
5/5“Indicator arm blacks out screen”
5/5“Ordered a replacement head unit including dash cam for my Mercedes GLC. Exceptionally pleased with the outcome. It looks great, is efficient to use and appears a robust replacement. The fitter Aaron was professional and particularly knowled...”
4/5“Very helpful and responsive support service. 2018 Holden Colorado Z71 turned out to have pretty complicated wiring in the dash. First few try's I couldn't figure out what plugs where. The wiring harness could definitely be labled better. Pa...”
5/5“the timely manner in which Patrick J answered my enquiries and dealt with them was top shelf I could not hoped for a better outcome. The way in which you honoured your warranties which is fantastic”
5/5“Unit works well in my vehicle. Easy to connect to vehicle. First unit was a different size than ordered but was not a big issue as the correct replacement unit was sent out as soon as possible with no issues at no extra cost. Customer servi...”
5/5“I would to thank Kevin Febrian Gumala for all his help with solving the technical issues i was having with headunit.”
5/5“Ive had one of these head units in my car for over a year now and it’s been fantastic. I spoke to tommy in customer service and after many quick replies we manage to fix my issue with a wire that had come loose”
5/5“I purchased a great head unit for my Kia Cerato, so that we could run Android Auto and Apple Carplay (yes...it's a mixed marriage:)) and they provided the perfect plug and play option. Installation was simple and the new unit came with a cu...”
5/5“Support services have been great. Where I have had problems they have been sorted out over the chat immediately.”
5/5“I had a minor issue with the Radio App on the Car Head Unit. I contacted Baeumer Support and was in conversation with Kevin. He has been extremely helpful and was constantly in touch with the technical team to sort out my issues. He was in...”
5/5“First I purchased on the product information, and once received the quality was excellent and customer service was also fantastic. Would happily recommend and use them again. Thanks heaps Wayne Crookes”
5/5“Great customer service and communication”
5/5“Whilst the unit itself is not as easy to set up as the description eludes to, the customer service support team has been amazing and has restored my confidence in buying aftermarket accessories. The customer service was super helpful and ex...”
5/5“Very professional yet easy to deal with. Had an issue with a delivery on my end. Not their fault yet they went above and beyond to make sure I received the package, including quick responses via email. Would buy from them again. Highly reco...”
5/5“Get products and fantastic customer support and follow ups.”
5/5“Customer service is second to none. Unit is great and the company is easy to communicate with when or if there are any problems. My microphone for the unit was very low and they were able to help me fix the problem.”
5/5“Very helpful communication with all staff members, great customer support.”
5/5“A small problem due to a model difference not obvious to any of us. Great customer service sorted it all out. A good experience.”
5/5“My headset failed due to a faulty upgrade supplied by the manufacturer, which bricked the unit. without a headset, Brummstradt replaced the unit. I am very satisfied :) Good work Brummstradt!”
3/5“The head unit doesn’t come with clear instructions, but the customer service is excellent especially Patrick, their very helpful with any issues that might arise and the CarPlay works excellent.”
5/5“aftermarket support from Kevin and team was exceptional”
5/5“Great customer service”
5/5“From the point of enquiry about my car and the version. I felt the responsiveness and the assurance that I placed the correct order. I then had a problem, after fitment with Android Auto connection and Kevin help me resolve this issue. In a...”
5/5“Great customer service from Tommy”
5/5“⭐️⭐️⭐️⭐️⭐️ Absolutely recommend Brummstadt! The customer service has been absolutely amazing from start to finish. They even arranged a replacement screen with no hassle to the us, which was honestly above and beyond. We installed the...”
5/5“I purchased a unit for my nissan dualis, it arrived packed well and i was impressed, it fitted very well and looks factory but i had a few problems with streaming but when i emailed support they sorted it out fast and now i can stream perfe...”
5/5“Get back to emails and questions very quickly. Very helpful and they give plenty information on the website. The product is very good with good sound. It made my stock speaker system in my Navara NP300 sound better.”
5/5“I purchased two head units. One for my parents 2015 Hyundai Ix35, a simple install I completed in 20 minutes. The quality of the head unit and facia is great. Unfortunately the facia for the second unit (2007 Subura Liberty) wasn't an exact...”
5/5“I purchased a Brummstadt Android wireless Carplay head unit for my 2019 Jeep JLU and received absolute 5-star support from Tommy, Kevin and Patrick. I was struggling with setting up the wiring and connections and Tommy went completely above...”
5/5“Awesome product, it fit the car perfectly and looks great. Great customer support when I had some questions, would recommend 👍🏼”
5/5“It took some time to clear up the various issues that we had encounted, partially due to me not having the time to implement the solutions that had been provided, however the staff were consistantly helpfull reactive and kept me up to date...”
5/5“Excellent customer service and after sales support....awesome looking unit!!”
5/5“Had a change of mind after ordering just to tweak my selections a bit. Tommy replied to my email in less than 20mins with an easy solution. All in all the request was sorted within the hour, seamless.”
4/5“Prompt reply. Good follow up”
5/5“The team at Brummstaddt were quick to responded to any questions prior to my purchase The head unit arrive quickly and was easy to install. The sound quality was better than the original ford unit and connectivity was seamless”
5/5“Took a couple weeks to arrive but everything was there and installation was straight forward. I did have an issue with the reverse camera. After struggling with chatGPTs instructions for a couple hours, I emailed brummstadt and got a reply...”
5/5“great product, really easy to install. Kevin was great help”
5/5“The comunication with Brummstadt, Kevin and Tommy from customer support had help a lot with the fitment before purchasing, the experience so far has been great with this head unit, no lags, carplay works great and the interface is also supe...”
5/5“Good quality product and service. Had some trouble with the steering wheel controls and reverse camera not working but Tommy never stops helping me until the issue is resolved.”
5/5“This is my second review of this product, as we needed to contact Brummstadt again once we were on the road and acutally using the unit. Initially we had all sorts of issues, some to do with the unit, and some to do with us not knowing any...”
5/5“The brummtadt CarPlay dash setup is great. I ordered the 9” with the surround and reverse camera. I was very pleased with the size and function of the unit, works really well and makes the biggest difference to the front of my Van! I was a...”
4/5“Unfortunately the infotainment unit sent out arrived with the wrong facia to fit my vehicle. Receptive to my complaint, on examination of the photos I sent of the facia misalignment, the company acknowledged their error and sent out a repla...”
5/5“Tommy was really helpful and assisted with all our questions.”
5/5“Great customer service aftercare experience, had a few hiccups along the way but received prompt responses every time. Would 10/10 recommend”
5/5“The after sales service was top shelf. Kevin and Tommy replied promptly to my emails with accurate and simple instructions. Would 100% recommend”
5/5“Experienced was great. Communication was very quick and comprehensive. Also the conversations felt very personal and friendly. A welcome change compared to the normal robotic interactions everyone has become used to.”
5/5“Nothing was too much trouble for Patrick. He follows up every enquiry and ensures a satisfactory outcome for his customers.”
5/5“The unit is a big improvement on the factory fit and fitted perfectly. I would have liked a more detailed connection instruction specific for my set up. Having said that the support I got from the sales team and tech team (Tommy).”
5/5“Kevin and Tommy were assisting me extensively showing patience and understanding while analysing my feedback and providing FW patches for months. Recently, Tommy and I agreed that the testing proved an internal HW fault and the unit needs r...”
5/5“After researching several options to replace my standard 8-inch Ford Sync 2 unit, I decided on Brummstadt due to their competitive pricing and positive feedback. Installation & Fit The unit arrived within a week. While the instructions were...”
4/5“Had issues with harness. Help over emails pinpointed the issue. When a new one was sent it was a camera. New harness was finally sent and I fitted it. So far so good. Communication was good although a little slow at times as only do emails...”
4/5“Had an issue with reverse camera trigger wire. Contacted Support and through a few steps got it all working well. Very helpful team.”
5/5“Patrick J was able to talk me through the problem and resolve the issue. Thank you very much”
5/5“Great product, backup support is awesome”
5/5“Brummstadt have been excellent to deal with from the moment I first ordered my head unit from them. They have provided helpful and timely advice and support at every turn. The unit I purchased and installed in my Pajero worked great for ove...”
4/5“When I needed some assistance during installation their support technician got back to me very quickly with relevant and correct advice. I believe I can contact them at time should an issue arise.”
5/5“I want to shout out to Kevin for helping me with my unit and the dashcam the guys have been so good thanks kev appreciate all your help”
5/5“Honesty the unit arrived within 3 days of ordering, which I was NOT expecting, Unboxed it, looked a little bit daunting I won’t lie….. but once you open it all up. It’s 100% plug and play, can’t mix any of the plugs up. Only thing I needed...”
