Verified Reviews
Real customer feedback on Brummstadt. Verified on Trustpilot.
If you are deciding whether to buy, start here. Read real reviews, then check compatibility or talk to support before you order.
“A genuine desire to help and to get the product working as it should. We purchased a replacement head unit for our 2013 RAM as we wanted to have easy access to maps, music, TPMS etc. Neither of us are particularly tech savvy, and we struggled to understand the differences between Android auto and the unit's need to connect to wifi for some applications. Patrick walked us through what needed to be done, suggesting dif...”
“Fantastic after sales service and technical support, a very special shout out to Tommy, who went above and beyond all expectations. I actually ordered and received the complete dash unit for my Mazda...”
“When I got a new Iphone and it would not connect to the head unit I reached out to the technical support team, Even 5 years after my original purchase of the head unit they were still happy to assist....”
“I had multiple issues with my head unit. I got in contact with brummstadt support, I heard back quite quickly from kevin who had all the answersfor me and helped me get it fixed, he was also keen to h...”
“The team at Brummstaddt were quick to responded to any questions prior to my purchase The head unit arrive quickly and was easy to install. The sound quality was better than the or...”
“Installation was simple with easy plug and play harness and all the clips lined up. Had a small problem with the Bluetooth/CarPlay option (me not understanding) a quick message to...”
“Awesome customer service and support through installation”
“From the moment I started dealing with brummstadt it's always been positive and everytime I reach out to the guys they are quick to respond and always manage to sort out any issue'...”
“Took a couple weeks to arrive but everything was there and installation was straight forward. I did have an issue with the reverse camera. After struggling with chatGPTs instructions for a couple hour...”
“My interaction with Kevin was fantastic. Very prompt replies and explanations of what I needed to do. He explained it very well and understood the issues I had. Hopefully a future update may make my h...”
“Brummstadt have been amazing! We purchased a headunit for our Mazda CX-5. I had a few questions about installing the reverse camera, and Patrick J. went above and beyond to answer all our questions. C...”
Recent reviews
All recent Trustpilot reviews in one place.
Star ratings, quick highlights, and direct links to each original review.
5/5“Fantastic after sales service and technical support, a very special shout out to Tommy, who went above and beyond all expectations. I actually ordered and received the complete dash unit for my Mazda BT 50 over a year ago, I only recently g...”
4/5“Instructions in the box could have been better, but when I contacted the Online Help on a Sunday, I had a response in minutes (7 day a week support!!!). Patrick J was incredibly helpful, and he had my issue sorted or he gave me advice on wh...”
5/5“Installation was simple with easy plug and play harness and all the clips lined up. Had a small problem with the Bluetooth/CarPlay option (me not understanding) a quick message to the technical team and Tommy messaged straight back with the...”
5/5“My interaction with Kevin was fantastic. Very prompt replies and explanations of what I needed to do. He explained it very well and understood the issues I had. Hopefully a future update may make my head unit home screen more customizable a...”
5/5“I’m very happy with this product overall. It performs as expected and meets my needs well. What really stood out, though, was the excellent after-sales support. Tommy was incredibly helpful in assisting me with some setup and settings issue...”
5/5“Just updated my head unit in a 2016 Honda HRV. Best move ever! Great size and look! Gives the dash a more modern look. Reversing camera still works well and I love all the additional features of this head unit. Definitely worth the effort....”
5/5“When I opened the box and saw all the various cables, I thought this is going to be too hard for me, however after watching a YT video it all made sense. I installed into a Jeep Grand Cherokee, the hardest part and most fiddly is removing t...”
5/5“This is my second review of this product, as we needed to contact Brummstadt again once we were on the road and acutally using the unit. Initially we had all sorts of issues, some to do with the unit, and some to do with us not knowing any...”
5/5“The brummtadt CarPlay dash setup is great. I ordered the 9” with the surround and reverse camera. I was very pleased with the size and function of the unit, works really well and makes the biggest difference to the front of my Van! I was a...”
5/5“Absolutely exceptional customer support from Kevin both before purchase and after, but especially in resolving any issues I had during installation very very quickly with clear instructions and to my 100% satisfaction. I'm glad I chose Brum...”
5/5“A big thank you to Patrick and the team at Brummstadt. I had initially only reached out regarding a minor technical issue to which I received immediate and helpful support. Through the conversation, I had mentioned that I accidentally crack...”
5/5“Brilliant head unit, and brilliant staff, i had an issue with the microphone and kev helped me out. They arent wrong about lifetime tech support, highly reccomend to anyone”
5/5“Had some issues initially but the team were very helpful in sorting everything out. Especially Tommy.”
5/5“I had some problems configuring it for my car model, but the team was always attentive until the problem was resolved. Now I'm enjoying it, very good quality. I recommend it.”
1/5“Not a great experience: *There was nothing on the packaging to say that it had come from Brummstadt and there was no invoice/receipt included so it was unclear whether it was the unit I had ordered. *There were no installation instructions...”
5/5“I ordered a new head unit for my old 2013 GXL LC200 it fitted up no worries later to find the reverse camera did not work because the factory cameras are 6V and the new headunits are 12V. Having my suspicions I asked the question when order...”
