Verified Reviews
Real customer feedback on Brummstadt. Verified on Trustpilot.
If you are deciding whether to buy, start here. Read real reviews, then check compatibility or talk to support before you order.
“A genuine desire to help and to get the product working as it should. We purchased a replacement head unit for our 2013 RAM as we wanted to have easy access to maps, music, TPMS etc. Neither of us are particularly tech savvy, and we struggled to understand the differences between Android auto and the unit's need to connect to wifi for some applications. Patrick walked us through what needed to be done, suggesting dif...”
“Had an issue with reverse camera supplied not display at correct resolution. Patrick had the issue diagnosed quickly and a new camera was sent which resolved the problem. Patrick communicated well wit...”
“Super happy with my new aftermarket head unit. It looks good, works well. Communication was top tier, Kevin is great to deal with! Lots of information regarding compatibility; quick, helpful and detai...”
“Reliable and responsive support staff,”
“Had a couple of teething problems at the start, emailed Brummstadt Tommy and the team could not have been more helpful. Very happy with the product and excellent after care would h...”
“Ive had my Brummstadt Headunit in my Evo 9 wagon for about 5 or so months now and im really impressed with the quality and features that are included in the 9" headunit. But one th...”
“The system I purchased is of great quality and the after purchase assistance and support was fantasic.”
“I recently purchased a TPSM unit and was a bit confused in setting it up so I contacted the technical support team for assistance. As usual their support team member Tommy responde...”
“Quick reply on query. Very helpful and friendly service.”
“My experience was exceptional.The headunit for my 2018 Prado VX which I purchased on the 29/12/2025 fitted perfectly.It looks better than the factory Toyota original.The backup service provided by Pat...”
“Knowledgeable, helpful and very professional. Customer experience was terrific. Can highly recommend Tommy! Greg”
Recent reviews
All recent Trustpilot reviews in one place.
Star ratings, quick highlights, and direct links to each original review.
5/5“Had an issue with reverse camera supplied not display at correct resolution. Patrick had the issue diagnosed quickly and a new camera was sent which resolved the problem. Patrick communicated well with me providing timely updates on the pro...”
5/5“Ive had my Brummstadt Headunit in my Evo 9 wagon for about 5 or so months now and im really impressed with the quality and features that are included in the 9" headunit. But one thing thats impressed me even more than the unit itself is the...”
5/5“Quick reply on query. Very helpful and friendly service.”
5/5“What a team, what a company! With a few hiccups along the way, we officially have a great setup with our screen and reverse camera. The team were not only great in problem solving but communicating back and forth multiple times.”
5/5“Terrific unit for the Triton, contacted the team a number of times to sort out some connections to rear camera etc, the team of Tommy, Kevin and Patrick were patient and knowledgeable, solved all my issues and I'm very pleased with the inst...”
5/5“Have had my head unit in for over a year now, works great. Had updated apple IOS and stoppped having apple CarPlay work but the team were prompt in replying to my issue and their steps resolved it quickly”
5/5“Purchased a head unit for a 2017 Ford Ranger. When we tried to install it ourselves, we discovered some cables were missing. I contacted Tommy over the Christmas period and he responded straight away, even on Christmas Day, which was except...”
4/5“Hi All, firstly the back up help from Patrick J has been 1st rate as with other members of the team. Any issues I've had with installation and setting up have been addressed quickly and concisely. It can be a bit daunting to pull everything...”
5/5“Recently purchased the infotainment unit for my Holden Colorado. Had a few minor issues during the install. After contacting their online team. I got a very quick response answering my queries from Kevin who is very knowledgeable of the pro...”
5/5“Patrick has been super helpful and very quick responding with helping set up and any user questions”
5/5“Good response time and was able to resolve the issue quickly”
5/5“Easy installation & great price . Great service backup with a few questions I had .”
5/5“Setting up our unit required a lot of understanding to get everything working. Whilst it took us a few weeks to get everything working, this only occurred with the fantastic assistance from the guys at Brummstadt (Kevin & Tommy). They never...”