5/5“Super happy with my new aftermarket head unit. It looks good, works well. Communication was top tier, Kevin is great to deal with! Lots of information regarding compatibility; quick, helpful and detailed responses. Nothing seemed to be a ha...”
5/5“The system I purchased is of great quality and the after purchase assistance and support was fantasic.”
5/5“Knowledgeable, helpful and very professional. Customer experience was terrific. Can highly recommend Tommy! Greg”
5/5“Two really important things: 1. The android head unit from Brummstadt is functional and effective. Previously had one from another supplier which was laggy but I'm here to say that the unit from Brummstadt is entirely different. Faster, no...”
5/5“Tommy has been very helpful with fixing problems with the CarPlay feature in my headunit and I am very satisfied with his professionalism and courtesy towards me as well as resolving any issues asap.”
5/5“Have had my head unit in for over a year now, works great. Had updated apple IOS and stoppped having apple CarPlay work but the team were prompt in replying to my issue and their steps resolved it quickly”
5/5“Tommy is a legend. The product is fantastic as well, does everything its says on the website. I was able to install everything myself with some questions from Tommy that were answered immediately. Amazing product and service.”
5/5“I had a few issues with the installation, but the team were quick to lend me a hand. It was down to me not really paying attention. Also the unit exceeded my expectations.”
5/5“A great support Team of Tommy Patrick and Kevin, Spot on with their help and promptly.”
4/5“Support was 10 to none”
5/5“I was having trouble down loading apps and a couple of other things as l am not up with these new units. Contacted Patric who was the most helpful person and explained how to do it. He was excellent and replied straight away and followed up...”
5/5“Tommy was extremely helpful, helping me on more than one occasion with my dashcam. The head unit fits perfectly into my car, looking almost factory fitted and works perfectly. Definitely worth the money spent.”
5/5“Had amazing help from Patrick from the very first question I had to the questions he answered after installation with a fast response. It was quite easy to install, looks fantastic! Partner very happy with it. Could not fault this company a...”
5/5“I recently installed a new screen and fascia from Brummstadt in our Jeep. The unit works well overall and is a noticeable improvement on the factory setup. There were some initial issues with the microphone and CarPlay, but with assistance...”
5/5“All parts delivered on time, most questions answered promptly, still trying to resolve connectivity with the obd port”
5/5“Exceptional customer service and quality products. Thanks to Patrick for all the help.”
5/5“Excellent product. Have previously installed top brand name head units in other cars and they have always been a pain. This was an easy plug and play, with the Hilux harness provided. Only issue I had was with the reverse camera, emailed su...”
5/5“The head unit fits perfectly to the Honda Jazz and looks amazing. A huge improvement on the plain original unit. Original cables were incorrect, and a fast replacement was ordered and sent from China. Support by Kevin absolutely amazing and...”
5/5“Very attentive to any issues, would recommend. Tommy was a great help.”
5/5“Vary good head unit would recommend”
5/5“Amazing customer service pre and post purchase. Tommy has helped with my queries promptly. I have accidentally paid with my card rather than using zip. Tommy had processed the refund right away with no questions asked. I then repurchase usi...”
5/5“The experience with Brummstadt was smooth and professional. Communication was alittle slow at first but it was honest and fulfilling. The end product is magnificent and surpassed my expectations. One or two minor hiccups along the way but e...”
5/5“The purchase went smoothly despite wrong wiring supplied initially. That was quickly corrected and the installation took just a couple of hours. All the time Kevin was very helpful and patient with my questions responding knowledgeably and...”
5/5“Communication and dedication to solve issues”
5/5“I dealt with Patrick all the way from start to finish and he helped me where needed. Can’t thank him enough for all his support and patience. Can’t recommend them enough.”
4/5“The user manual needs to be better/refined as its applications for home user are confusing”
5/5“Great product and Kevin was amazing with helping me sort out installation and set up”
5/5“I ordered a head unit for my Ram 1500 quad cab with the optional cameras. The package arrived about a week later. I installed the main unit without any drama. However I required a fair bit of assistance from Kevin to get the cameras and sim...”
5/5“Bought a head unit for my 19 Prado and the unit was as advertised. The trim and fitting is like factory and looks nice too! Through my ownership of the head unit, I’ve had problems with the unit but after sales support is second to none. To...”
5/5“Product was great work well and easy to fit - follow up service great Would have no hesitation in recommending”
5/5“Really pleased with the unit, fitted with ease to Isuzu DMAX, one small issue but Kevin was able to sort very quickly, customer service was awesome, need more guys like this when purchasing on line products Ray”
5/5“Great company to deal with. Questions about fitment were answered promptly. Thanks to Tommy and Kevin for all the help. Almost a year on, and a small issue arised and Tommy was helpful in resolving this very quickly. I very match appreciate...”
5/5“Customer service and follow up technical support for a few install issues was excellent . Finally finished the install and the head unit worked perfectly. Big thanks to Tommy from tech support for the prompt advice and guidance .”
5/5“We had some issues with the installation but after contacting Tommy he guided us through the process and we were able to get it sorted Thanks too Tommy”
5/5“I recently had a new head unit installed in my BT50, along with a dash cam, front and rear cameras, TPI, and the CAMBus integration . and I couldn’t be happier with the results. While there were a few minor setup issues initially, the servi...”
5/5“These guys are next level! The support and service was something i have never experienced before. I''m no auto electrician, but wanted to give the installation of the head unit and reverse camera a go. Tommy and the team were so helpful and...”
5/5“I had a couple of issues with steering wheel controls and camera settings but after a couple of emails Kevin and Patrick resolved all my issues. Great head unit.”
5/5“Have had some minor issues with my unit for ford ranger and I have to say the after sales service is excellent. I send my email off explaining what is wrong with video clip so they can see the problem and they respond so quickly. Tommy has...”
4/5“Excellent unit, although there were some teething problems with fitment. Tommy and the team organised a replacement unit which fitted perfectly.”
5/5“I purchased a new brummstadt head unit for my Mr triton and I could not be anymore happier with it , it is everything the add said and more , was a bit nervous installing the unit as I’d never done this before and it couldn’t of been more e...”
5/5“Patrick was very helpful and helped me nut out some electrical issues I was having with making the factory camera work”
5/5“Great service always responded to my queries and always gave me a suggestion to try with the issues I was having Kevin always followed up to make sure that the advice was helpful”
5/5“I was having a few problems with setting the unit up but the guys at Brummstadt, Kevin Patrick and Tommy were always checking in and guiding me through every step. The unit is now up and running. Highly recommend the company for after sales...”
5/5“Love this product! We had some minor installation glitches, but Tommy was super proactive with sorting through the issues and getting us going. I highly recommend this product.”
5/5“I ordered a 2017 Honda Civic hatch audio unit. However I wasn't sure I had the right specific unit. Kevin and Patrick were fantastic. I had a few questions and they're always made time to help me, over two months Kevin was extremely helpful...”
5/5“The communication and customer service were excellent and prompt; Tommy was always helpful during all the stages of my query and acted with professionalism by going out of his way to ensure that I get the correct product, and I am highly sa...”
5/5“Very good service when they had sent the wrong harness and sent the new one out straight away.”
5/5“Very good communication and if there’s an issue it’s dealt with promptly I recommend Brummstadt. Also the product is very good I’m really satisfied overall with these guys cheers”
5/5“I ordered and fitted a CarPlay unit to my MUX. Wasn’t sure exactly how to connect my rear video screen and Tommy was very helpful, sent me the links to the information I needed, made the whole process very smooth and easy.”
5/5“Product is way better than I expected. When installing, I had a little problem, reached out to support, and Tommy responded very quickly and had a step guide that resolved my issue immediately. could not be happier with the product and supp...”
5/5“Everyone was super knowledgeable and helpful”
5/5“Great product. Support given by Tommy throughout the install was second to none. Very proficient in getting back to me”
5/5“I purchased a head set unit for my daughter’s Mitsubishi Challenger as a Christmas present. I installed the unit myself which was pretty straightforward except for getting the rear camera to function. I reached out to the Brummstandt suppor...”
5/5“I had a few issues with the set up and had absolutely no dramas reaching out. Great response and very helpful.”
5/5“Very easy to deal with. Was very helpful in figuring out how to use this product”
5/5“Ordered a touchscreen Android headunit for my 03 Porsche Cayenne S and the delivery I got from Brummstadt was spot on. Every connector and adapter necessary included, a perfect surround to integrate the touchscreen into my dashboard. The An...”
5/5“Had problems hooking up my factory reverse camera but Tommy walked me through the steps and i got it up and going in no time. Cheers mate. Looking forward to contact Brummstadt for future upgrades.”
