Frequently Asked Questions
Everything you need to know about this head unit
Connect the single RCA cable with the yellow plug (included in your package) to extend your Bluetooth signal. This cable doubles as both a camera input AND a Bluetooth/WiFi antenna extension. The two small blue wires attached are antenna boosters that significantly improve connection stability. This simple connection takes 30 seconds and resolves 90% of Bluetooth issues. Make sure it's firmly connected even if you're not using a rear camera.
Try these proven solutions:
1. Quick Fix: Settings → Apps → Z-Link → Disable → Enable → Open (repeat each use)
2. Check Cables: Use the data/charge USB cable (not charge-only)
3. Bluetooth Setting: Disconnect all other Bluetooth connections - CarPlay needs exclusive access
4. Factory Reset Z-Link: Find the pink 'RESET' app, restart, reconnect Bluetooth, then try Z-Link
5. Sound Issues: Switch audio source to 'AUX' or 'USB/AUX' in your vehicle menu
Most issues are resolved with step 1 or 3!
The processor differs between models: The 2/32GB has a 4-Core processor, while 4/64GB and 8/128GB models feature the powerful 8-Core Cortex-A55 processor. Combined with RAM differences: The 2/32GB model with its 4-Core processor and limited RAM may experience slowdowns with heavy multitasking. The 4/64GB with 8-Core provides smooth performance for most users - no lag, seamless app switching, and enough storage for maps and music. The 8/128GB with 8-Core offers maximum performance with its generous RAM allowing unlimited multitasking and massive storage for extensive media libraries. Think of RAM like your desk space - more RAM means you can have more apps open simultaneously without slowing down.
Absolutely normal! These head units are complete replacement systems with their own GPS antenna, microphone, and Bluetooth module. Your factory connectors for these features won't be needed anymore. The important connections are: main power harness, speaker outputs, and the yellow RCA cable (even if not using a camera - it extends Bluetooth range). Any leftover factory plugs can be safely tucked away. If you're unsure about any connection, our support team is here 7 days a week.
Z-Link updates are handled through system firmware updates. Go to Settings → System → System Update. If an update is available, download it to a USB drive (FAT32 format) and install. Important: Never download Z-Link APKs from unofficial sources - they won't work and may cause issues. If you're having compatibility issues with newer iOS versions, the disable/enable workaround (Settings → Apps → Z-Link) usually resolves them while waiting for official updates.
Consider your usage:
• 2/32GB (4-Core): Budget option - fine for basic use, but may lag with multiple apps due to 4-Core processor and limited RAM
• 4/64GB (8-Core): Sweet spot - smooth Android Auto/CarPlay, multitasking, and ample storage
• 8/128GB (8-Core): Premium choice - unlimited multitasking, massive storage, future-proof for years
Most customers choose 4/64GB for the perfect balance of performance and value. The extra RAM makes a huge difference in daily smoothness!
The yellow RCA cable's blue antenna wires also boost WiFi signal! Make sure this cable is connected. Additionally, try these tips: Position the blue antenna wires away from metal surfaces, check that your phone's hotspot is set to 2.4GHz (not 5GHz) for better range, and ensure the head unit's WiFi sleep policy is set to 'Never' in Settings → WiFi → Advanced. For best performance with wireless CarPlay, keep your phone within 1-2 meters of the head unit.
Go to Settings → Sound → Equalizer and adjust to your preference. For more volume, increase the 'Loudness' setting. The 4/64GB and 8/128GB models have superior audio chips that provide cleaner, louder sound. If you have an amplifier, use the RCA outputs for best quality. Also check Settings → Factory Settings (password usually 126) → Audio settings for additional gain controls. Remember: higher-spec models (4GB+) include premium audio components for noticeably better sound.
Yes! Most vehicles work instantly. If not, use the steering wheel learning app: tap the steering wheel icon, press each button on your wheel, and assign functions. For newer vehicles with CANbus, we provide CANbus modules for automatic setup. Some vehicles may need the Key1/Key2 wires connected (usually included in our harness). If you're having trouble, let us know your exact vehicle model and we'll provide specific instructions.
We offer a 30-day return policy. If it doesn't fit or there's a compatibility issue, we'll work with you to resolve it. If you change your mind, a 20% restocking fee applies. Our team verifies compatibility before shipping to minimize issues. We provide installation support 7 days a week to help resolve any problems. With our 3-year warranty and Australian-based support, you can purchase with confidence. Full details in our Refund Policy.
Historical Evolution of the Volkswagen Tiguan Series:
First Generation (Typ 5N) 2007–2016:
The first-generation Volkswagen Tiguan arrived in 2007 with the internal designation Typ 5N, setting out to blend the practicality of hatchbacks and estates with the rugged confidence of an SUV. Based upon Volkswagen's adaptable PQ46 platform—the same foundation underpinning the acclaimed Golf and Passat models—the original Tiguan rapidly made its mark, impressing international markets for its careful refinement, confident yet unobtrusive styling, and commendable turbocharged engine options, both petrol and diesel.
