Frequently Asked Questions
Everything you need to know about this head unit
Connect the single RCA cable with the yellow plug (included in your package) to extend your Bluetooth signal. This cable doubles as both a camera input AND a Bluetooth/WiFi antenna extension. The two small blue wires attached are antenna boosters that significantly improve connection stability. This simple connection takes 30 seconds and resolves 90% of Bluetooth issues. Make sure it's firmly connected even if you're not using a rear camera.
Try these proven solutions:
1. Quick Fix: Settings → Apps → Z-Link → Disable → Enable → Open (repeat each use)
2. Check Cables: Use the data/charge USB cable (not charge-only)
3. Bluetooth Setting: Disconnect all other Bluetooth connections - CarPlay needs exclusive access
4. Factory Reset Z-Link: Find the pink 'RESET' app, restart, reconnect Bluetooth, then try Z-Link
5. Sound Issues: Switch audio source to 'AUX' or 'USB/AUX' in your vehicle menu
Most issues are resolved with step 1 or 3!
The processor differs between models: The 2/32GB has a 4-Core processor, while 4/64GB and 8/128GB models feature the powerful 8-Core Cortex-A55 processor. Combined with RAM differences: The 2/32GB model with its 4-Core processor and limited RAM may experience slowdowns with heavy multitasking. The 4/64GB with 8-Core provides smooth performance for most users - no lag, seamless app switching, and enough storage for maps and music. The 8/128GB with 8-Core offers maximum performance with its generous RAM allowing unlimited multitasking and massive storage for extensive media libraries. Think of RAM like your desk space - more RAM means you can have more apps open simultaneously without slowing down.
Absolutely normal! These head units are complete replacement systems with their own GPS antenna, microphone, and Bluetooth module. Your factory connectors for these features won't be needed anymore. The important connections are: main power harness, speaker outputs, and the yellow RCA cable (even if not using a camera - it extends Bluetooth range). Any leftover factory plugs can be safely tucked away. If you're unsure about any connection, our support team is here 7 days a week.
Z-Link updates are handled through system firmware updates. Go to Settings → System → System Update. If an update is available, download it to a USB drive (FAT32 format) and install. Important: Never download Z-Link APKs from unofficial sources - they won't work and may cause issues. If you're having compatibility issues with newer iOS versions, the disable/enable workaround (Settings → Apps → Z-Link) usually resolves them while waiting for official updates.
Consider your usage:
• 2/32GB (4-Core): Budget option - fine for basic use, but may lag with multiple apps due to 4-Core processor and limited RAM
• 4/64GB (8-Core): Sweet spot - smooth Android Auto/CarPlay, multitasking, and ample storage
• 8/128GB (8-Core): Premium choice - unlimited multitasking, massive storage, future-proof for years
Most customers choose 4/64GB for the perfect balance of performance and value. The extra RAM makes a huge difference in daily smoothness!
The yellow RCA cable's blue antenna wires also boost WiFi signal! Make sure this cable is connected. Additionally, try these tips: Position the blue antenna wires away from metal surfaces, check that your phone's hotspot is set to 2.4GHz (not 5GHz) for better range, and ensure the head unit's WiFi sleep policy is set to 'Never' in Settings → WiFi → Advanced. For best performance with wireless CarPlay, keep your phone within 1-2 meters of the head unit.
Go to Settings → Sound → Equalizer and adjust to your preference. For more volume, increase the 'Loudness' setting. The 4/64GB and 8/128GB models have superior audio chips that provide cleaner, louder sound. If you have an amplifier, use the RCA outputs for best quality. Also check Settings → Factory Settings (password usually 126) → Audio settings for additional gain controls. Remember: higher-spec models (4GB+) include premium audio components for noticeably better sound.
Yes! Most vehicles work instantly. If not, use the steering wheel learning app: tap the steering wheel icon, press each button on your wheel, and assign functions. For newer vehicles with CANbus, we provide CANbus modules for automatic setup. Some vehicles may need the Key1/Key2 wires connected (usually included in our harness). If you're having trouble, let us know your exact vehicle model and we'll provide specific instructions.
We offer a 30-day return policy. If it doesn't fit or there's a compatibility issue, we'll work with you to resolve it. If you change your mind, a 20% restocking fee applies. Our team verifies compatibility before shipping to minimize issues. We provide installation support 7 days a week to help resolve any problems. With our 3-year warranty and Australian-based support, you can purchase with confidence. Full details in our Refund Policy.
Evolution and History of Renault Koleos:
First Generation (2007–2015):
Launched internationally in 2007, the first-generation Renault Koleos marked the beginning of Renault’s serious foray into the midsize crossover SUV segment. Built upon a foundation shared with the Nissan X-Trail, it beneficially combined French styling sensibilities with Japanese engineering prowess. Initially manufactured by Samsung Motors in South Korea (where it sold as Samsung QM5), this Koleos quickly demonstrated affordability, capable off-road credentials, and remarkable interior refinement for its era. Although this model faced intense market competition, it gained recognition for practicality, spaciousness, and versatility amongst European, Asian, and Australian drivers looking for family-oriented transportation.