5/5“I was having issues with the wiring of my head unit so i emailed the team. After a couple of messages and photos they told me what I had to do and thanks to Tommy it is now all working”
5/5“Change Home screen to show clock. I bought a new head unit for my 2012 Chevy Silverado 3500 4x4 a couple of months ago. It was very easy to install and worked correctly straight away. However, I wasn't happy that it only had the time displa...”
5/5“excellent communication through the whole online purchasing experience, they double checked to make sure I had purchased the correct head unit for my vehicle before shipping. During installation by a mechanic there was a small problem with...”
5/5“Patrick and Kevin were very accessible and supportive throughout over a few days. Understandably, there were one or two questions as I've not got much experience of fitting one of these head units. But they were on hand very quickly to poin...”
5/5“Tommy was quick to assist with me having issues with back up camera and steering wheel button issue. Steering wheel button issue was somewhat uncommon but Tommy didnt let his hands down and even sent me new harness unit. He is quick, good i...”
5/5“Patrick and the team were very helpful and answered all questions I had”
5/5“My request for assistance was answered within 5 minutes and the information and files provided were first class. Issue with head units was resolved within 30 mins from commencing the chat online.”
5/5“I ordered a head unit for a Toyota hilux and was having trouble getting the steering wheel control and reverse camera working. Went on to the chat support and spoke to Kevin. He told me how to fix it and the issues were resolved in minutes....”
5/5“Quick to help with install via online chat Unit is great and retains all factory controls”
5/5“Great help fitting on a sunday arvo and gettinr help very pleased with unit”
4/5“I had an issue with the original unit I bought which failed completely. I got in touch with Patrick in the customer service department who was instrumental in getting the unit replaced. This was after he established that the unit was passed...”
4/5“Communication after receiving payment notifying the purchaser of time frames expected could happen a little faster. The product functions exactly as described and the after sales service was very helpful. Thankyou Saddam for your prompt rep...”
4/5“Love the style in my Ranger, although just wondering if anyone else has problems with the music skipping and stalling sometimes? Any way I can fix it???”
5/5“Trusted the statements made on their website! Freaked out when I got the kit, no instructions.. but watched heaps of youtube... with zero experience installed in under an hour... fits and works perfectly! Amazing!!”
5/5“Got great support from Tommy during my installation. Provided me with same day responses to my questions and pics to make myself installation less daunting. Would buy from Brummstadt again knowing their support services are more personal. D...”
5/5“Tommy from Brummstadt was able to diagnose and solve my system issues without a drama! Best customer service I've had in years!”
4/5“Not going to lie, I've had a few little hiccups getting the head unit installed and totally working my 2008 BT-50, but now that it's all done and functioning as expected I'm really stoked! I've had both Kevin and Patrick J assisting me with...”
5/5“Quality product and great customer service. Would recommend if you are looking to upgrade you head unit. I have had this installed for about 2 months now.”
5/5“Patrick and the team are the most helpful people. Nothing is ever a problem. I highly recommend them, you won't be disappointed. 5 star service 👍”
5/5“I am one of those skeptics of online stores. Always makes me think twice before committing. This is one purchase I am glad I made. The unit shipped quickly and the install went pretty much flawlessly. The only issue I had was with Can bus d...”
5/5“I had an issue with the reverse camera displaying a reversed image on the display. Chatting with Kevin resolved the issue in less than five minutes. I am happy with my new head unit.”
5/5“This head unit is Great! It fits great into the dmax. Both Tommy and Kevin were extremely helpful with solving some issues I was having and answering any questions. I highly recommend this unit to anyone wanting to update their car.”
5/5“Initially had issues with the unit that was sent, but the support team, especially Patrick and Kevin were very helpful throughout the whole process. I now have a perfectly functioning unit I am very satisfied with”
5/5“I recently purchased a car head unit for my 2014 Prado from Baeumer, and I had the pleasure of receiving assistance from Kevin regarding a few minor technical issues I encountered. Kevin’s support was exceptional. He guided me through each...”
5/5“Kevin was a great help with the issue I had with the stereo in my 200 series LandCruiser and we had it sorted within minutes. Thanks guys.”
5/5“I had some trouble connecting the CarPlay to the head unit. I messaged the team at Baeumer and spoke with a guy name Kevin. He was so helpful throughout this whole process. His Step by step guide helped me successfully establish a connectio...”
5/5“Thanks you Kevin and the two Patrick’s!! So helpful and nothing was a problem. Would definetly buy from them again!”
4/5“Product seems to work well, as described. Easy to install and Help desk was great as I was unsure how to get Steering controls to work, but they guided me through it easily. Would highly recommend this product.”
5/5“I was stuck in the middle of an install and I couldn’t get a few items working I contacted the online support chat and Kevin provided tips/tricks and photos to help me finalise the install I Couldn’t be happier with the unit and support pro...”
5/5“The Rep Patrick assisted me the best way possible. He was very patient and sorted me issues.”
4/5“Very helpful and responsive support service. 2018 Holden Colorado Z71 turned out to have pretty complicated wiring in the dash. First few try's I couldn't figure out what plugs where. The wiring harness could definitely be labled better. Pa...”
5/5“When I damaged my head unit of my Pajero and needed it replaced I went on the net and saw a nice unit reasonable priced on the Baeumer site and decided to order this particular head On YouTube I had watched a young lady installing a similar...”
5/5“Tommy was very helpful within our interactions, and was very prompt with his efforts to help rectify the issues i was having”
5/5“I purchased a head unit over a year ago, it worked great until it showed a system error which made the unit unusable. The screen showed the android logo and would not respond to any inputs apart from the reverse camera. I contacted the supp...”
5/5“I purchase my Dash over 2 years ago for Baeumer. Now 1st I must say I LOVE it so much. but it has been a rear journey, I was very unwell just after buying it and had to put up with it not working very well for over a year. Then I got on to...”
5/5“My son purchased and head unit and it was operating very slow and not really responsive. After selecting the live chat option, I started chatting with a customer service representative. The customer service representative was really helpful...”
4/5“The unit arrived promptly and complete. It was not too difficult to install and automatically connected to the steering wheel controls. Patrick on the chat line provided excellent backup for the few problems that I encountered and followed...”
4/5“We ordered and received our unit in a couple of weeks. The item fitted straight into the slot and the harnessing has worked almost first go. I had a few questions with connecting the steering wheel controls and the technical support by Patr...”
5/5“A very good company, fast response, quality products”
5/5“Got my headunit quick, but incorrectly connected two wires on harness 360 view camera. So cameras did not work. With productive and informative help of the support team (special thanks to Tommy) was able to connect all correct in next go. E...”
5/5“I bought a new head unit and everything was fine. The only issue I had was my steering wheel control, which was not working. Tommy from support was helping me and fixed the problem. I got a new harness and now everything is working.”
4/5“I rate the company 4 stars, my experience in which I have just had required the help of someone from the company online. This person had excellent understanding of the product in which they were helping me troubleshoot. The product I would...”
4/5“Quick delivery, had issues with installation but the backup support was pretty good which enabled me to get the installation fully working”
5/5“Having the open communication between email and thats also being communicated via weekends etc has been very helpful. The person I had to help direct and culminate was very polite, easy to understand and very helpful over the time, especial...”
5/5“At first the lugs didn’t line up and would not fit, reached out to customer service and Paula was very helpful and sorted out a new panel and now fits great, thank you”
5/5“Very happy with my upgraded screen. There were some screen issues to begin with, but support was able to assist in resolving in a timely manner.”
5/5“I recently purchased the Android head unit for my 2015 Ford Ranger PX MkII. The head unit itself was great, but I initially had an issue with the CANBUS module causing a parasitic battery drain. I contacted Brummstadt and their customer ser...”
4/5“Outstanding customer service 5/5, my head unit came with a technical glitch and some wrong wires though so that's why the 4/5. No big issue initially and customer service sorted it and sent the new wiring very quickly. Then, after we establ...”
5/5“Excellent Service and Technical Support I highly recommend Kevin at BRUMMSTADT SUPPORT for his excellent technical support and workmanship. Kevin recently assisted me with the installation and setup of a new head unit in my Pajero 4WD, and...”
5/5“Patrick did a great job with supporting me throughout the installation - highly recommend”
5/5“Kevin was very helpful when trying to get my CarPlay to work. Got it fixed very quickly.”
4/5“Great backup and prompt replies from Tommy when installation glitches occured”
5/5“Kevin was vary good help with my issue”
4/5“Tommy was always there to provide a solution and very prompt My Android skills are Zero soI needed assistance”
5/5“After sales service was exceptional. Prompt responses until my setup was working 100% I would recommend Brumatadt and purchase f RT on them again.”
5/5“Kevin was responsive to the questions asked and ws able to help resolve all the issues.”
