Frequently Asked Questions
Everything you need to know about this head unit
Connect the single RCA cable with the yellow plug (included in your package) to extend your Bluetooth signal. This cable doubles as both a camera input AND a Bluetooth/WiFi antenna extension. The two small blue wires attached are antenna boosters that significantly improve connection stability. This simple connection takes 30 seconds and resolves 90% of Bluetooth issues. Make sure it's firmly connected even if you're not using a rear camera.
Try these proven solutions:
1. Quick Fix: Settings → Apps → Z-Link → Disable → Enable → Open (repeat each use)
2. Check Cables: Use the data/charge USB cable (not charge-only)
3. Bluetooth Setting: Disconnect all other Bluetooth connections - CarPlay needs exclusive access
4. Factory Reset Z-Link: Find the pink 'RESET' app, restart, reconnect Bluetooth, then try Z-Link
5. Sound Issues: Switch audio source to 'AUX' or 'USB/AUX' in your vehicle menu
Most issues are resolved with step 1 or 3!
The processor differs between models: The 2/32GB has a 4-Core processor, while 4/64GB and 8/128GB models feature the powerful 8-Core Cortex-A55 processor. Combined with RAM differences: The 2/32GB model with its 4-Core processor and limited RAM may experience slowdowns with heavy multitasking. The 4/64GB with 8-Core provides smooth performance for most users - no lag, seamless app switching, and enough storage for maps and music. The 8/128GB with 8-Core offers maximum performance with its generous RAM allowing unlimited multitasking and massive storage for extensive media libraries. Think of RAM like your desk space - more RAM means you can have more apps open simultaneously without slowing down.
Absolutely normal! These head units are complete replacement systems with their own GPS antenna, microphone, and Bluetooth module. Your factory connectors for these features won't be needed anymore. The important connections are: main power harness, speaker outputs, and the yellow RCA cable (even if not using a camera - it extends Bluetooth range). Any leftover factory plugs can be safely tucked away. If you're unsure about any connection, our support team is here 7 days a week.
Z-Link updates are handled through system firmware updates. Go to Settings → System → System Update. If an update is available, download it to a USB drive (FAT32 format) and install. Important: Never download Z-Link APKs from unofficial sources - they won't work and may cause issues. If you're having compatibility issues with newer iOS versions, the disable/enable workaround (Settings → Apps → Z-Link) usually resolves them while waiting for official updates.
Consider your usage:
• 2/32GB (4-Core): Budget option - fine for basic use, but may lag with multiple apps due to 4-Core processor and limited RAM
• 4/64GB (8-Core): Sweet spot - smooth Android Auto/CarPlay, multitasking, and ample storage
• 8/128GB (8-Core): Premium choice - unlimited multitasking, massive storage, future-proof for years
Most customers choose 4/64GB for the perfect balance of performance and value. The extra RAM makes a huge difference in daily smoothness!
The yellow RCA cable's blue antenna wires also boost WiFi signal! Make sure this cable is connected. Additionally, try these tips: Position the blue antenna wires away from metal surfaces, check that your phone's hotspot is set to 2.4GHz (not 5GHz) for better range, and ensure the head unit's WiFi sleep policy is set to 'Never' in Settings → WiFi → Advanced. For best performance with wireless CarPlay, keep your phone within 1-2 meters of the head unit.
Go to Settings → Sound → Equalizer and adjust to your preference. For more volume, increase the 'Loudness' setting. The 4/64GB and 8/128GB models have superior audio chips that provide cleaner, louder sound. If you have an amplifier, use the RCA outputs for best quality. Also check Settings → Factory Settings (password usually 126) → Audio settings for additional gain controls. Remember: higher-spec models (4GB+) include premium audio components for noticeably better sound.
Yes! Most vehicles work instantly. If not, use the steering wheel learning app: tap the steering wheel icon, press each button on your wheel, and assign functions. For newer vehicles with CANbus, we provide CANbus modules for automatic setup. Some vehicles may need the Key1/Key2 wires connected (usually included in our harness). If you're having trouble, let us know your exact vehicle model and we'll provide specific instructions.
We offer a 30-day return policy. If it doesn't fit or there's a compatibility issue, we'll work with you to resolve it. If you change your mind, a 20% restocking fee applies. Our team verifies compatibility before shipping to minimize issues. We provide installation support 7 days a week to help resolve any problems. With our 3-year warranty and Australian-based support, you can purchase with confidence. Full details in our Refund Policy.
Historical Journey of the Mercedes-Benz Vito Series:
First Generation W638 (1996–2003):
Mercedes-Benz embarked upon the compact commercial van segment with the original Vito W638 introduced in 1996. Engineered to meet the precise requirements of commercial operators coupled with comfort levels acceptable to private users, the W638 pioneered the compact-but-capable segment for Mercedes-Benz. Its front-wheel-drive configuration and spacious practicality garnered substantial appreciation—specifically valued among European markets, where navigating narrow streets while still managing sizable cargo or passenger loads was essential for daily operation. With comfortable ergonomics, functional versatility, and economical diesel engines, the W638 set a foundational heritage for the Vito name.
