Frequently Asked Questions
Everything you need to know about this head unit
Connect the single RCA cable with the yellow plug (included in your package) to extend your Bluetooth signal. This cable doubles as both a camera input AND a Bluetooth/WiFi antenna extension. The two small blue wires attached are antenna boosters that significantly improve connection stability. This simple connection takes 30 seconds and resolves 90% of Bluetooth issues. Make sure it's firmly connected even if you're not using a rear camera.
Try these proven solutions:
1. Quick Fix: Settings → Apps → Z-Link → Disable → Enable → Open (repeat each use)
2. Check Cables: Use the data/charge USB cable (not charge-only)
3. Bluetooth Setting: Disconnect all other Bluetooth connections - CarPlay needs exclusive access
4. Factory Reset Z-Link: Find the pink 'RESET' app, restart, reconnect Bluetooth, then try Z-Link
5. Sound Issues: Switch audio source to 'AUX' or 'USB/AUX' in your vehicle menu
Most issues are resolved with step 1 or 3!
The processor differs between models: The 2/32GB has a 4-Core processor, while 4/64GB and 8/128GB models feature the powerful 8-Core Cortex-A55 processor. Combined with RAM differences: The 2/32GB model with its 4-Core processor and limited RAM may experience slowdowns with heavy multitasking. The 4/64GB with 8-Core provides smooth performance for most users - no lag, seamless app switching, and enough storage for maps and music. The 8/128GB with 8-Core offers maximum performance with its generous RAM allowing unlimited multitasking and massive storage for extensive media libraries. Think of RAM like your desk space - more RAM means you can have more apps open simultaneously without slowing down.
Absolutely normal! These head units are complete replacement systems with their own GPS antenna, microphone, and Bluetooth module. Your factory connectors for these features won't be needed anymore. The important connections are: main power harness, speaker outputs, and the yellow RCA cable (even if not using a camera - it extends Bluetooth range). Any leftover factory plugs can be safely tucked away. If you're unsure about any connection, our support team is here 7 days a week.
Z-Link updates are handled through system firmware updates. Go to Settings → System → System Update. If an update is available, download it to a USB drive (FAT32 format) and install. Important: Never download Z-Link APKs from unofficial sources - they won't work and may cause issues. If you're having compatibility issues with newer iOS versions, the disable/enable workaround (Settings → Apps → Z-Link) usually resolves them while waiting for official updates.
Consider your usage:
• 2/32GB (4-Core): Budget option - fine for basic use, but may lag with multiple apps due to 4-Core processor and limited RAM
• 4/64GB (8-Core): Sweet spot - smooth Android Auto/CarPlay, multitasking, and ample storage
• 8/128GB (8-Core): Premium choice - unlimited multitasking, massive storage, future-proof for years
Most customers choose 4/64GB for the perfect balance of performance and value. The extra RAM makes a huge difference in daily smoothness!
The yellow RCA cable's blue antenna wires also boost WiFi signal! Make sure this cable is connected. Additionally, try these tips: Position the blue antenna wires away from metal surfaces, check that your phone's hotspot is set to 2.4GHz (not 5GHz) for better range, and ensure the head unit's WiFi sleep policy is set to 'Never' in Settings → WiFi → Advanced. For best performance with wireless CarPlay, keep your phone within 1-2 meters of the head unit.
Go to Settings → Sound → Equalizer and adjust to your preference. For more volume, increase the 'Loudness' setting. The 4/64GB and 8/128GB models have superior audio chips that provide cleaner, louder sound. If you have an amplifier, use the RCA outputs for best quality. Also check Settings → Factory Settings (password usually 126) → Audio settings for additional gain controls. Remember: higher-spec models (4GB+) include premium audio components for noticeably better sound.
Yes! Most vehicles work instantly. If not, use the steering wheel learning app: tap the steering wheel icon, press each button on your wheel, and assign functions. For newer vehicles with CANbus, we provide CANbus modules for automatic setup. Some vehicles may need the Key1/Key2 wires connected (usually included in our harness). If you're having trouble, let us know your exact vehicle model and we'll provide specific instructions.