1/5“2013 Prado GX, "Flagship" with all the extras. After a lot of comparisons during the Black Friday sales, I settled on the oversized "Flagship" version from Brummstadt, added a bunch of extras and paid a premium price for what I expected wou...”
5/5“Quality product, easy installation and great support from Tommy when I misunderstood some instructions.”
5/5“The response time from Patrick each time I've needed technical help has been great, with the information being spot on. Would definitely purchase form Brummstadt again.”
5/5“A genuine desire to help and to get the product working as it should. We purchased a replacement head unit for our 2013 RAM as we wanted to have easy access to maps, music, TPMS etc. Neither of us are particularly tech savvy, and we struggl...”
5/5“Bought a new unit for my 650i, top model. Kevin provided excellent support when I needed some tweaks on my install. It looks gorgeous.”
5/5“I recently installed a Brummstadt Head Unit in my Mercedes-Benz GL350, and I couldn’t be happier with the result! The unit completely transformed the dashboard . it looks sleek and modern, with a fast, responsive display and excellent sound...”
5/5“Speedy replies to my queries. Tommy provided up to the point guidance as regards tricky settings issues. Polite and professional advice - well done.”
5/5“Great after market service . I chose to install myself and the crew helped me above and beyond . Tommy gave me very easy to understand instructions on how to program the OEM steering wheel buttons. Thanks again guys”
5/5“A website that has a good layout, and search function. Friendly support via email, with really quick replies. Great unit, but was surprised it was sent from China. But even still only took 5 business days after tracking note was sent. Had i...”
5/5“Kevin was FANTASTIC. SUPER FAST in replying to any issue i was experiencing to with was sorted out with great ease . Highly recommended 👌”
4/5“Very good unit, screen is clear and easy to use. I had a few issues after it was installed which Tommy helped me out and it is all sorted. Communication between Tommy and myself has been awesome from the get go. Would definitely recommend t...”
5/5“👍…………………..”
4/5“Great support from Patrick & Tommy. Aaron has done a good job in solving my issues. Thanks!”
5/5“An issue developed with my CarPlay Head Unit. Within a week from diagnosing issue, Patrick had arranged a new set of cables to be sent. They were received promptly & installed. Everything now working as it should be. Thanks for prompt servi...”
5/5“Very responsive with useful advice. Great product knowledge and service.”
5/5“Could not be more impressed with this mob, super quick to help with your needs and had my part sent out quickly. After the part was shipped they kept checking up and making sure everything went smoothly”
5/5“Had trouble with my reverse camera and steering wheel but Tommy was fully able to help me set it up. Fully recommended for the quick and professional customer service.”
1/5“The support is good. However the product is not. I had to do multiples of troubleshooting and remediation. The issues would go away for a day or 2 and then return. Zlink disconnects when using wireless android auto. It wont reconnect until...”
5/5“Product was great work well and easy to fit - follow up service great Would have no hesitation in recommending”
1/5“A bunch of glaring issues. The angle of the screen means the reversing camera cannot be viewed due to glare on the screen. Definitely not designed for the 2016 Isuzu MU-X and probably the D-MAX as well. Before the unit even arrived I receiv...”
4/5“Was mostly super easy to install. It could have come with some better instructions but after getting in contact with Kevin he helped me heaps to get it all working perfectly.”
5/5“Great product extremely helpful and easy to deal with recommend A+”
5/5“Had a slight issue ordering the wrong unit, Kevin was quick to sort it out whilst providing great service and communication. Thanks again big Kev 👍🏻”
5/5“Super happy with my new aftermarket head unit. It looks good, works well. Communication was top tier, Kevin is great to deal with! Lots of information regarding compatibility; quick, helpful and detailed responses. Nothing seemed to be a ha...”
5/5“The system I purchased is of great quality and the after purchase assistance and support was fantasic.”
5/5“Knowledgeable, helpful and very professional. Customer experience was terrific. Can highly recommend Tommy! Greg”
5/5“Two really important things: 1. The android head unit from Brummstadt is functional and effective. Previously had one from another supplier which was laggy but I'm here to say that the unit from Brummstadt is entirely different. Faster, no...”