5/5“The assistance from Kevin to get the head unit set up and functioning properly was excellent - even over the Easter weekend.”
5/5“Purchased a new head unit and dash cam for my 2013 Panamera. The whole process was easy. Great communication from Patrick at Brummstadt and professional installation from Aaron on the Gold Coast. Very pleased with the head unit itself.”
5/5“I purchased a new head unit for my Skoda after having constant problems with a cheaper version from a Chinese online supplier. Although there was a problem initially with the frame not fitting the dashboard, the friendly customer rep, Tommy...”
5/5“I'd like to thank Kevin for his assistance, which has always been prompt and useful, in getting the new head unit in my Isuzu MUX installed and running correctly. Excellent service and support.”
5/5“The product was good, but the backup support was better when i had a few issues they helped me sorted all of them out. I am completely happy with unit”
5/5“Great service and product. The team were very helpful throughout the process, and I want to mention Tommy in particular as he was absolutely amazing to get me on the right track... Highly recommended!”
5/5“Great quality product and great customer service. Highly recommend one of these”
5/5“Firstly there customer service was excellent. Tommy in particular was fantastic with a couple of little issues I had and he sorted them all out very quickly with ultra fast responses to everything. The unit install went very well (once agai...”
5/5“Support was able to help me maintain using the factory reversing camera”
5/5“Had a couple of teething problems at the start, emailed Brummstadt Tommy and the team could not have been more helpful. Very happy with the product and excellent after care would highly recommend.”
5/5“I recently purchased a TPSM unit and was a bit confused in setting it up so I contacted the technical support team for assistance. As usual their support team member Tommy responded very quickly and sent me YouTube instructions of how to se...”
5/5“Head unit is exactly what I ever wanted it to be had a tech issue with the Mike but Tommy from brummstadt had the issue fixed over email within this hour!”
5/5“Staff were prompt to answer any questions I had, as well as ensuring I would purchase a product that I would be satisfied with. The product arrived quickly and the installation straight forward with some support from the staff via email in...”
4/5“My experience was the help I received from Patrick to help me through my problems with CarPlay. Your manual was no help for me. Pictures displayed did not correspond to what I was seeing on the screen. Going online to YouTube compounded my...”
5/5“the constructive help i got from Brummstadt was beyond what i have experienced from other places.After having a few problems getting things sorted was made simple with Patricks help. They certainly go out of there way to make sure your expe...”
5/5“Very happy with there aftersale service and very quick to help with sorting out the issue I had great work and many thanks”
5/5“I had a few issues with the installation, but the team were quick to lend me a hand. It was down to me not really paying attention. Also the unit exceeded my expectations.”
5/5“A great support Team of Tommy Patrick and Kevin, Spot on with their help and promptly.”
4/5“Support was 10 to none”
5/5“Great customer service, replied to my emails quickly and was very informative. They really know there products, even replied throughout the weekend when I was having some issues trying to hook it up.”
5/5“Tommy was extremely helpful, helping me on more than one occasion with my dashcam. The head unit fits perfectly into my car, looking almost factory fitted and works perfectly. Definitely worth the money spent.”
5/5“The service and knowledge were exceptional.”
5/5“The back up for installation was a main factor I selected this product and it has been excellent. Tommy was my main contact. He was extremely professional and knowledgeable with his timely replies to issues that occurred. Also back up by ot...”
5/5“Great store to buy a radio from as I upgraded my 2013 troopy . Base model works great and as intended easy to set up you get everything as pictured for a good price, easy to install too. (Does use up phone data though that may be a user pro...”
5/5“I bought a head unit from Brummstadt a couple years back and the support has been unreal. Kevin has gone above and beyond helping me through every technical issue I had. He checked in, made sure everything was working properly, and even off...”
5/5“Very helpful with information and assistance from ordering to installation. Many thanks to Kevin for guiding me through this. Very happy with experience Regards Don”
3/5“Overall the service was ok. Extremely hard to get ahold of! Had to send several emails or chats online to get ahold of someone.. once you get ahold of someone they are pretty good! Got the missing part out in an ok timeframe. The unit itsel...”
5/5“Really happy with the unit and Kevin delivered when I needed some help with setup. Kevin got back to me quickly, and with exactly the right advice. I definitely recommend.”
5/5“Great service were very prompt in replying to an issue I had with a reverse camera which I already had thanks john”
5/5“The unit is installed and working well with great online help from Tommy and others. The installation guide supplied is generic which I expected because of the diversity of vehicles it fits but most of the process is obvious. A very good pr...”
5/5“Very pleased with the new headunit and the technical support is excellent as they resolved a minor issue very quickly. Tommy is extremely helpful and I highly recommend getting the headunit from them.”
5/5“Big Thanks to Patrick and service team at Brummstadt. After installing unit we had trouble getting the SWC to work. There are so many variation to consider with cabling and specific model and make of vehicle it seemed no matter what we trie...”
5/5“I recently brought a head unit for my 2015 Hilux ute, I dealt mainly with Tommy. Their advice and after sale service was a Ten out of Ten. I had a bit of an issue after the installation but with Tommy's advice it was sorted straight away, v...”