The model distinguished itself among rivals through its well-executed mixture of compact urban maneuverability and meaningful off-road capability, particularly in higher trims equipped with Volkswagen's adept 4MOTION all-wheel-drive system. Critically praised was its handling precision, comfort-oriented suspension, and a thoughtfully detailed interior featuring ergonomically oriented instrumentation, seating surfaces crafted with quality materials, and intuitive controls, manifesting Volkswagen’s overarching approach emphasizing cohesive practical elegance.
Second Generation (Typ AD/BW) 2017–Present:
The Tiguan's second generation, internally coded Typ AD/BW, was unveiled in 2016 for the 2017 model year, marking a comprehensive evolution step to Volkswagen Group's modular MQB platform. The transition to MQB granted greater flexibility, increased interior space, improved structural rigidity, and significant efficiency enhancements. Its exterior proportions became more aggressive yet elegant—characterized by sharp, angular lines, prominent shoulder contours, and neatly integrated LED lighting units.
Inside, the second-generation Tiguan presented impressive leaps in cabin spaciousness, luxurious refinement, and progressive infotainment capabilities, introducing Volkswagen’s distinctive Active Info Display digital cockpit among higher-grade trims. The emphasis on driver-assistance systems became more pronounced, offering advanced features such as adaptive cruise control, lane keep assistance, emergency automatic braking, pedestrian monitoring, and an intelligent park assist system.
Additionally, catering further to regional preferences, notably in North America, Volkswagen expanded the Tiguan lineup with a long-wheelbase (LWB) variant (also known as Tiguan Allspace in Europe and Australia), accommodating optional third-row seating—underscoring flexible practicality desirable by larger families or lifestyle-focused owners.
Advancement of Infotainment and Connectivity:
One of the standout improvements in the recent-generation Tiguan models has been the advancement and centralization of infotainment technology. Original specifications provide competent multimedia functionality, yet discerning owners frequently seek specialized aftermarket solutions that integrate seamlessly with the Tiguan's admired interior, pursuing added functionalities that surpass factory configurations.
A select example of premium available aftermarket enhancements is a head unit upgrade kit provided by Brummstadt, engineered specifically for the second-generation Volkswagen Tiguan models (2017–2023). This multimedia system integrates distinctly into the Tiguan's cabin aesthetics, thoughtfully preserving the coherent interior design ethos Volkswagen vehicles are celebrated for. This unit supports fully integrated wired and wireless Apple CarPlay and Android Auto modules, facilitating intuitive extension from a user's personal smartphone into the head unit's larger display screen.
Consider an everyday driving scenario: A family concludes dinner at their favorite restaurant, selecting spontaneously to proceed afterward to a friend's residence. Earlier, using apps such as Google Maps or WAZE, the desired destination reference was established effortlessly on their mobile devices. Upon vehicle entry, this pre-set route transitions seamlessly via wireless Apple CarPlay or Android Auto onto the head unit's prominent touchscreen. This straightforward continuity ensures peaceful transitions between activities, navigating confidently even in unfamiliar territories, congested cities, or dimly lit suburbia.
Safety and convenience are further boosted by optional 1080p HD front and rear-facing camera upgrades, offering clear recorded video evidence and enhancing visibility during reversing maneuvers and challenging parking environments. Precious cargo such as loved ones receives profound reassurance with these improved camera vision capabilities, particularly beneficial during late evenings, busy driveways, and urban scenarios.
Beyond conventional usage, Brummstadt’s premium head unit expands entertainment horizons; passengers on longer drives may seamlessly plug in gaming controllers directly via USB. This innovation transforms routine travel intervals into engaging interactive sessions. Additionally, providing intelligent voice integration wherein the driver efficiently manages navigation systems, audio content, incoming communication, and even home connectivity commands becomes immensely practical. Upon approach to the household, simple voice commands such as "Hey Siri, turn on the porch lights" smoothly integrate vehicle occupants’ daily routines, culminating simplicity, safety, and thoughtful convenience into harmonious alignment.
Overall Driving Pleasure and Performance Strength:
Volkswagen's meticulously crafted successive Tiguan variants remain highly regarded not only for inherent flexibility, spaciousness, build precision, and responsive dynamics anchored by competent turbocharged engines, but also for evolved refinement in both interior toughness and external visual confidence. Its agile yet steady driving dynamics, robust chassis adaptability over varied road topographies, consistently positive comfort levels, and cabin tranquility reinforce superior day-to-day ownership satisfaction. Interior ergonomics proofed by Volkswagen’s exacting design standards complete cohesive visual, tactile, and auditory senses, making each journey both effortless and pleasurable.
Selecting dedicated technological accessories that seamlessly integrate with original cabin architecture amplifies these existing strengths. Carefully chosen upgrades, such as Brummstadt’s sophisticated head unit, thoughtfully complement the Tiguan’s driving persona—gracefully reinforcing modern expectations of convenience, connectivity, entertainment, and safety without compromising essential visual purity or fundamental aesthetic integrity.
Each incremental refinement, from the original model’s practical compact success towards today’s refined and technologically polished execution, underscores the significance of Volkswagen Tiguan’s ongoing story of adaptable elegance, sensitively tuned driving dynamics, advanced global safety standards, and immersive connectivity. With such balanced integration, each generation assures drivers and passengers alike meaningful and resonant travel experiences—vehicles positively resonating beyond mere practical transportation, inherently woven within significant milestones and memories.