5/5“Tommy was very easy to talk to and no matter what I through at him he had a solution for all my problems. honestly some of the best customer service I've ever had. Thanks again Tommy”
5/5“The promptness and helpfulness of the support was amazing. The team responded to my emails within a few minutes and this made troubleshooting so easy. They replaced a faulty component without me even asking and at no cost. A rare thing thes...”
5/5“Had a few issues with my headunit and they were helpful Tommy was very helpful and professional”
5/5“Patrick was amazing. I have had dramas with my unit and he has always done his best to help.”
5/5“Patrick replied straight away re my installation problem with the fix and photo's, and the head unit in my Renault works great, so happy with it. I would not hesitate to recommend Brummstadt's after sales support and the head unit they supp...”
5/5“Product is great. But after sales service by Kevin was amazing. It had been two years since I purchased the unit and was moving it to a new car, but they still assisted with patience, prompt and clear direction.”
4/5“Head unit is great and everything works first time they sent the wrong wiring harness but sent the correct one straight away and were very polite when asking for help”
5/5“Installation was simple with easy plug and play harness and all the clips lined up. Had a small problem with the Bluetooth/CarPlay option (me not understanding) a quick message to the technical team and Tommy messaged straight back with the...”
5/5“My interaction with Kevin was fantastic. Very prompt replies and explanations of what I needed to do. He explained it very well and understood the issues I had. Hopefully a future update may make my head unit home screen more customizable a...”
5/5“I’m very happy with this product overall. It performs as expected and meets my needs well. What really stood out, though, was the excellent after-sales support. Tommy was incredibly helpful in assisting me with some setup and settings issue...”
5/5“Just updated my head unit in a 2016 Honda HRV. Best move ever! Great size and look! Gives the dash a more modern look. Reversing camera still works well and I love all the additional features of this head unit. Definitely worth the effort....”
5/5“When I opened the box and saw all the various cables, I thought this is going to be too hard for me, however after watching a YT video it all made sense. I installed into a Jeep Grand Cherokee, the hardest part and most fiddly is removing t...”
5/5“Had a few technical issues with my unit. Tommy from Brummstadt quickly looked into my problem and produced an effective fix for the issues I was having!”
5/5“To say I am happy with the help and support I received when I ran into some issues with my unit connecting to car play would be an understatement. Tommy went above and beyond to ensure we were able to fix the problem by providing me with de...”
4/5“The Guys were great the backup service was excellent. I had a few hiccups, but they promptly sorted them out. The Prado head unit is amazing. Thank you Guys”
5/5“The support service from Brummstadt Support Service was nothing short of outstanding. The help provided enabled me to complete the installation faltlessly. There is no way I could have successfully done it without the help provided. It cert...”
5/5“Had some issues initially but the team were very helpful in sorting everything out. Especially Tommy.”
5/5“I got a head unit of these guys about 8 months ago now can't fault it! I have ran into a couple of technical issues over this time, both times i reached out to Tommy and had a reply within a couple of hours and problem sorted not long after...”
5/5“I ordered a new head unit for my old 2013 GXL LC200 it fitted up no worries later to find the reverse camera did not work because the factory cameras are 6V and the new headunits are 12V. Having my suspicions I asked the question when order...”
5/5“The assistance from Kevin to get the head unit set up and functioning properly was excellent - even over the Easter weekend.”
5/5“Purchased a new head unit and dash cam for my 2013 Panamera. The whole process was easy. Great communication from Patrick at Brummstadt and professional installation from Aaron on the Gold Coast. Very pleased with the head unit itself.”
5/5“I purchased a new head unit for my Skoda after having constant problems with a cheaper version from a Chinese online supplier. Although there was a problem initially with the frame not fitting the dashboard, the friendly customer rep, Tommy...”
5/5“I'd like to thank Kevin for his assistance, which has always been prompt and useful, in getting the new head unit in my Isuzu MUX installed and running correctly. Excellent service and support.”
5/5“The product was good, but the backup support was better when i had a few issues they helped me sorted all of them out. I am completely happy with unit”
5/5“Great service and product. The team were very helpful throughout the process, and I want to mention Tommy in particular as he was absolutely amazing to get me on the right track... Highly recommended!”
5/5“Great quality product and great customer service. Highly recommend one of these”
5/5“Firstly there customer service was excellent. Tommy in particular was fantastic with a couple of little issues I had and he sorted them all out very quickly with ultra fast responses to everything. The unit install went very well (once agai...”
5/5“Support was able to help me maintain using the factory reversing camera”
4/5“Was very happy with the support provided by the Brummstadt team (particularly Patrick) in ordering and installing the replacement Radio Head unit.”
5/5“Great after sales support. I couldn't work out out after a couple of emails all up and running!”
5/5“We purchased a new head unit from Brummstad fir my 2016 Isuzu MUX. It took some time to install as there were different plug ins to decider. In response we asked for support from the Brummstad techs and low and behold the unit has been fitt...”
5/5“Reliable and responsive support staff,”
5/5“I recently purchased a TPSM unit and was a bit confused in setting it up so I contacted the technical support team for assistance. As usual their support team member Tommy responded very quickly and sent me YouTube instructions of how to se...”
5/5“Head unit is exactly what I ever wanted it to be had a tech issue with the Mike but Tommy from brummstadt had the issue fixed over email within this hour!”
5/5“Staff were prompt to answer any questions I had, as well as ensuring I would purchase a product that I would be satisfied with. The product arrived quickly and the installation straight forward with some support from the staff via email in...”
4/5“My experience was the help I received from Patrick to help me through my problems with CarPlay. Your manual was no help for me. Pictures displayed did not correspond to what I was seeing on the screen. Going online to YouTube compounded my...”
5/5“Great customer service, prompt response and clear instructions”
5/5“Very happy with there aftersale service and very quick to help with sorting out the issue I had great work and many thanks”
5/5“The swift response after emailing about a problem that popped up. The quick response and resolve was outstanding.”
5/5“Patrick has been super helpful and very quick responding with helping set up and any user questions”
5/5“Good response time and was able to resolve the issue quickly”
5/5“Easy installation & great price . Great service backup with a few questions I had .”
5/5“Setting up our unit required a lot of understanding to get everything working. Whilst it took us a few weeks to get everything working, this only occurred with the fantastic assistance from the guys at Brummstadt (Kevin & Tommy). They never...”
5/5“Partick was quick with a response to my queries and provided very good advice.”
5/5“Patrick at Brummstadt was incredibly helpful in resolving the issues I was having with my CarPlay and microphone. He took the time to clearly explain what was going wrong, walked me through the options, and made sure everything was working...”
5/5“Great customer service. Sorted me out with the right head unit for my WRX and followed up to make sure everything went to plan. Highly recommended”
5/5“Very helpful with information and assistance from ordering to installation. Many thanks to Kevin for guiding me through this. Very happy with experience Regards Don”
3/5“Overall the service was ok. Extremely hard to get ahold of! Had to send several emails or chats online to get ahold of someone.. once you get ahold of someone they are pretty good! Got the missing part out in an ok timeframe. The unit itsel...”
5/5“Really happy with the unit and Kevin delivered when I needed some help with setup. Kevin got back to me quickly, and with exactly the right advice. I definitely recommend.”
5/5“Great service were very prompt in replying to an issue I had with a reverse camera which I already had thanks john”
5/5“The unit is installed and working well with great online help from Tommy and others. The installation guide supplied is generic which I expected because of the diversity of vehicles it fits but most of the process is obvious. A very good pr...”
5/5“Very pleased with the new headunit and the technical support is excellent as they resolved a minor issue very quickly. Tommy is extremely helpful and I highly recommend getting the headunit from them.”
5/5“Big Thanks to Patrick and service team at Brummstadt. After installing unit we had trouble getting the SWC to work. There are so many variation to consider with cabling and specific model and make of vehicle it seemed no matter what we trie...”
5/5“I recently brought a head unit for my 2015 Hilux ute, I dealt mainly with Tommy. Their advice and after sale service was a Ten out of Ten. I had a bit of an issue after the installation but with Tommy's advice it was sorted straight away, v...”
5/5“Quick response and very helpful”
5/5“Excellent and fast response”
5/5“Head unit for my mazda works perfectly. Tommy from customer support gave me assistance and troubleshooting tips to aid in the installation process and gave great instructions on getting the unit wired in and working. Big thank you to him an...”
5/5“Could not be more impressed with this mob, super quick to help with your needs and had my part sent out quickly. After the part was shipped they kept checking up and making sure everything went smoothly”
5/5“Had trouble with my reverse camera and steering wheel but Tommy was fully able to help me set it up. Fully recommended for the quick and professional customer service.”