5/5“Quick response and very helpful”
5/5“Excellent and fast response”
5/5“Head unit for my mazda works perfectly. Tommy from customer support gave me assistance and troubleshooting tips to aid in the installation process and gave great instructions on getting the unit wired in and working. Big thank you to him an...”
5/5“Great product and Kevin was amazing with helping me sort out installation and set up”
5/5“I ordered a head unit for my Ram 1500 quad cab with the optional cameras. The package arrived about a week later. I installed the main unit without any drama. However I required a fair bit of assistance from Kevin to get the cameras and sim...”
5/5“Bought a head unit for my 19 Prado and the unit was as advertised. The trim and fitting is like factory and looks nice too! Through my ownership of the head unit, I’ve had problems with the unit but after sales support is second to none. To...”
4/5“Good help from Patrick J and the support team. I replaced the head unit in my 2014 Mazda CX5 with the Brummstadt unit and needed some advice on configuring the unit to work with my Apple phone. It's all working, but I am still trying to get...”
4/5“The technical support has been very punctual and thorough. The staff have been friendly and very supportive.”
4/5“I installed this on a 2011 Mitsubishi Pajero Let me start of by saying that when this is successfully installed it provides very good sound quality and looks really good and well fitted. I have not yet figured out how to use all of the feat...”
5/5“Absolutely great product would definitely recommend and buy an again. customer support is also great as I had a couple of problems with my steering wheel controls and re-camera. Which was sorted within half an hour to an hour dealing with T...”
4/5“I had a lot of issues installing my head unit, however I have to say the communication from Patrick was A1. He was dedicated to helping me fix the issues and after each step checked in with me to make sure I was making progress. Problems so...”
5/5“When I got a new Iphone and it would not connect to the head unit I reached out to the technical support team, Even 5 years after my original purchase of the head unit they were still happy to assist. They provided the firmware update and i...”
5/5“I had multiple issues with my head unit. I got in contact with brummstadt support, I heard back quite quickly from kevin who had all the answersfor me and helped me get it fixed, he was also keen to hear back to make sure everything had bee...”
5/5“Awesome customer service and support through installation”
5/5“Brummstadt have been amazing! We purchased a headunit for our Mazda CX-5. I had a few questions about installing the reverse camera, and Patrick J. went above and beyond to answer all our questions. Can't thank him enough. Super happy with...”
5/5“Patrick from Brummstadt went out of his way to assist, even though I had not purchased anything from his company. 5 stars to him.”
5/5“I bought the CarPlay unit for my Mini and had some fine tuning issues at the end but once I contacted support the help I received from Tommy was brilliant and we sorted everything out, the service was fantastic, thank you so much, I’m going...”
4/5“The customer service was really quite excellent throughout my whole process. After I accidentally bought the wrong unit they were extremely patient and helpful while assisting me with getting my return and refund sorted, and promptly sent t...”
5/5“Had a few technical issues with my unit. Tommy from Brummstadt quickly looked into my problem and produced an effective fix for the issues I was having!”
5/5“Purchased the head unit for the sons’s 2007 Toyota Prado. Added the reverse camera as well. My enquiries about its suitability for the vehicle were quickly answered by Patrick and Kevin, who were extremely helpful in this regard. Had a smal...”
4/5“Unfortunately the infotainment unit sent out arrived with the wrong facia to fit my vehicle. Receptive to my complaint, on examination of the photos I sent of the facia misalignment, the company acknowledged their error and sent out a repla...”
1/5“Beware that these head units will only run the apps that come with it. Every 3rd party app we have tried so far fails. We bought it on the basis we could run other apps from playstore, so it really doesn't suit our purpose at all.”
5/5“Kevin was extremely helpful and responded promptly. I’m very happy with the service I received in resolving my reverse camera issue.”
5/5“I recently purchased a 13” inch head unit upgrade for my 2022 RAM 1500 which included a new facia. The quality is impressive and the technical advice throughout the installation was excellent. I had a small issue with the network SIM card n...”
5/5“The after sales service was top shelf. Kevin and Tommy replied promptly to my emails with accurate and simple instructions. Would 100% recommend”
5/5“I've had 2 years of of great online support. Questions answered and problems resolved quickly. I also had a new model head unit sent as I had a problem with the original purchase. This company has been outstanding and im glad I purchased fr...”
5/5“I had a really great experience with this team. After installing Apple CarPlay, I lost functionality of my reverse camera and wasn’t sure how to fix it. They quickly identified the issue and organised the correct cord needed to reconnect it...”
5/5“Awesome customern service and quick replies”
4/5“Installationof headunit is fairly straight forward, however unless you are practical/technically minded, I would suggest getting help with it.Delivery was a bit slow but Kevin was diligent in follow up and ultimately did deliver on promises...”
5/5“Great customer services had a few problems but in the end it was all sorted The Corolla replacement head unit went in with no problems and works very well.”
5/5“I needed to upgrade the headunit in my Hilux as the factory one stopped working. I’m glad I went with the Brummstadt crew. After initially sending the wrong unit for my car I cannot fault the team especially Tommy who was always there to he...”