Second Generation W639 (2003–2014):
In 2003, Mercedes-Benz showcased its next evolutionary step, the second-generation W639 model—the first Vito offering a rear-wheel-drive or all-wheel-drive platform, emphasizing superior traction capabilities and improved towing capacities particularly appealing to heavier commercial tasks. Its blend of increased safety technology, improved cabin refinement, and wider engine choices—including economical four-cylinder and powerful V6 diesel engines—contributed significantly to extending the Vito's market reach across Europe, Asia, and Australia. By successfully balancing commercial practicality, handling refinement, and upscale comfort, the W639 became highly praised among fleet operators, tradespeople, shuttle services, and private owners alike.
Third Generation W447 (2015–2022):
Arriving in 2015, the third-generation W447 further advanced its status, impressively combining aesthetic refinement and engineering sophistication. Styling cues transitioned elegantly into the brand's contemporary design language, conveying a sense of upscale yet practical confidence matched by improvements in cabin quality, durability, and ergonomically appealing interiors. Mercedes-Benz intelligently integrated technologically advanced driver-assistive features, including attention assist, active parking assistance, adaptive cruise control, and optionally available safety and security packages common to Mercedes-Benz passenger vehicles but rarely seen in commercial vans.
Performance improvements, driven by efficient and responsive gasoline and diesel powertrains, ensured commendable drive dynamics and fuel efficiency across varied driving conditions. Offered globally with differing engine and trim configurations to match regional preferences and emission standards, the W447 provided adaptable solutions, whether utilized in intense city traffic, long-haul highway journeys, or challenging rural conditions. This comprehensive capability solidified its far-reaching appeal amongst international users and distinctly positioned the Vito in a notably competitive market space.
Enhancing the Vito’s Infotainment Experience:
To complement Mercedes-Benz Vito W447’s inherent practicality and increasingly passenger-oriented comfort, optimizing infotainment systems represents a natural progression. A thoughtfully-designed aftermarket head unit from Brummstadt seamlessly integrates modern usability and productivity into the Vito’s interior experience. Precisely engineered to properly interface with existing dash and interior aesthetics, this head unit provides wired and wireless compatibility for both Apple CarPlay and Android Auto.
Offering flexible access to digital tools like Apple Maps, Google Maps, WAZE, and additional applications, journeys become infinitely streamlined and reassuringly efficient. Imagining an evening meal with family and the spontaneous decision of visiting a friend—users effortlessly input a destination on their smartphones, automatically transferring turn-by-turn guidance directly onto the Brummstadt head unit’s display through wireless Apple CarPlay or Android Auto. Smooth, simple transitions throughout unfamiliar urban environments or intricate routes enrich the travel experience, reducing stress and enhancing convenience.
Extending safety-oriented upgrades further, this head unit allows selection of integrated 1080p HD front and rear cameras with recording capability—greatly improving visibility around the vehicle, contributing positive security, and providing reliable footage for any future review. Furthermore, when longer passages demand passenger entertainment, the Brummstadt head unit thoughtfully provides USB connectivity options to directly connect gaming controllers—transforming idle downtime during long journeys into engaging in-car gaming occasions, enjoyed directly via the user-friendly infotainment screen.
Its capability to integrate smart voice control greatly elevates usability. Functions traditionally limited to calls and navigation comfortably expand into broader smart system interactivity. Voice assistance facilitates seamless interactions with other connected smart devices—for instance, remotely switching home lighting on simply through a natural-spoken command during travel ("Hey Google, turn on the porch lights"), illustrating thoughtfully practical advantages within everyday scenarios.
Advantages and Driving Experience of the Mercedes-Benz Vito W447:
The Mercedes-Benz Vito W447 commands significant credibility due to practical versatility, robust mechanical durability, reassuringly comprehensive safety systems and substantial driver comfort amenities. Valued by commercial users requiring dependability and everyday commuters looking for sophistication within functional transport, the W447 capably navigates various tasks without sacrificing character and identity. Refined engineering offers responsive driving characteristics, managing urban maneuverability neatly, yet simultaneously providing stable highway cruising performance, affirmed through impressive fuel economy relative to its class.
Further advancing the vehicle experience beyond factory specification, specialized infotainment and technology additions such as the Brummstadt premium head unit significantly broaden the positive daily interface for users. Through improved connectivity options, safety-minded camera integrations, in-vehicle entertainment versatility, and personal convenience provided by advanced voice-activated commands, owners progressively shape the Vito experience to seamlessly fit modern preference and practical daily function.
Ultimately, the Mercedes-Benz Vito W447 remains a compelling automotive expression blending adaptability, understated elegance, and steadfast reliability. Continuously refined throughout history to accommodate evolving user expectations, the W447 and its thoughtfully selected technology enhancements confidently represent meaningful embodiments of automotive pride—unifying practicality, driving satisfaction, safety, and integrated convenience within a harmonious modern environment.