5/5“I recently purchased and self installed a top of the range android head unit for my 2017 Toyota Corolla Hatchback. It is so superior in every way, it makes the factory head unit completely obsolete. It definitely works 100% as advertised. I...”
5/5“Kevin was a great help in troubleshooting and fixing some issues I was having with my head unit. Great product and excellent customer service and support.”
4/5“I installed this on a 2011 Mitsubishi Pajero Let me start of by saying that when this is successfully installed it provides very good sound quality and looks really good and well fitted. I have not yet figured out how to use all of the feat...”
5/5“Absolutely great product would definitely recommend and buy an again. customer support is also great as I had a couple of problems with my steering wheel controls and re-camera. Which was sorted within half an hour to an hour dealing with T...”
4/5“I had a lot of issues installing my head unit, however I have to say the communication from Patrick was A1. He was dedicated to helping me fix the issues and after each step checked in with me to make sure I was making progress. Problems so...”
5/5“Great unit, made the car feel like new. A few little issues installing but Tommy was a great help and sorted it out over the chat in no time.”
5/5“Excellent communication, great advice, and willingness to achieve a good outcome.”
5/5“Had troble getting my carplay to connect to my iphone, Emailed serveal times and always got a reply back. Tommy the person responding to my emails ws superhelpful and was always ready to reply. I eventually got my carplay to work by forgett...”
5/5“Great product and easy installation. Fantastic customer service by Patrick who was always more than happy to help with questions.”
5/5“Great stereo, excellent value for money. Had a minor issue with buttons, Patrick J was fantastic and quick to help.”
4/5“I did have good help to start with then it apparently went to tech support and that was on the Sunday it is now Wednesday and have had no response.so I'm sitting here with my car in pieces waiting not happy I ended up sorting it out myself.”
5/5“The unit is a great fit, easy to install and the backup service from Tommy was 10/10”
5/5“I have wanted to upgrade my head unit for a long time but was afraid to after reading of bad experiences on line. The thing that attracted me to the Brummstadt solution was the wire harness options so the installation would be plug and play...”
5/5“The product is really well designed and fits perfectly. Runs smoothly. Patrick from customer was very supportive. He gave clear instructions with quick responses to any questions I had.”
5/5“Tommy was supper helpful”
5/5“Thank you so much Tommy for your help and support I did have some difficulties with installation at first with not being tech savvy and some others along the way these wer attended too promptly very pleased with the support .”
5/5“I bough a new headunit and facia for my Mazda BT-50. Installation was not too hard, I'm glad I purchased the trim removal tools, they made getting the facia off easy. It was all plug and play with no cutting or soldering of wires. I've only...”
5/5“Ordered a new infotainment unit for my wife's Toyota Kluger 2018 model. Fitting it was relatively easy using the extra plastic tools and watching countless videos (mostly American Toyota Highlanders) online. I had a little trouble with the...”
5/5“Patrick was very kind and approachable I asked a question and he replied Farley quickly and he reviewed my problem and questions very thoroughly and he answer back with simple instructions it was a great experience”
5/5“Kevin was very kind and helpful. Thank you so much!”
5/5“It's hard to know where to start. Our order arrived very quickly. A couple of hiccups with the installations easily managed with the help of Tommy. Found we did need the microphone but were unable to find the RCA Harness (our fault I am sur...”
5/5“Received my head unit the day before Easter public holiday. Not particularly handy in the slightest but was able to install the unit myself the next day. I did run into some trouble/confusion; however, contacted their support person ‘Tommy’...”
5/5“Bought a head unit for my mux. Had an issue getting volume controls working and messaged their support team. Had it fixed in about 10 mins and working perfectly”
4/5“I'm not going to lie,it was not a straight forward process,the initial installation was pretty straightforward however there was some gremlins we couldn't sort out. But to their credit the head unit was replaced at no charge. Excellent prod...”
5/5“They initially sent me the wrong cables for my car, but as soon as I emailed them the photos they sent out the correct ones with tracking. Once that was sorted the install was easy and looks great! Thanks Patrick J for the help, you made th...”
5/5“Thanks Patrick for your help. The info you gave me was easy to understand and worked a treat. I’ll be keeping your post in case it happens again 😂😂”
5/5“Great service and a quick response to any issues I had. Had the right knowledge of how to solve my issues. The problems were just settings to adjust. Very happy with the service. Thankyou”
5/5“I give a five star rating but in truth there is still room for improvement I had some minor difficulty with the installations needed to file out some holes to make the clips attach properly and I mistakenly connected a the reverse camera tr...”
5/5“The service was great. They answered my questions even in weekend. And they are so professional that work out your problems. The new unit sets perfect for the car and powerful as well. I choose 8GB RAM. Runs smoothly and fast. My car is Toy...”
4/5“Great customer service as I had a couple of small issues in regards to wiring. The team were prompt and resolved the issue quickly.”
5/5“Recently installed a Brummstadt head unit which was quite easy to install although some install instructions are a bit vague the after sale service team were only too happy to assist. Had a few issues a few weeks later but the team were ver...”
5/5“I cant thank tommy enough for his expertise in every aspect of the his product.. from purchasing to delivery to the installation by his installer.. plug and play that actually fits perfectly and looks stunning in dash..”
5/5“I bought an Android head unit for my 2013 Honda CRV about a year ago. The product performs well, looks great and fits perfectly in the dash, you wouldn't know it was an aftermarket addon. The manual could use a little work but the installat...”
5/5“Great pre- and post-sales experience; the product is quality and after a week's use, seems to be what it claims. The installation was daunting me for a few months, but once I got to it, I found the instructions good and the chat support fir...”
5/5“I had a couple issues with the camera not working and the steering controls not connecting. I reached out and Patrick was an absolute wealth of knowledge and helped me solve the problems. He even checked in to see if it had all gone to plan...”
5/5“Very timely response. Information that I requested was supplied My new unit is working great.”
5/5“Patrick was super helpful with all my enquires and was sufficient with his responses with the wait time being minimal especially over the Christmas holiday period. I am very happy with the my purchase and will be sure to purchasing from her...”
4/5“Before purchase I had many questions which were all answered very well. Gave me confidence in buying. Delivery was great although the wrong harness was sent. After a quick chat to Patrick, a new harness delivery was organised, and arrived q...”
5/5“Patrick was very helpful and quick to respond fixing my issue great unit and working well”
5/5“I recently bought a head unit for my daughter’s 2014 Golf Cabriolet. I decided to install it myself, but I ran into a technical issue. I reached out to the support team, and Tommy was super helpful. He quickly walked me through the setup an...”
5/5“Love this head unit and reverse camera and the customer service was amazing, the installation instructions could be a little better but other than that I’m very happy, would definitely shop there again!”
5/5“The company have been super awesome. The installation of the unit was quick and easy. I did have a small issue but got onto the chatbot and spoke with Rivandi and he was super friendly and very helpful. Highly recommend.”
5/5“Product went faulty, but the team (especially Patrick J) were super responsive and helpful. They paid for the return shipping and kept in touch every step of the way. A+ customer service.”
5/5“Great working product as advertised . Easy install. Had some incorrect parts shipped initially however the after sales service was second to none . Instantly corrected and resolved in a timely manner . They were also help in the setup phase...”
5/5“Unit looks fantastic, works well. Will bring an old model car into todays world. Encountered a few issues with installation. But Tommy was was very helpful, fast and prompt to resolve them.”
5/5“Patrick was so ever helpful and cheery when dealing with my minor issue. The team are always happy to assist when they are needed.”
5/5“From the get go, the experience was great, the guys have been awesome to deal with, very informative, most of my dealings were with Tommy who was great. Unit took a couple of weeks to arrive but I was made aware of that so no issue.. Instal...”
5/5“Support team is great, very prompt responses and informative. Helped me out with a few issues over the course of a week, Kevin is an absolute legend.”
5/5“I bought an aftermarket screen with car play and a reversing camera. I was installing this by myself and I had never done it before. I have to say the customer service, in particular by Tommy, was incredible. Any question or problem I had w...”
5/5“After installing the unit and testing, I found to have no audio. I sent an email through asking if I had done something wrong or had missed anything. Tommy had replied within ten minutes with a bunch of questions and a solution and to repor...”
5/5“After searching online for a replacement head unit I settled on Baeumer technologies - so glad I did! The unit arrived as per the website shipping estimate, well packaged and of a high quality. The unit was easy to install and customise to...”
5/5“The after sales service was excavator Patrick J really went above and beyond gor me.”
5/5“Thank you for such Patrick for a quick response and offer to replace if I had no luck. I have managed to factory reset and all appears fine, I am no longer getting the do not video whilst driving screen and the wife is so happy to have the...”
5/5“Great with communication and responding to questions, great product and easy to install, happy with the outcome!”