5/5“The team at Brummstadt were super helpful and followed up on any suggestions they made, to see if there fix worked or if more input was needed. They made installation of the upgraded head unit and rear camera a manageable job. Thoroughly re...”
5/5“I recently purchased a unit for one for my customers BMW E90. Its a great quality unit with all the modern functionality you could need or want. I also delt directly with the team over email which they were quick and very helpful in there r...”
5/5“Our Captiva happened to be a little bit different from most and unfortunately the unit sent was not compatible. Tommy made the return and refund hassle free with promt instructions and professional courtesy. Cheers Tommy for the help and su...”
5/5“Great support and direction throughout the install. We had the cameras wrong and Kevin assisted us to resolve this easily. Also the steering controls didnt work but Kevin noticed a plug not being connected. With his support we have a fully...”
5/5“Had an issue with reverse camera supplied not display at correct resolution. Patrick had the issue diagnosed quickly and a new camera was sent which resolved the problem. Patrick communicated well with me providing timely updates on the pro...”
5/5“Ive had my Brummstadt Headunit in my Evo 9 wagon for about 5 or so months now and im really impressed with the quality and features that are included in the 9" headunit. But one thing thats impressed me even more than the unit itself is the...”
5/5“Quick reply on query. Very helpful and friendly service.”
5/5“What a team, what a company! With a few hiccups along the way, we officially have a great setup with our screen and reverse camera. The team were not only great in problem solving but communicating back and forth multiple times.”
5/5“Terrific unit for the Triton, contacted the team a number of times to sort out some connections to rear camera etc, the team of Tommy, Kevin and Patrick were patient and knowledgeable, solved all my issues and I'm very pleased with the inst...”
5/5“Fantastic after service, Had a problem that was resolved with good communisation from Kevin and the team”
5/5“Purchased a head unit for a 2017 Ford Ranger. When we tried to install it ourselves, we discovered some cables were missing. I contacted Tommy over the Christmas period and he responded straight away, even on Christmas Day, which was except...”
4/5“Hi All, firstly the back up help from Patrick J has been 1st rate as with other members of the team. Any issues I've had with installation and setting up have been addressed quickly and concisely. It can be a bit daunting to pull everything...”
5/5“Recently purchased the infotainment unit for my Holden Colorado. Had a few minor issues during the install. After contacting their online team. I got a very quick response answering my queries from Kevin who is very knowledgeable of the pro...”
5/5“The head unit was easy to install on my Mazda BT50 with all the necessary wiring. When I had a problem I had a helpful response from Kevin within 15mins of submitting the enquiry which solved my problem.”
5/5“Good response time and was able to resolve the issue quickly”
5/5“Easy installation & great price . Great service backup with a few questions I had .”
5/5“Setting up our unit required a lot of understanding to get everything working. Whilst it took us a few weeks to get everything working, this only occurred with the fantastic assistance from the guys at Brummstadt (Kevin & Tommy). They never...”
1/5“2013 Prado GX, "Flagship" with all the extras. After a lot of comparisons during the Black Friday sales, I settled on the oversized "Flagship" version from Brummstadt, added a bunch of extras and paid a premium price for what I expected wou...”
5/5“Quality product, easy installation and great support from Tommy when I misunderstood some instructions.”
5/5“The response time from Patrick each time I've needed technical help has been great, with the information being spot on. Would definitely purchase form Brummstadt again.”
5/5“A genuine desire to help and to get the product working as it should. We purchased a replacement head unit for our 2013 RAM as we wanted to have easy access to maps, music, TPMS etc. Neither of us are particularly tech savvy, and we struggl...”
5/5“Bought a new unit for my 650i, top model. Kevin provided excellent support when I needed some tweaks on my install. It looks gorgeous.”
5/5“I recently installed a Brummstadt Head Unit in my Mercedes-Benz GL350, and I couldn’t be happier with the result! The unit completely transformed the dashboard . it looks sleek and modern, with a fast, responsive display and excellent sound...”
5/5“Speedy replies to my queries. Tommy provided up to the point guidance as regards tricky settings issues. Polite and professional advice - well done.”
5/5“Great after market service . I chose to install myself and the crew helped me above and beyond . Tommy gave me very easy to understand instructions on how to program the OEM steering wheel buttons. Thanks again guys”
5/5“A website that has a good layout, and search function. Friendly support via email, with really quick replies. Great unit, but was surprised it was sent from China. But even still only took 5 business days after tracking note was sent. Had i...”
5/5“Kevin was FANTASTIC. SUPER FAST in replying to any issue i was experiencing to with was sorted out with great ease . Highly recommended 👌”
4/5“Very good unit, screen is clear and easy to use. I had a few issues after it was installed which Tommy helped me out and it is all sorted. Communication between Tommy and myself has been awesome from the get go. Would definitely recommend t...”
5/5“👍…………………..”
4/5“Great support from Patrick & Tommy. Aaron has done a good job in solving my issues. Thanks!”
5/5“An issue developed with my CarPlay Head Unit. Within a week from diagnosing issue, Patrick had arranged a new set of cables to be sent. They were received promptly & installed. Everything now working as it should be. Thanks for prompt servi...”
5/5“Very responsive with useful advice. Great product knowledge and service.”