5/5“Although there was some research and trial and error involved in the install, Tommy's professionalism and ongoing reliable assistance cannot be understated. The team offered helpful insights throughout the install and did not give up trying...”
5/5“Installed basic head unit into 2011 RAV4 and I am very impressed with how the unit looks and it features. We only wanted basic features such as phone, maps and spotify and this does more than we expected with good performance speed. A sligh...”
5/5“Great customer service, prompt response and clear instructions”
5/5“Patrick was extremely helpful and fast to reply (Even on a public holiday). His information was detailed and helped fix the issue with the headunit. The head unit works amazingly and couldn’t recommend the experience anymore.”
1/5“Utterly useless!! Worst company to deal with! After many problems with the order I finally got it fully installed.. Just to take it out a few months later, as you can’t use the Aircon with it because the screen is too big can’t use the haza...”
5/5“The head unit was easy to install on my Mazda BT50 with all the necessary wiring. When I had a problem I had a helpful response from Kevin within 15mins of submitting the enquiry which solved my problem.”
5/5“I purchased the headunit for my Mitsubishi Triton MQ a couple of months ago and still very happy with it. Also the technical support team especially Tommy continues to provide support to this day when I have questions in regards to the head...”
5/5“I wanted a Brummstad head unit so I could use Apple Car and Apple Maps in my 2016 DM SantaFe Highlander. As this was optioned up I was particular to not want to lose any of the Highlander options, especially the awesome sound system. After...”
5/5“I installed a Brummstadt Head Unit in my Porsche Macan. The unit itself works great with Appleplay and makes a huge difference modernising the old PCM3.1 system - it looks like a factory OEM unit. I did have an issue getting the factory rea...”
5/5“Had amazing help from Patrick from the very first question I had to the questions he answered after installation with a fast response. It was quite easy to install, looks fantastic! Partner very happy with it. Could not fault this company a...”
5/5“I recently installed a new screen and fascia from Brummstadt in our Jeep. The unit works well overall and is a noticeable improvement on the factory setup. There were some initial issues with the microphone and CarPlay, but with assistance...”
5/5“Great customer service. Sorted me out with the right head unit for my WRX and followed up to make sure everything went to plan. Highly recommended”
1/5“Purchased an premium unit looks great my problem is communication is terrible my mechanic has been trying to install the extras I purchased with the unit ie dashcam front and rear and a dab-z receiver he can't get them to work both he and I...”
5/5“The service from these guys is impeccable. More than enough to make up for some teething problems meshing our apple devices with their android system”
5/5“I bought a head unit to replace an original one for our 2009 Honda. It was easy to order and arrived relatively quickly (noting it is delivered directly from China). It was an easy plug and play instillation. I referred to YouTube for instr...”
5/5“Prompt response to my enquiries great guys to deal with cheers john”
5/5“The back up help when needed was excellent from Tommy and the boys at Brummstadt.I thougherly recommend the product and the support that they provide.”
5/5“The personalised service provided by Patrick was exceptional, l was having a permission issue between the new unit and my mobile, while the problem was being investigated l was kept informed and in the loop, l was very happy with the servic...”
5/5“Patrick and Tommy have provided excellent and timely advice throughout the install of my head unit. I’m happy with the features and functionality of the unit. Thanks Michael”
3/5“Got the wrong facia to start with but this was quickly resolved. Have just finished installing and haven’t had chance to use much yet. But seems fine. Keep getting reminder to post review so hopefully all done. Cheers. Bit of a pain doing t...”
5/5“Huge shout out to Tommy and Patrick, their help with problem solving made my first install so much easier with the plug and play cables supplied for my Ranger . 10/10 for their the head unit awesome bit of gear 👍”
5/5“It was Tommy who made the whole experience great. His proffesionalism and obvious thorough knowlege of the product made my experience managable.”