5/5“Great head unit that looks fantastic in my Prado. Had a couple of issues which the team of Patrick and Tommy were straight onto. No lengthy delays, just a keenness to ensure that my unit was working the way I wanted and that I was happy wit...”
5/5“Im based in Melbourne and bought a wireless carplay unit for 2016 Subaru. Works very well it has heaps of features outside carplay that i didn't know it had. Patrick was very helpful answering my questings regarding setting up the reversing...”
5/5“Had a couple minor issues but company very very helpful Thanks”
5/5“Great customer service 👏”
4/5“I bought a Landcruiser head unit. I had some difficulties connecting the unit up, but with online help I was able to get the unit up and running. Patric J of the help desk was very helpful. I did have issues with google maps for the gps, so...”
5/5“I am very impressed with the service and the Ford Everest 2018-2022 - Premium Head Unit Upgrade Kit. Initially I ordered a wrong unit, but the service team was super quick to respond and assisted me with obtaining a new fascia to fit my car...”
5/5“The part took a bit longer than expected to come but has been installed and works a treat, Couple of parts were missing (was a larger order) but contacted Patrick J who was great help and the parts turned up within a couple of days. Great j...”
5/5“Contacted regarding connection issue with my 2010 Colorado headset. The response from Patrick J was friendly and efficient. Replacement parts sent immediately at no cost. Excellent, courteous follow up. Very pleasing all round.”
5/5“I’m really impressed with this unit, I purchased the apple car play plug and play unit for my Audi Q5 and I couldn’t be happier. At first when the unit got delivered I noticed I had been given the wrong part for my car and Kevin was super h...”
5/5“Kevin has been very supportive in helping me resolve some issues I was having with my Android system. Can't recoment him enough!. Thank you.”
5/5“Patrick was great helping me out to get my screen sorted.”
5/5“Tommy was very quick to respond to my request for a software update for my car's infotainment system. Furthermore, the update not only resolved a technical connection issue but also improved the interface and is now much more user friendly...”
5/5“Great product, looks and works as mentioned on description. I'd like to thank Patrick for his online tech support in helping with questions in fitting the head unit. Would recomend to anyone that is up grading there unit.”
5/5“The team here are great the head unit is a great upgrade to an older vehicle and Tommy was an absolute legend when I contacted them for some technical help”
5/5“Had some issues with the unit. Tommy was very easy to deal with and very helpful. Would definitely deal with Tommy again.”
5/5“Absolutely amazing support and product. I had installed in my 2012 BMW 328i msport. These guys were there all the way, only one question from installer which was answered promptly. The unit works perfectly and quality is amazing. Is actuall...”
5/5“Came as advertised and easy to install”
5/5“Customer service is fantastic. I updated my 2018 kluger head unit after 12 months and had a couple of issues and i reached out to customer service and they got back to me with a fix within half an hour on a saturday evening. Would recomend”
5/5“Great communication and offers of support to install the unit Highly recommended”
5/5“The head unit itself is works great, fit perfectly and looks like its oem. But what really surprised me is the support. I had an issue with the installation and was really impressed with how detailed the technical support was and how the su...”
5/5“Managed to install my headunit with minimal fuss. The microphone wasn't working but a quick reply to my email got it sorted. Even my existing front and rear camera works better that before.”
5/5“The fast delivery times and clear communication were top notch, as well as their customer service and installation support. The unit was very easy to install, while there are no detailed instructions I don’t believe they are necessary, all...”
5/5“Even though I haven’t bought a product Patrick was still really helpful and was able to help me solve my problem”
4/5“We bought the Brumstadt unit as replacement for CX5 2014 factory unit. We went down the self install route which is certainly a quite involved process and we did hit a numbers of snags. YouTube and ChatGPT called in to assist. We also used...”
5/5“Honestly Kevin and the team at Brummstadt support that helped me out with the install and technical issues that come with installing into an old BMW. Quick responses and never felt like I was bugging them. I can't fault your support service...”
5/5“Patrick was a massive help getting my reverse camera up and working and thanks too him I wouldn’t have been able to do”
5/5“Best purchase for my car that i’ve made so far. I currently own a 2014 Prado Gxl 150 and they had the perfect head unit for me! A few little hiccups here and there during install (e.g. trying to connect steering wheel controls to the head u...”
5/5“Patrick was super helpful. Some of the best customer service I've come across from any company in years. Highly recommend”
5/5“Was a bit worried about purchasing a head unit for my Ranger online but the whole process went smoothly without issue. Being an older person I found the plug and play a bit daunting but got it up and running over a few hours. Once installed...”
3/5“The unit I brought was faulty. Contacted the team and they refunded my money strait away. Can’t fault that. Happy they were professional about it.”
5/5“Purchased a reversing camera for my head unit that I ordered through this site, and I had some issues with getting it working. The customer support was awesome, special thanks to Kevin for helping me getting the camera working”
5/5“Quick delivery once I decided on the device. Easy install and took a couple of goes to get the right cables but all good. After a couple of days it kept cutting out. I contacted support and Kevin got back very quickly. He gave me tips to fi...”
5/5“I purchased a head unit and it was very easy to install. I wrongly changed one of the settings and lost use of the dials and buttons. Even though this was totally my fault Kevin and Patrick went out of there way to work out what I had done...”
5/5“I wrote asking a couple of questions about my Q8Max head-unit. The response I received from Kevin was absolutely awesome - firstly it was very prompt and secondly the level of detail Kevin provided was amazing. It was easily understandable,...”
5/5“I cannot recommend Tommy and the team at Brummstadt enough! From the very first moment I reached out to order, Tommy was incredible. He went above and beyond to make sure I was choosing the right unit for my 2014 Subaru Forester, even askin...”
5/5“Fantastic after sales service and technical support, a very special shout out to Tommy, who went above and beyond all expectations. I actually ordered and received the complete dash unit for my Mazda BT 50 over a year ago, I only recently g...”
4/5“Instructions in the box could have been better, but when I contacted the Online Help on a Sunday, I had a response in minutes (7 day a week support!!!). Patrick J was incredibly helpful, and he had my issue sorted or he gave me advice on wh...”
5/5“Awesome customer service and support through installation”
5/5“Brummstadt have been amazing! We purchased a headunit for our Mazda CX-5. I had a few questions about installing the reverse camera, and Patrick J. went above and beyond to answer all our questions. Can't thank him enough. Super happy with...”
5/5“Patrick from Brummstadt went out of his way to assist, even though I had not purchased anything from his company. 5 stars to him.”
5/5“I bought the CarPlay unit for my Mini and had some fine tuning issues at the end but once I contacted support the help I received from Tommy was brilliant and we sorted everything out, the service was fantastic, thank you so much, I’m going...”
4/5“The customer service was really quite excellent throughout my whole process. After I accidentally bought the wrong unit they were extremely patient and helpful while assisting me with getting my return and refund sorted, and promptly sent t...”
5/5“Installation was easier than expected the only problem I had was sorting out the steering wheel controls which Tommy sorted very quickly and easily.”
5/5“Kevin was able to help me resolve any issues that I had during installation. Thanks again for your help👍🏻”
5/5“The service from start to finish was great. Kevin is a great guy to deal with, quick replies to my emails and great advice to over my problems with installation etc. So you are thinking of buyiing an upgraded head unit for your car call Bru...”
5/5“Brilliant head unit, and brilliant staff, i had an issue with the microphone and kev helped me out. They arent wrong about lifetime tech support, highly reccomend to anyone”
5/5“I recently purchased a 13” inch head unit upgrade for my 2022 RAM 1500 which included a new facia. The quality is impressive and the technical advice throughout the installation was excellent. I had a small issue with the network SIM card n...”
5/5“I've had 2 years of of great online support. Questions answered and problems resolved quickly. I also had a new model head unit sent as I had a problem with the original purchase. This company has been outstanding and im glad I purchased fr...”
5/5“I had a really great experience with this team. After installing Apple CarPlay, I lost functionality of my reverse camera and wasn’t sure how to fix it. They quickly identified the issue and organised the correct cord needed to reconnect it...”
5/5“Awesome customern service and quick replies”
4/5“Installationof headunit is fairly straight forward, however unless you are practical/technically minded, I would suggest getting help with it.Delivery was a bit slow but Kevin was diligent in follow up and ultimately did deliver on promises...”
5/5“Great customer services had a few problems but in the end it was all sorted The Corolla replacement head unit went in with no problems and works very well.”
5/5“I needed to upgrade the headunit in my Hilux as the factory one stopped working. I’m glad I went with the Brummstadt crew. After initially sending the wrong unit for my car I cannot fault the team especially Tommy who was always there to he...”