5/5“Could not be more impressed with this mob, super quick to help with your needs and had my part sent out quickly. After the part was shipped they kept checking up and making sure everything went smoothly”
5/5“Had trouble with my reverse camera and steering wheel but Tommy was fully able to help me set it up. Fully recommended for the quick and professional customer service.”
1/5“The support is good. However the product is not. I had to do multiples of troubleshooting and remediation. The issues would go away for a day or 2 and then return. Zlink disconnects when using wireless android auto. It wont reconnect until...”
5/5“Product was great work well and easy to fit - follow up service great Would have no hesitation in recommending”
1/5“A bunch of glaring issues. The angle of the screen means the reversing camera cannot be viewed due to glare on the screen. Definitely not designed for the 2016 Isuzu MU-X and probably the D-MAX as well. Before the unit even arrived I receiv...”
4/5“Was mostly super easy to install. It could have come with some better instructions but after getting in contact with Kevin he helped me heaps to get it all working perfectly.”
5/5“Great product extremely helpful and easy to deal with recommend A+”
5/5“Had a slight issue ordering the wrong unit, Kevin was quick to sort it out whilst providing great service and communication. Thanks again big Kev 👍🏻”
4/5“Prompt reply. Good follow up”
1/5“I thought I was buying a premium product, until I realized that it was chinese junk. If I wanted a poor quality unit I would have spent less than half the amount and got one from Amazon or Ebay. The box that it turned up in was the first si...”
5/5“From the moment I started dealing with brummstadt it's always been positive and everytime I reach out to the guys they are quick to respond and always manage to sort out any issue's I might come accross so thanks to all. Peter”
5/5“Patrick at Brummstadt provided the best product support experience ever. Outstanding product knowledge and support during the installation process even over the weekend. Great product and great support. Thankyou”
5/5“I had some issues with my head unit and Kevin helped me solve them. He was prompt to reply to my emails and the solution was an easy fix. I'm happy with the product, after sales service and warranty process.”
5/5“Great product and even better after sales service. Hi purchased a premium head unit for my Honda Civic 2012-15. I'm in Brisbane, Australia by the way. ..Package arrived soon after, with the old to new plugs all included. How easy is this. Y...”
5/5“Absolutely loving my new stereo head unit! The kit came with everything needed and installation was pretty straightforward. I did run into an issue with the steering wheel controls, but Tommy from Brummstadt was super helpful and replied qu...”
5/5“Installation was easier than expected the only problem I had was sorting out the steering wheel controls which Tommy sorted very quickly and easily.”
5/5“To say I am happy with the help and support I received when I ran into some issues with my unit connecting to car play would be an understatement. Tommy went above and beyond to ensure we were able to fix the problem by providing me with de...”
4/5“The Guys were great the backup service was excellent. I had a few hiccups, but they promptly sorted them out. The Prado head unit is amazing. Thank you Guys”
5/5“Tommy was really helpful and assisted with all our questions.”
1/5“Poor response times. Android auto dropping out, search on radio doesn't stop, reverse camera not working, usb not connected. I asked for a refund and suddenly get told there are work arounds and no faults. Not good enough. Very disappointed...”
2/5“$1200 unit, first sent wrong plug in harness, finally after a two week delay, pulled dash apart again, this time we got everything connected only to find there was no power to the head unit, after checking numerous things we discovered the...”
5/5“Really happy with the head unit . works perfectly and was exactly what I needed. Tommy was a huge help throughout the whole process, from purchase to installation. He made everything easy and stress-free. Highly recommend!”
5/5“Quick delivery and fantastic communication”
5/5“It's been a great experience with this unit's purchase process, DIY installation, and amazing assistance from Tommy. Great unit, great price, and I would highly recommend this company's product and support. Thanks again, a very happy custom...”
5/5“Great service and everything works great. TBH I didn’t expect it to work with such an old car as my 2004 Hilux. Very pleased especially when the plug and play harness compatible with my car was sent after realising i couldn’t hard wire it m...”
5/5“I initially purchased the unit for the wrong year car, but upon contacting Brummstadt customer service, they sorted me out with the correct wiring setup (no additional charge, even though it was my error), and continued to follow up with me...”
5/5“Easy to install, comes with all cables and everything. A great customer support and timely response from Tommy. All good 😊”
5/5“Tommy was a great help fixing all the little setting gremlins. Once those where fixed the system was awesome”
5/5“The replacement of the head unit went quite well. No real surprises, including wiring up the microphone and GPS antenna in the A pillars. I had a lot of questions during the fit, and Tommy was happy to assist with every one. If needed I got...”
5/5“Good support from folks. Few things hot shipped extra and email support was reasonably timely. Important the product seem to be fully integrated with the vehicle and more”
5/5“Had a small hiccup with the delivery, but a quick email and Patrick was on to it... absolutely nailed the service. Very quick response and had the problem sorted in no time at all. Missing part was on the way in no time at all and rocked up...”
5/5“Had some minor complications during the instalment and set up process but Kevin and Tommy were exceptionally helpful with guides and replacement parts”
5/5“Super happy with my new aftermarket head unit. It looks good, works well. Communication was top tier, Kevin is great to deal with! Lots of information regarding compatibility; quick, helpful and detailed responses. Nothing seemed to be a ha...”