5/5“My experience with Brummstadt was very good I had some inquiries about the installation and I talked to Kevin and he was very good with his reply’s they where always quick responses and answered the question straight away”
3/5“Product works okay. Still feels sluggish even though I got the "premium" head unit for the Mitsubishi. Support for the product itself is really nice. Tommy helped me out well, so no complaints there. He responded fairly quickly. However it...”
5/5“Very prompt on delivery, help and assistance by staff of Tommy and Kevin, could not be more helpful. Thanks again and would recommend to anybody.”
5/5“Awesome after sales service from Tommy at Brummstadt can't recommend this guy enough, his biggest concern was that i was happy with the product , 100% service Tommy, thanks”
5/5“I recently purchased and self installed a top of the range android head unit for my 2017 Toyota Corolla Hatchback. It is so superior in every way, it makes the factory head unit completely obsolete. It definitely works 100% as advertised. I...”
5/5“Kevin was a great help in troubleshooting and fixing some issues I was having with my head unit. Great product and excellent customer service and support.”
1/5“The item is not fit for purpose, does not fit my car. No wiring loom was included, just bare wires.”
5/5“Excellent communication quick responses and great product.”
5/5“Not only is the product great, it works flawlessly and is super responsive with great graphics rendering. But the customer service was even better! I had the pleasure of getting assistance from Patrick J, every question, query or concern I...”
5/5“The after service was exceptional. Tommy has gone out of his way to help me with all of my issues and replied back to me promptly. The unit is also of good quality.”
5/5“Reliable and responsive support staff,”
2/5“the email process is to long. in finding information to help solve the problem. more than 5 days the second time it was in the workshop to sort problem. if you could have faced timed me the problem would have been much quicker. we could hav...”
5/5“My experience was exceptional.The headunit for my 2018 Prado VX which I purchased on the 29/12/2025 fitted perfectly.It looks better than the factory Toyota original.The backup service provided by Patrick was second to none.I only had a cou...”
5/5“Had a couple of problems getting the head unit to work. Kevin and the team at Brummstadt were extremely prompt (even on public holidays)and very helpful with working through the issues and solving any problems.”
5/5“Tommy has been very helpful with fixing problems with the CarPlay feature in my headunit and I am very satisfied with his professionalism and courtesy towards me as well as resolving any issues asap.”
5/5“Fantastic after service, Had a problem that was resolved with good communisation from Kevin and the team”
5/5“Tommy is a legend. The product is fantastic as well, does everything its says on the website. I was able to install everything myself with some questions from Tommy that were answered immediately. Amazing product and service.”
5/5“The swift response after emailing about a problem that popped up. The quick response and resolve was outstanding.”
5/5“After having our local auto electrician install my mum's Brummstadt stereo. It had to go back again and still wasn't working properly. I contacted Brummstadt and they provided easy and straight forward solutions to solve the issues we were...”
4/5“Support was 10 to none”
5/5“Great customer service, replied to my emails quickly and was very informative. They really know there products, even replied throughout the weekend when I was having some issues trying to hook it up.”
5/5“The customer support is second to none. Once you install and navigate the settings, the Brummstadt team are extremely prompt and helpful with guides and advice on adjustments. This alone is priceless and makes the product extremely good. In...”
4/5“Great experience with the support team and Brummstadt. Thanks to Tommy for answering my queries and helping with the installation. Awesome new head unit, all hard work paid off really good.”
5/5“Partick was quick with a response to my queries and provided very good advice.”
5/5“Patrick at Brummstadt was incredibly helpful in resolving the issues I was having with my CarPlay and microphone. He took the time to clearly explain what was going wrong, walked me through the options, and made sure everything was working...”
5/5“All parts delivered on time, most questions answered promptly, still trying to resolve connectivity with the obd port”
5/5“Exceptional customer service and quality products. Thanks to Patrick for all the help.”
5/5“Excellent product. Have previously installed top brand name head units in other cars and they have always been a pain. This was an easy plug and play, with the Hilux harness provided. Only issue I had was with the reverse camera, emailed su...”