5/5“The team at Brummstadt were super helpful and followed up on any suggestions they made, to see if there fix worked or if more input was needed. They made installation of the upgraded head unit and rear camera a manageable job. Thoroughly re...”
5/5“I recently purchased a unit for one for my customers BMW E90. Its a great quality unit with all the modern functionality you could need or want. I also delt directly with the team over email which they were quick and very helpful in there r...”
5/5“Our Captiva happened to be a little bit different from most and unfortunately the unit sent was not compatible. Tommy made the return and refund hassle free with promt instructions and professional courtesy. Cheers Tommy for the help and su...”
5/5“Great support and direction throughout the install. We had the cameras wrong and Kevin assisted us to resolve this easily. Also the steering controls didnt work but Kevin noticed a plug not being connected. With his support we have a fully...”
5/5“I installed one 3 years ago into my 2013 Kluger Grande, an easy DIY, (even for a retiree in his 70s), came with everything including new fascia so it looks factory built-in where the old head was, and a wiring harness to connect the steerin...”
5/5“Quick response with assistance in making my job easier as an installer this is very important to get the bottom of the problem without wasting to much time .👍”
5/5“I needed some assistance from Brummstadt Tech support. Installation was all fine, but after a power up problem was identified, Kevin at Brummstadt was excellent in helping me resolve the issue. He was fast in replying, and after some verifi...”
5/5“Easy install had a little issue which Kevin resolved for me straight away very happy”
5/5“Had a couple of teething problems at the start, emailed Brummstadt Tommy and the team could not have been more helpful. Very happy with the product and excellent after care would highly recommend.”
5/5“Quick reply on query. Very helpful and friendly service.”
5/5“What a team, what a company! With a few hiccups along the way, we officially have a great setup with our screen and reverse camera. The team were not only great in problem solving but communicating back and forth multiple times.”
5/5“Terrific unit for the Triton, contacted the team a number of times to sort out some connections to rear camera etc, the team of Tommy, Kevin and Patrick were patient and knowledgeable, solved all my issues and I'm very pleased with the inst...”
5/5“Installed basic head unit into 2011 RAV4 and I am very impressed with how the unit looks and it features. We only wanted basic features such as phone, maps and spotify and this does more than we expected with good performance speed. A sligh...”
5/5“Purchased a head unit for a 2017 Ford Ranger. When we tried to install it ourselves, we discovered some cables were missing. I contacted Tommy over the Christmas period and he responded straight away, even on Christmas Day, which was except...”
4/5“Hi All, firstly the back up help from Patrick J has been 1st rate as with other members of the team. Any issues I've had with installation and setting up have been addressed quickly and concisely. It can be a bit daunting to pull everything...”
5/5“Recently purchased the infotainment unit for my Holden Colorado. Had a few minor issues during the install. After contacting their online team. I got a very quick response answering my queries from Kevin who is very knowledgeable of the pro...”
5/5“The head unit was easy to install on my Mazda BT50 with all the necessary wiring. When I had a problem I had a helpful response from Kevin within 15mins of submitting the enquiry which solved my problem.”
5/5“Great customer service, replied to my emails quickly and was very informative. They really know there products, even replied throughout the weekend when I was having some issues trying to hook it up.”
5/5“The customer support is second to none. Once you install and navigate the settings, the Brummstadt team are extremely prompt and helpful with guides and advice on adjustments. This alone is priceless and makes the product extremely good. In...”
4/5“Great experience with the support team and Brummstadt. Thanks to Tommy for answering my queries and helping with the installation. Awesome new head unit, all hard work paid off really good.”
5/5“The back up for installation was a main factor I selected this product and it has been excellent. Tommy was my main contact. He was extremely professional and knowledgeable with his timely replies to issues that occurred. Also back up by ot...”
5/5“Great store to buy a radio from as I upgraded my 2013 troopy . Base model works great and as intended easy to set up you get everything as pictured for a good price, easy to install too. (Does use up phone data though that may be a user pro...”
5/5“I bought a head unit from Brummstadt a couple years back and the support has been unreal. Kevin has gone above and beyond helping me through every technical issue I had. He checked in, made sure everything was working properly, and even off...”
5/5“Bought a new unit for my 650i, top model. Kevin provided excellent support when I needed some tweaks on my install. It looks gorgeous.”
5/5“I recently installed a Brummstadt Head Unit in my Mercedes-Benz GL350, and I couldn’t be happier with the result! The unit completely transformed the dashboard . it looks sleek and modern, with a fast, responsive display and excellent sound...”
5/5“Speedy replies to my queries. Tommy provided up to the point guidance as regards tricky settings issues. Polite and professional advice - well done.”
5/5“Great after market service . I chose to install myself and the crew helped me above and beyond . Tommy gave me very easy to understand instructions on how to program the OEM steering wheel buttons. Thanks again guys”
5/5“A website that has a good layout, and search function. Friendly support via email, with really quick replies. Great unit, but was surprised it was sent from China. But even still only took 5 business days after tracking note was sent. Had i...”
5/5“Kevin was FANTASTIC. SUPER FAST in replying to any issue i was experiencing to with was sorted out with great ease . Highly recommended 👌”
4/5“Very good unit, screen is clear and easy to use. I had a few issues after it was installed which Tommy helped me out and it is all sorted. Communication between Tommy and myself has been awesome from the get go. Would definitely recommend t...”
5/5“👍…………………..”
4/5“Great support from Patrick & Tommy. Aaron has done a good job in solving my issues. Thanks!”
5/5“An issue developed with my CarPlay Head Unit. Within a week from diagnosing issue, Patrick had arranged a new set of cables to be sent. They were received promptly & installed. Everything now working as it should be. Thanks for prompt servi...”
5/5“Very responsive with useful advice. Great product knowledge and service.”
5/5“Very prompt on delivery, help and assistance by staff of Tommy and Kevin, could not be more helpful. Thanks again and would recommend to anybody.”
5/5“Awesome after sales service from Tommy at Brummstadt can't recommend this guy enough, his biggest concern was that i was happy with the product , 100% service Tommy, thanks”
5/5“Great after sales tech back up”
5/5“Tommy was amazing”
4/5“Was mostly super easy to install. It could have come with some better instructions but after getting in contact with Kevin he helped me heaps to get it all working perfectly.”
5/5“Great product extremely helpful and easy to deal with recommend A+”
5/5“Had a slight issue ordering the wrong unit, Kevin was quick to sort it out whilst providing great service and communication. Thanks again big Kev 👍🏻”
4/5“Patrick was really helpful with my issue and kept me in the loop of solving my issue. Also really helpful when putting in the time and effort to explain the issue and why it was happening. Thanks again!”
5/5“Excellent service help. I contacted Brummstadt for help with installation and I got Kevin. Kevin helped me out by sending pictures to make it easy to understand what I needed to do to fix the problem. Sorted it in no time and on a Saturday...”
5/5“THANKYOU ALL ANT BRUMMSTADT. I PURCHASED A HEAD UNIT FROM THEM ABOUT 2 YRS BACK AND WHILE I WAS INSTALLING IT I INADVERTENLY BENT TWO PINS IN THE PLUGS, BUT I DIDIDNT REALISE TILL SEEING THE PROBLEM LATELY. I CONTACTTED PATRICH AND TOMMY WI...”
5/5“Great service . Awesome product backed by guys who know what they are doing”
5/5“The product quality is consistently outstanding. I was completely impressed with their professionalism and customer service. Thanks to Tommy, Patrick J and team.”
5/5“Patrick was so good with his service and support”
5/5“A shout out to Tommy, Kevin and Patrick from Brummstadt, for their exceptional customer service in helping us with fine tuning our head set to meet our requirements. No question was too trivial, and their responses were informative. They ev...”
5/5“Excellent customer service! Massive thanks to Tommy, who helped through online chat and gave me directions when I was unsure. Overall very simple to install considering I had no previous knowledge on installing a car head unit. Would defini...”
5/5“I ordered from these guys because their website gave the most information on trying to find a compatible stereo for a cj lancer with the factory amplifier system with subwoofer. When the kit arrived we put it in, everything was plug and pla...”
4/5“Customer service from Patrick and Kevin was exceptional! They helped me throughout the whole process. Unfortunately a number of things went wrong, including the wrong head unit being sent out and insufficient wiring instructions. However I...”
5/5“Very prompt good service, support and advice.”
5/5“I am an IT Manager. The one thing I look for is Warranty and Support for the things I buy. I can honestly say Brummstadt offer that. They have been fantastic answering heaps of my email questions and follow up support on install The guys th...”
5/5“Shipping was relatively fast and installing the unit itself is rather simple and intuitive, any help I needed was quickly answered and resolved by their live chat help service. Thanks to Patrick in particular for helping me.”