2/5“the email process is to long. in finding information to help solve the problem. more than 5 days the second time it was in the workshop to sort problem. if you could have faced timed me the problem would have been much quicker. we could hav...”
5/5“My experience was exceptional.The headunit for my 2018 Prado VX which I purchased on the 29/12/2025 fitted perfectly.It looks better than the factory Toyota original.The backup service provided by Patrick was second to none.I only had a cou...”
5/5“Two really important things: 1. The android head unit from Brummstadt is functional and effective. Previously had one from another supplier which was laggy but I'm here to say that the unit from Brummstadt is entirely different. Faster, no...”
5/5“Although there was some research and trial and error involved in the install, Tommy's professionalism and ongoing reliable assistance cannot be understated. The team offered helpful insights throughout the install and did not give up trying...”
5/5“Installed basic head unit into 2011 RAV4 and I am very impressed with how the unit looks and it features. We only wanted basic features such as phone, maps and spotify and this does more than we expected with good performance speed. A sligh...”
5/5“Great customer service, prompt response and clear instructions”
5/5“Patrick was extremely helpful and fast to reply (Even on a public holiday). His information was detailed and helped fix the issue with the headunit. The head unit works amazingly and couldn’t recommend the experience anymore.”
1/5“Utterly useless!! Worst company to deal with! After many problems with the order I finally got it fully installed.. Just to take it out a few months later, as you can’t use the Aircon with it because the screen is too big can’t use the haza...”
5/5“Patrick has been super helpful and very quick responding with helping set up and any user questions”
5/5“I purchased the headunit for my Mitsubishi Triton MQ a couple of months ago and still very happy with it. Also the technical support team especially Tommy continues to provide support to this day when I have questions in regards to the head...”
5/5“The customer support is second to none. Once you install and navigate the settings, the Brummstadt team are extremely prompt and helpful with guides and advice on adjustments. This alone is priceless and makes the product extremely good. In...”
5/5“I installed a Brummstadt Head Unit in my Porsche Macan. The unit itself works great with Appleplay and makes a huge difference modernising the old PCM3.1 system - it looks like a factory OEM unit. I did have an issue getting the factory rea...”
5/5“Had amazing help from Patrick from the very first question I had to the questions he answered after installation with a fast response. It was quite easy to install, looks fantastic! Partner very happy with it. Could not fault this company a...”
5/5“I recently installed a new screen and fascia from Brummstadt in our Jeep. The unit works well overall and is a noticeable improvement on the factory setup. There were some initial issues with the microphone and CarPlay, but with assistance...”
5/5“All parts delivered on time, most questions answered promptly, still trying to resolve connectivity with the obd port”
1/5“Purchased an premium unit looks great my problem is communication is terrible my mechanic has been trying to install the extras I purchased with the unit ie dashcam front and rear and a dab-z receiver he can't get them to work both he and I...”
5/5“The service from these guys is impeccable. More than enough to make up for some teething problems meshing our apple devices with their android system”
5/5“I bought a head unit to replace an original one for our 2009 Honda. It was easy to order and arrived relatively quickly (noting it is delivered directly from China). It was an easy plug and play instillation. I referred to YouTube for instr...”
5/5“Prompt response to my enquiries great guys to deal with cheers john”
5/5“The back up help when needed was excellent from Tommy and the boys at Brummstadt.I thougherly recommend the product and the support that they provide.”
5/5“The personalised service provided by Patrick was exceptional, l was having a permission issue between the new unit and my mobile, while the problem was being investigated l was kept informed and in the loop, l was very happy with the servic...”
5/5“Patrick and Tommy have provided excellent and timely advice throughout the install of my head unit. I’m happy with the features and functionality of the unit. Thanks Michael”
3/5“Got the wrong facia to start with but this was quickly resolved. Have just finished installing and haven’t had chance to use much yet. But seems fine. Keep getting reminder to post review so hopefully all done. Cheers. Bit of a pain doing t...”
5/5“Huge shout out to Tommy and Patrick, their help with problem solving made my first install so much easier with the plug and play cables supplied for my Ranger . 10/10 for their the head unit awesome bit of gear 👍”
5/5“It was Tommy who made the whole experience great. His proffesionalism and obvious thorough knowlege of the product made my experience managable.”
5/5“My experience with Brummstadt was very good I had some inquiries about the installation and I talked to Kevin and he was very good with his reply’s they where always quick responses and answered the question straight away”
3/5“Product works okay. Still feels sluggish even though I got the "premium" head unit for the Mitsubishi. Support for the product itself is really nice. Tommy helped me out well, so no complaints there. He responded fairly quickly. However it...”
5/5“Very prompt on delivery, help and assistance by staff of Tommy and Kevin, could not be more helpful. Thanks again and would recommend to anybody.”
5/5“Awesome after sales service from Tommy at Brummstadt can't recommend this guy enough, his biggest concern was that i was happy with the product , 100% service Tommy, thanks”
5/5“I recently purchased and self installed a top of the range android head unit for my 2017 Toyota Corolla Hatchback. It is so superior in every way, it makes the factory head unit completely obsolete. It definitely works 100% as advertised. I...”