5/5“The head unit fits perfectly to the Honda Jazz and looks amazing. A huge improvement on the plain original unit. Original cables were incorrect, and a fast replacement was ordered and sent from China. Support by Kevin absolutely amazing and...”
5/5“Very attentive to any issues, would recommend. Tommy was a great help.”
5/5“Vary good head unit would recommend”
5/5“Amazing customer service pre and post purchase. Tommy has helped with my queries promptly. I have accidentally paid with my card rather than using zip. Tommy had processed the refund right away with no questions asked. I then repurchase usi...”
5/5“The experience with Brummstadt was smooth and professional. Communication was alittle slow at first but it was honest and fulfilling. The end product is magnificent and surpassed my expectations. One or two minor hiccups along the way but e...”
5/5“The purchase went smoothly despite wrong wiring supplied initially. That was quickly corrected and the installation took just a couple of hours. All the time Kevin was very helpful and patient with my questions responding knowledgeably and...”
5/5“Communication and dedication to solve issues”
5/5“I dealt with Patrick all the way from start to finish and he helped me where needed. Can’t thank him enough for all his support and patience. Can’t recommend them enough.”
4/5“The user manual needs to be better/refined as its applications for home user are confusing”
2/5“No instructions supplied with kit. Patrick tried hard to help (thanks!) but it seems they forward the issues to the Chinese manufacturer. In the kit were screws and plastic widgets that have no explaination as to what they do. Took abut 30...”
5/5“Tommy and Kevin good aftersales service”
5/5“Great unit works perfectly. And the customer service was the best I have ever had. I emailed a problem getting the reverse camera to work and they sent easy directions nearly straight away to fix the problem. Would recommend to anyone.”
5/5“Great after sales tech back up”
5/5“Tommy was amazing”
5/5“Really pleased with the unit, fitted with ease to Isuzu DMAX, one small issue but Kevin was able to sort very quickly, customer service was awesome, need more guys like this when purchasing on line products Ray”
5/5“Great company to deal with. Questions about fitment were answered promptly. Thanks to Tommy and Kevin for all the help. Almost a year on, and a small issue arised and Tommy was helpful in resolving this very quickly. I very match appreciate...”
5/5“Customer service and follow up technical support for a few install issues was excellent . Finally finished the install and the head unit worked perfectly. Big thanks to Tommy from tech support for the prompt advice and guidance .”
5/5“We had some issues with the installation but after contacting Tommy he guided us through the process and we were able to get it sorted Thanks too Tommy”
5/5“Had a couple of teething problems at the start, emailed Brummstadt Tommy and the team could not have been more helpful. Very happy with the product and excellent after care would highly recommend.”
5/5“I recently purchased a TPSM unit and was a bit confused in setting it up so I contacted the technical support team for assistance. As usual their support team member Tommy responded very quickly and sent me YouTube instructions of how to se...”
5/5“Head unit is exactly what I ever wanted it to be had a tech issue with the Mike but Tommy from brummstadt had the issue fixed over email within this hour!”
5/5“Staff were prompt to answer any questions I had, as well as ensuring I would purchase a product that I would be satisfied with. The product arrived quickly and the installation straight forward with some support from the staff via email in...”
4/5“My experience was the help I received from Patrick to help me through my problems with CarPlay. Your manual was no help for me. Pictures displayed did not correspond to what I was seeing on the screen. Going online to YouTube compounded my...”
5/5“the constructive help i got from Brummstadt was beyond what i have experienced from other places.After having a few problems getting things sorted was made simple with Patricks help. They certainly go out of there way to make sure your expe...”
5/5“Very happy with there aftersale service and very quick to help with sorting out the issue I had great work and many thanks”
5/5“I had a few issues with the installation, but the team were quick to lend me a hand. It was down to me not really paying attention. Also the unit exceeded my expectations.”
5/5“A great support Team of Tommy Patrick and Kevin, Spot on with their help and promptly.”
5/5“Brilliant product and even better customer support. Would highly recommend this product and will be selling them in my shop. Well done guys and thank you”
5/5“I was having trouble down loading apps and a couple of other things as l am not up with these new units. Contacted Patric who was the most helpful person and explained how to do it. He was excellent and replied straight away and followed up...”