5/5“I recently purchased an upgraded head unit for my Porsche Macan which was a breeze to install myself and all panels fit seamlessly into the OEM Dash. I'm extremely happy with the look and functionality. After setting up the head unit I noti...”
5/5“From ordering to install everything was great and so smooth! Loooove the new unit and install was pretty straight forward- when I had a question on a Saturday afternoon I was able to live chat with Kevin and he gave me spot on advice then a...”
5/5“The back up service has been brilliant, I had a few questions during installation and drama with the reverse camera but all is working now. Kevin has been extremely quick with email responses and his suggestions on point....cheers Craig”
5/5“Purchased a head unit for my MUX. Delivery took about 2 weeks. I accidentally ordered the DMAX unit but Tommy on the on line chat was very helpful in changing the order. Despite limited instructions regarding the installation a few you tube...”
5/5“Seems to be a good unit. Initial install had teething issues with the reverse camera, but Kevin helped me sort the issue.”
5/5“Brummstat provided personal and customised support”
4/5“I experienced an issue with my head unit and the team was able to resolve it. The challenge was the lengthy lead time associated with the new parts.”
5/5“The team I reached out to were really helpful and knew exactly what I was trying to achieve with updating and improving the head unit in our car. Now we have further modernised the car with front and rear cameras and an improved interface.”
5/5“I recently purchased a Toyota Camry 2012 head unit and reverse camera and was easily able to install the unit myself. When I got stuck with an issue while setting up the reverse camera, I was instantly helped by a team member Tommy via the...”
5/5“Excelent product straight forward plug&play been in for a few years now No problems, Excelent service and quick response on any issues and advice from team especially Patrick”
5/5“Easy to install and any questions were answered promptly by both Tommy and Patrick.”
5/5“The customer service I recieved was fantastic. After I did the update (which is worth doing), I had an issue with the reversing camera. However, Patrick from the company worked really hard to fix it and had numerous suggestions until we fou...”
3/5“Have to say I’m a little disappointed in the packaging and instructions included in the box, for how much I’m paying I would like to see some more upmarket packaging and presentation, also the instruction manual in broken English is a bit o...”
5/5“This company is a legend! I had a problems with Android Auto after the update and Kevin and Patrick guided me numerous times carefully, step by step, and problem solved! Reverse camera issues were solved as well in no time, their responses...”
5/5“I emailed about a recent issue I had with my carplay, and had an email almost immediately giving me multiple sets of instructions for different options to fix the problem. This worked straight away and I felt the need to leave a review for...”
5/5“Brummstadt have THE BEST customer service I’ve seen in many many years! Small issues and self induced (me) installation issues we answered always within 24 hours and with detailed and super helpful instructions. Patrick J is an absolute sta...”
5/5“Had an issue installing on a Sunday morning! The team assisted me immediately via Facebook messenger and solved my problem. Highly recommend this company. Excellent customer service”
5/5“Great after sale service for quick simple fixes.”
5/5“The product was as described and the service for install questions was timely, helpful and Tommy certainly knew his stuff. Highly recommended.”
5/5“Had a few minor issues with setting up my head unit but Tommy from Brummstadt sorted me out quick smart. Great response time. ⭐️ Head unit fit perfect and looks and works excellent. A quick installation video would be ideal for a better ex...”
4/5“Audi s3 head-unit works well after a little fluffing around with the settings. No instruction manual or installation manual was provided, but the staff were very helpful with getting it all in and working. Happy with the end result. Just wi...”
4/5“We have had a Head Unit (Hyundai i30) for a couple of years and I recently needed some assistance with some glitches in the operation (software updated needed). I was very suprised that I received very fast and detailed replies to my questi...”
5/5“Fantastic product and world class communication and support, I had some issues with a wire and Kevin was quick to help me resolve the situation easily and quickly. Recommend this business highly!”
5/5“I recently purchased a new head unit for my 2011 Prado GLX from Brummstadt. While I had initial concerns about the installation and setup process, the customer support team, particularly Patrick J, provided exceptional assistance. Their pro...”
5/5“Fantastic after sales service. I had a slight issue regarding the reverse camera installation, but Kevin was there every step to help sort it.”
5/5“Kevin and the team provided me with swift and accurate assistance. Helping me on a few occasions.”
5/5“Awesome service from Kevin and the team! Sent me a new screen after the warranty period and works even better than the last one! Super stoked with everything they do! Would highly recommend!”
5/5“Patrick was great with assisting me and answering my emails so quickly”
5/5“Easy to setup and everything, had couple of issues with the steering wheel buttons but the legend named Kevin helped me out, he showed me where to go to set it up, aswell as step to step instructions that were very clear. One thing to menti...”
5/5“Had a question and it was answered within minutes”
5/5“Constant contact to rectify any problems is fantastic.”
5/5“So far so good with the product however I had a little trouble with the installation. Luckily Patrick was on it quickly to help with it all. After speaking to him I managed to get everything done without any issues. Great customer support a...”
5/5“Patrick J was a pleasure to deal with and really helpful throughout the process of getting my replacement headunit organised. Patrick responded we’re always prompt and offering a helping hand. I couldn’t recommend him and the this headunit...”
5/5“Kevin and the team pointed me in the right direction to solve the issue I was having. He responded promptly.”
5/5“Got quick follow up on audio/microphone inquire/issue I've got. I've been followed until the issue been sorted. Thank you Patrick and team”
5/5“Great support and service”
4/5“I ordered a head unit and DAB+ Digital Radio Receiver and once installed had an issue with the digital radio not connecting. Contacted Brummstadt dealt with Kevin who I have to thank for his quick and thorough responses and always keeping m...”
5/5“Patrick.J was excellent. He patiently talked me through a few problems, sent videos to help, and overall service has been brilliant. Paul.S.”
5/5“Installation of the unit itself was straightforward. Getting it integrated with the car’s controls was harder, as the instruction manual is generic and lacks sufficient detail. However tech support from Kevin was prompt and outstanding, and...”
5/5“Patrick very helpful considerate and timely with his responses”
5/5“Needed some assistance with the final install and headed over to the chat room on the site, Patrick was very helpful with sending an update for the software and assisting with the install. Got the system up and running correctly, great supp...”
5/5“I bought my radio awhile before i even tried fitting it, when i first fitted it nothing worked i contacted Service who was Tommy Bobiyanto and he was so helpful in getting everything to work again, my wiring harness was not working the firs...”
5/5“Patrick was great. Very quick response very helpful”
5/5“Big improvement over the factory unit, had a few issues getting the wiring correct. Patrick was a great help in supporting me through the process and getting everything working correctly.”
5/5“I brought a head unit from Baeumer 6 months ago and all was going well but it started being very intermittent... I contacted Kevin and he advised it may require a software upgrade. After completing it the unit actually works better than fir...”
5/5“Fantastic service, a very quick response to my query regarding the reversing camera signal. Very grateful and would recommend anyone looking at the head unit for their vehicle to get in contact with Kevin and give them ago.”
5/5“Was helpful with everything Kevin and David where amazing with help”
5/5“This is just basically a computer in the car, can not be more happy with it. I put this in a brand new car as it’s one was crap I had a few questions on Facebook Messenger and Tommy was there within a minute and helped with all my questions...”
5/5“The unit is amazing. Initially I had some technical issue but the customer service and technical support is outstanding. Kevin was so polite and helpful talking me through the issues and didn’t give up till it was resolved. Thanks kev!”
5/5“Really happy with the recommendation of The Team at Baeumer, the help from Tommy and a MASSIVE thank you to your Gold Coast Installer Aaron - he really was excellent, so much attention to detail, neat and tidy job and took time to explain t...”
5/5“So happy with the service I received from Tommy Bobiyanto His help and advice was fantastic and so friendly the whole way The product is also great quality”
5/5“It’s a very simple process dealing with Premium Headunits because the communicate effectively & timely. I nothing but praise for their work ethic.”
A clear plan to get the right kit
1) Check compatibility. 2) Choose your kit. 3) If you get stuck, we’ll guide you through the install. Every review here links back to Trustpilot.
Yes. They’re hosted on Trustpilot, and every card shown here links to the original public Trustpilot review after passing our display checks.
Because we want this page to load fast and work reliably. Widgets often slow pages down or fail to load. We keep it simple and link you straight to the source.
Yes. Use the “Read on Trustpilot” link on any card to open the original review.
Start with the compatibility checker to match your model and year. If anything looks unclear, message us. We will confirm your setup with you before you order.
If you need help during install or setup, our team will guide you through it. You are not on your own. Most customers finish the upgrade smoothly with a quick nudge.
Don’t guess. Check compatibility first, then pick your screen size and options on the product page. If you’re deciding between two setups, talk to support and we’ll point you to the right one.