5/5“Kevin was a great help in troubleshooting and fixing some issues I was having with my head unit. Great product and excellent customer service and support.”
1/5“The item is not fit for purpose, does not fit my car. No wiring loom was included, just bare wires.”
5/5“Excellent communication quick responses and great product.”
5/5“Not only is the product great, it works flawlessly and is super responsive with great graphics rendering. But the customer service was even better! I had the pleasure of getting assistance from Patrick J, every question, query or concern I...”
5/5“The after service was exceptional. Tommy has gone out of his way to help me with all of my issues and replied back to me promptly. The unit is also of good quality.”
4/5“Head unit is great and everything works first time they sent the wrong wiring harness but sent the correct one straight away and were very polite when asking for help”
5/5“The team at Brummstaddt were quick to responded to any questions prior to my purchase The head unit arrive quickly and was easy to install. The sound quality was better than the original ford unit and connectivity was seamless”
5/5“Took a couple weeks to arrive but everything was there and installation was straight forward. I did have an issue with the reverse camera. After struggling with chatGPTs instructions for a couple hours, I emailed brummstadt and got a reply...”
5/5“great product, really easy to install. Kevin was great help”
5/5“The comunication with Brummstadt, Kevin and Tommy from customer support had help a lot with the fitment before purchasing, the experience so far has been great with this head unit, no lags, carplay works great and the interface is also supe...”
5/5“Good quality product and service. Had some trouble with the steering wheel controls and reverse camera not working but Tommy never stops helping me until the issue is resolved.”
5/5“Thank you so much to Patrick for helping me through the installation of the head unit into my car. I had some difficulties along the away and Patrick went out of his way to assist me, guide me through it, consult with the tech team and resp...”
5/5“amazing after sales support. I have a few different brand android units in our fleet, and this is by far the superior unit and worth the money.”
5/5“Kevin was able to help me resolve any issues that I had during installation. Thanks again for your help👍🏻”
5/5“The service from start to finish was great. Kevin is a great guy to deal with, quick replies to my emails and great advice to over my problems with installation etc. So you are thinking of buyiing an upgraded head unit for your car call Bru...”
5/5“The support service from Brummstadt Support Service was nothing short of outstanding. The help provided enabled me to complete the installation faltlessly. There is no way I could have successfully done it without the help provided. It cert...”
5/5“Great customer service aftercare experience, had a few hiccups along the way but received prompt responses every time. Would 10/10 recommend”
5/5“First camera failed within a year but got talking to the guys from brunmstadt and got a replacement sent out straight away. Really good customer service very happy”
5/5“I got a head unit of these guys about 8 months ago now can't fault it! I have ran into a couple of technical issues over this time, both times i reached out to Tommy and had a reply within a couple of hours and problem sorted not long after...”
5/5“Experienced was great. Communication was very quick and comprehensive. Also the conversations felt very personal and friendly. A welcome change compared to the normal robotic interactions everyone has become used to.”
5/5“Nothing was too much trouble for Patrick. He follows up every enquiry and ensures a satisfactory outcome for his customers.”
5/5“The unit is a big improvement on the factory fit and fitted perfectly. I would have liked a more detailed connection instruction specific for my set up. Having said that the support I got from the sales team and tech team (Tommy).”
5/5“Kevin and Tommy were assisting me extensively showing patience and understanding while analysing my feedback and providing FW patches for months. Recently, Tommy and I agreed that the testing proved an internal HW fault and the unit needs r...”
5/5“After researching several options to replace my standard 8-inch Ford Sync 2 unit, I decided on Brummstadt due to their competitive pricing and positive feedback. Installation & Fit The unit arrived within a week. While the instructions were...”
4/5“Had issues with harness. Help over emails pinpointed the issue. When a new one was sent it was a camera. New harness was finally sent and I fitted it. So far so good. Communication was good although a little slow at times as only do emails...”
4/5“Had an issue with reverse camera trigger wire. Contacted Support and through a few steps got it all working well. Very helpful team.”
5/5“Patrick J was able to talk me through the problem and resolve the issue. Thank you very much”
5/5“Great product, backup support is awesome”
5/5“Brummstadt have been excellent to deal with from the moment I first ordered my head unit from them. They have provided helpful and timely advice and support at every turn. The unit I purchased and installed in my Pajero worked great for ove...”
5/5“Reliable and responsive support staff,”
5/5“The system I purchased is of great quality and the after purchase assistance and support was fantasic.”
5/5“Knowledgeable, helpful and very professional. Customer experience was terrific. Can highly recommend Tommy! Greg”
5/5“Had a couple of problems getting the head unit to work. Kevin and the team at Brummstadt were extremely prompt (even on public holidays)and very helpful with working through the issues and solving any problems.”
5/5“Tommy has been very helpful with fixing problems with the CarPlay feature in my headunit and I am very satisfied with his professionalism and courtesy towards me as well as resolving any issues asap.”
5/5“Have had my head unit in for over a year now, works great. Had updated apple IOS and stoppped having apple CarPlay work but the team were prompt in replying to my issue and their steps resolved it quickly”
5/5“Tommy is a legend. The product is fantastic as well, does everything its says on the website. I was able to install everything myself with some questions from Tommy that were answered immediately. Amazing product and service.”