5/5“Tommy was extremely helpful, helping me on more than one occasion with my dashcam. The head unit fits perfectly into my car, looking almost factory fitted and works perfectly. Definitely worth the money spent.”
5/5“The service and knowledge were exceptional.”
5/5“The back up for installation was a main factor I selected this product and it has been excellent. Tommy was my main contact. He was extremely professional and knowledgeable with his timely replies to issues that occurred. Also back up by ot...”
5/5“Great store to buy a radio from as I upgraded my 2013 troopy . Base model works great and as intended easy to set up you get everything as pictured for a good price, easy to install too. (Does use up phone data though that may be a user pro...”
5/5“I bought a head unit from Brummstadt a couple years back and the support has been unreal. Kevin has gone above and beyond helping me through every technical issue I had. He checked in, made sure everything was working properly, and even off...”
5/5“Very helpful with information and assistance from ordering to installation. Many thanks to Kevin for guiding me through this. Very happy with experience Regards Don”
3/5“Overall the service was ok. Extremely hard to get ahold of! Had to send several emails or chats online to get ahold of someone.. once you get ahold of someone they are pretty good! Got the missing part out in an ok timeframe. The unit itsel...”
5/5“Really happy with the unit and Kevin delivered when I needed some help with setup. Kevin got back to me quickly, and with exactly the right advice. I definitely recommend.”
5/5“Great service were very prompt in replying to an issue I had with a reverse camera which I already had thanks john”
5/5“The unit is installed and working well with great online help from Tommy and others. The installation guide supplied is generic which I expected because of the diversity of vehicles it fits but most of the process is obvious. A very good pr...”
5/5“Very pleased with the new headunit and the technical support is excellent as they resolved a minor issue very quickly. Tommy is extremely helpful and I highly recommend getting the headunit from them.”
5/5“Big Thanks to Patrick and service team at Brummstadt. After installing unit we had trouble getting the SWC to work. There are so many variation to consider with cabling and specific model and make of vehicle it seemed no matter what we trie...”
5/5“I recently brought a head unit for my 2015 Hilux ute, I dealt mainly with Tommy. Their advice and after sale service was a Ten out of Ten. I had a bit of an issue after the installation but with Tommy's advice it was sorted straight away, v...”
5/5“Quick response and very helpful”
5/5“Excellent and fast response”
5/5“Head unit for my mazda works perfectly. Tommy from customer support gave me assistance and troubleshooting tips to aid in the installation process and gave great instructions on getting the unit wired in and working. Big thank you to him an...”
5/5“Great product and Kevin was amazing with helping me sort out installation and set up”
5/5“I ordered a head unit for my Ram 1500 quad cab with the optional cameras. The package arrived about a week later. I installed the main unit without any drama. However I required a fair bit of assistance from Kevin to get the cameras and sim...”
5/5“Bought a head unit for my 19 Prado and the unit was as advertised. The trim and fitting is like factory and looks nice too! Through my ownership of the head unit, I’ve had problems with the unit but after sales support is second to none. To...”
4/5“Good help from Patrick J and the support team. I replaced the head unit in my 2014 Mazda CX5 with the Brummstadt unit and needed some advice on configuring the unit to work with my Apple phone. It's all working, but I am still trying to get...”
4/5“The technical support has been very punctual and thorough. The staff have been friendly and very supportive.”
4/5“I installed this on a 2011 Mitsubishi Pajero Let me start of by saying that when this is successfully installed it provides very good sound quality and looks really good and well fitted. I have not yet figured out how to use all of the feat...”
5/5“Absolutely great product would definitely recommend and buy an again. customer support is also great as I had a couple of problems with my steering wheel controls and re-camera. Which was sorted within half an hour to an hour dealing with T...”
4/5“I had a lot of issues installing my head unit, however I have to say the communication from Patrick was A1. He was dedicated to helping me fix the issues and after each step checked in with me to make sure I was making progress. Problems so...”
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