We offer a 30-day return policy. If it doesn't fit or there's a compatibility issue, we'll work with you to resolve it. If you change your mind, a 20% restocking fee applies. Our team verifies compatibility before shipping to minimize issues. We provide installation support 7 days a week to help resolve any problems. With our 3-year warranty and Australian-based support, you can purchase with confidence. Full details in our Refund Policy.
Universal Compatibility: Embracing the Digital Age
In automotive history, significant technological leaps were always closely connected with introduction of new infotainment options, marking major milestones in the driving experience. Today, universal head units designed for compatibility with both single-DIN (1DIN) and double-DIN (2DIN) dashboard spaces exemplify thoughtful engineering created to adapt to a wide spectrum of dashboards, thus accommodating a variety of cars from older to recent models.
The adaptability provided by these universal solutions ensures broad compatibility across diverse vehicle models and generations, serving as a notable bridge between automotive heritage and contemporary digital life.
Adjustable Design and Ergonomic Integration
A distinctive advantage of this head unit lies within its adjustable, rotatable screen. Its generous 10-inch touchscreen boasts 360-degree rotational capability, delivering optimal viewing flexibility for varying cabin layouts and driver preferences. Whether accommodating drivers in SUVs, trucks, hatchbacks, or sedans, an adjustable screen comfortably suits user ergonomics and visibility, reducing reflections and enhancing interaction convenience. The unit’s customizable installation simplifies matching clearly different dashboards, thus assuring a consistent look and feel suitable for varied interiors.
Enhanced Driving through Intuitive Navigation and Smartphone Integration
Crucially, this universal head unit supports wired and wireless Apple CarPlay and Android Auto connectivity, marking an important progression in driver-vehicle integration. The ability to synchronize a smartphone quickly via wireless connection or USB cable allows easy management of navigation, media, communication, and applications such as Google Maps, Apple Maps, and WAZE directly on-screen. Imagine enjoying dinner out with family and setting your next destination from a restaurant table via your phone—the moment the vehicle's ignition starts, your route is immediately projected to the dashboard display, creating an uninterrupted, straightforward transition from leisure activities to the road journey ahead.
1080p HD Cameras & Enhanced Safety
For additional driver awareness and reassurance, this universal system accommodates optional 1080p HD front and rear cameras with recording capability. These clearly defined visuals significantly expand the driver's field of view, revealing potential hazards and simplifying maneuvering in congested areas or tight spaces. Real-time video recording acts as an essential source of evidence, adding layers of practicality and security to daily driving realities.
Entertainment and Gaming Integration
Entertainment alternatives come clearly into play during travel scenarios, especially during extended drives. The USB inputs included in this versatile head unit enable passengers to connect gaming controllers directly—opening opportunities for multiplayer gaming on long journeys and enhancing comfort by making the cabin environment not just practical but welcoming and engaging.
Voice Control Integration for Smarter Living
The head unit also supports intelligent smart voice assistants, actively managing media, navigation inputs, communication, and even connecting seamlessly to home automation systems. Users can conveniently trigger remote tasks associated with their smart home setup—for example, asking Siri or Google Assistant to switch on porch lights remotely while still en route. Such integration underscores just how meaningful a modern in-dash device can become, thoughtfully reflecting broader personal technology ecosystems.
Conclusion: Modernizing Vehicles and Driving Experiences
Vehicles across various generations immediately benefit from integrating contemporary connectivity through sophisticated, thoughtfully-designed infotainment accessories. A universal 1DIN/2DIN head unit featuring wireless Apple CarPlay, Android Auto, adaptable screen adjustments, high-definition camera options, passenger-focused entertainment, and intelligent voice integration collectively represents genuine practicality and driving pleasure.
By modernizing and thoughtfully connecting previous-generation vehicles to contemporary technology, owners deepen their lasting emotional affinity to beloved cars, enrich driving interactions significantly, and assure practicality, convenience, and meaningful usability as automotive technology evolves continuously.