Second Generation (2016–Present):
Significantly changed, the second-generation Renault Koleos unveiled in 2016 represented a substantial leap forward in refinement, technology, and elegance. Built on the Renault-Nissan Common Module Family (CMF-CD) architecture—shared notably with the Nissan Rogue/X-Trail—it was instantly recognizable with its bold, expressive front fascia, accentuated by distinctive C-shaped LED daytime running lamps, muscular body lines, and sophisticated styling cues. Interior quality received notable advancements, offering an impressive cabin ambience, generous interior space, significantly improved materials and craftsmanship, and practical functionality. Unlike the slightly hesitant reception of its predecessor, this newer Koleos variant emerged confidently, aligning with rising consumer expectations for modern SUVs emphasizing aesthetic presence, spaciousness, and contemporary technology.
Crucial Characteristics and Highlights of Renault Koleos (2016–2023):
Performance & Reliability:
Over this generation’s journey, Koleos has consistently offered reliable yet engaging powertrain selections. The lineup regularly featured a blend of smooth petrol and economical diesel engines across various international markets. The availability of refined continuously variable transmission (CVT) delivered smooth driving manifestations appreciated particularly during city commuting. Its suspension setup emphasized comfort, stability, and road refinement, ideally suited to families and long-distance travel. Additionally, an all-wheel-drive offering provided reassuring traction under diverse driving conditions, enhancing its market appeal globally.
Interior & Comfort:
Inside, the Koleos has risen to become recognized for its spacious rear-seat legroom, class-leading in many regions. Its ergonomic design, clever storage solutions, thoughtfully arranged controls, and well-insulated cabin environment established it firmly as a practical, reliable family companion comfortable for daily commuting and vacations alike. Renault’s focus on interior quality earned considerable respect from the automotive community, ensuring discerning drivers appreciated the thoughtful touches in overall seating comfort, generous standard features across trims, and impressive cargo flexibility suitable for various lifestyles.
Safety & Technologies:
The Koleos came equipped with comprehensive standard safety and advanced driver assistance technologies such as lane-departure warning, autonomous emergency braking systems, and blind-spot monitoring, offering reassurance to drivers and passengers globally. Infotainment technology initially featured R-Link multimedia in early variants, later evolving into the more recent Easy Link system in newer configurations, improving on-screen clarity, response times, and user customization.
Supplementing Renault Koleos with Brummstadt Premium Infotainment:
While the Koleos offers commendable technology from the factory, discerning owners often pursue aftermarket solutions tailored to improve connectivity, entertainment quality, and convenience. Brummstadt, recognized for crafting high-quality aftermarket head units specifically shaped and configured to integrate seamlessly into existing dashboard spaces, provides a suitable upgrade for the 2016 to 2023 Renault Koleos.
This premium infotainment system from Brummstadt supports both wired and wireless connection for Apple CarPlay and Android Auto, aligning comfortably with modern smartphone integration standards. In an everyday scenario, one can easily imagine dining out with loved ones, setting a post-dinner destination conveniently on their smartphone. Immediately upon entering the vehicle, this destination seamlessly appears on the head-unit's high-resolution touchscreen map; no additional manual effort is required, allowing effortless navigation home or towards friends' houses, even within unfamiliar locations.
The inclusion of universal app compatibility, including Google Maps, Apple Maps, and WAZE, ensures versatile navigation choices based on individual preference. Additionally, the availability of an optional 1080p HD camera system for front and rear recording significantly improves visibility, providing crucial evidential footage for security-minded drivers while enhancing general safety in tight city spaces or rural zones.
Brummstadt’s infotainment system further presents passenger entertainment beyond traditional radio and music playback. Gaming enthusiasts find a distinct opportunity through gaming controllers connected directly via the available USB ports on the device—transforming long trips into relaxed family entertainment. An intuitive Smart Voice Control functionality smoothly manages routine navigation, calls, messages, and music streaming without driver distraction, significantly improving driver attention and control. The added compatibility with home-connected assistants enables intuitive spoken commands such as activating porch lighting before arrival, cleverly integrating home, vehicle, and smartphone capabilities into a harmonious, satisfying user experience.
Driving Satisfaction and Ownership Advantage:
Renault Koleos, already acclaimed in global markets—from Australia, Europe, and South America to parts of Asia—as a refined, spacious family SUV encompassing numerous thoughtful features and technologies, reaches new territory when thoughtfully paired with targeted technological upgrades from specialists such as Brummstadt. The resulting combination provides drivers with notably improved in-vehicle connectivity, refined multimedia presentation, and enhanced safety benefits, genuinely amplifying the satisfaction found within daily journeys or extended drives.
Over successive incarnations, the Koleos firmly established Renault’s presence in the highly competitive medium-sized SUV segment, endearing itself to families and commuters alike. Both practical and elegant, it reflects the evolving tastes and expectations of contemporary automotive consumers. Ultimately, when thoughtfully complemented by quality infotainment expansions and purposeful additions from recognized aftermarket specialists, the driving experience extends beyond practical utility—becoming a deeper reflection of lifestyle harmony, individual aspirations, and automotive enjoyment.