5/5“The swift response after emailing about a problem that popped up. The quick response and resolve was outstanding.”
5/5“After having our local auto electrician install my mum's Brummstadt stereo. It had to go back again and still wasn't working properly. I contacted Brummstadt and they provided easy and straight forward solutions to solve the issues we were...”
5/5“Brilliant product and even better customer support. Would highly recommend this product and will be selling them in my shop. Well done guys and thank you”
5/5“I was having trouble down loading apps and a couple of other things as l am not up with these new units. Contacted Patric who was the most helpful person and explained how to do it. He was excellent and replied straight away and followed up...”
5/5“I wanted a Brummstad head unit so I could use Apple Car and Apple Maps in my 2016 DM SantaFe Highlander. As this was optioned up I was particular to not want to lose any of the Highlander options, especially the awesome sound system. After...”
4/5“Great experience with the support team and Brummstadt. Thanks to Tommy for answering my queries and helping with the installation. Awesome new head unit, all hard work paid off really good.”
5/5“Partick was quick with a response to my queries and provided very good advice.”
5/5“Patrick at Brummstadt was incredibly helpful in resolving the issues I was having with my CarPlay and microphone. He took the time to clearly explain what was going wrong, walked me through the options, and made sure everything was working...”
5/5“Great customer service. Sorted me out with the right head unit for my WRX and followed up to make sure everything went to plan. Highly recommended”
5/5“Exceptional customer service and quality products. Thanks to Patrick for all the help.”
5/5“Excellent product. Have previously installed top brand name head units in other cars and they have always been a pain. This was an easy plug and play, with the Hilux harness provided. Only issue I had was with the reverse camera, emailed su...”
5/5“The head unit fits perfectly to the Honda Jazz and looks amazing. A huge improvement on the plain original unit. Original cables were incorrect, and a fast replacement was ordered and sent from China. Support by Kevin absolutely amazing and...”
5/5“Very attentive to any issues, would recommend. Tommy was a great help.”
5/5“Vary good head unit would recommend”
5/5“Amazing customer service pre and post purchase. Tommy has helped with my queries promptly. I have accidentally paid with my card rather than using zip. Tommy had processed the refund right away with no questions asked. I then repurchase usi...”
5/5“The experience with Brummstadt was smooth and professional. Communication was alittle slow at first but it was honest and fulfilling. The end product is magnificent and surpassed my expectations. One or two minor hiccups along the way but e...”
5/5“The purchase went smoothly despite wrong wiring supplied initially. That was quickly corrected and the installation took just a couple of hours. All the time Kevin was very helpful and patient with my questions responding knowledgeably and...”
5/5“Communication and dedication to solve issues”
5/5“I dealt with Patrick all the way from start to finish and he helped me where needed. Can’t thank him enough for all his support and patience. Can’t recommend them enough.”
4/5“The user manual needs to be better/refined as its applications for home user are confusing”
2/5“No instructions supplied with kit. Patrick tried hard to help (thanks!) but it seems they forward the issues to the Chinese manufacturer. In the kit were screws and plastic widgets that have no explaination as to what they do. Took abut 30...”
5/5“Tommy and Kevin good aftersales service”
5/5“Great unit works perfectly. And the customer service was the best I have ever had. I emailed a problem getting the reverse camera to work and they sent easy directions nearly straight away to fix the problem. Would recommend to anyone.”
5/5“Great after sales tech back up”
5/5“Tommy was amazing”
5/5“Really pleased with the unit, fitted with ease to Isuzu DMAX, one small issue but Kevin was able to sort very quickly, customer service was awesome, need more guys like this when purchasing on line products Ray”
5/5“Great company to deal with. Questions about fitment were answered promptly. Thanks to Tommy and Kevin for all the help. Almost a year on, and a small issue arised and Tommy was helpful in resolving this very quickly. I very match appreciate...”
5/5“Customer service and follow up technical support for a few install issues was excellent . Finally finished the install and the head unit worked perfectly. Big thanks to Tommy from tech support for the prompt advice and guidance .”
5/5“We had some issues with the installation but after contacting Tommy he guided us through the process and we were able to get it sorted Thanks too Tommy”
A clear plan to get the right kit
1) Check compatibility. 2) Choose your kit. 3) If you get stuck, we’ll guide you through the install. Every review here links back to Trustpilot.
Yes. They’re hosted on Trustpilot, and every card shown here links to the original public Trustpilot review after passing our display checks.
Because we want this page to load fast and work reliably. Widgets often slow pages down or fail to load. We keep it simple and link you straight to the source.
Yes. Use the “Read on Trustpilot” link on any card to open the original review.
Start with the compatibility checker to match your model and year. If anything looks unclear, message us. We will confirm your setup with you before you order.
If you need help during install or setup, our team will guide you through it. You are not on your own. Most customers finish the upgrade smoothly with a quick nudge.
Don’t guess. Check compatibility first, then pick your screen size and options on the product page. If you’re deciding between two setups, talk to support and we’ll point you to the right one.
