Frequently Asked Questions
Everything you need to know about this head unit
Connect the single RCA cable with the yellow plug (included in your package) to extend your Bluetooth signal. This cable doubles as both a camera input AND a Bluetooth/WiFi antenna extension. The two small blue wires attached are antenna boosters that significantly improve connection stability. This simple connection takes 30 seconds and resolves 90% of Bluetooth issues. Make sure it's firmly connected even if you're not using a rear camera.
Try these proven solutions:
1. Quick Fix: Settings → Apps → Z-Link → Disable → Enable → Open (repeat each use)
2. Check Cables: Use the data/charge USB cable (not charge-only)
3. Bluetooth Setting: Disconnect all other Bluetooth connections - CarPlay needs exclusive access
4. Factory Reset Z-Link: Find the pink 'RESET' app, restart, reconnect Bluetooth, then try Z-Link
5. Sound Issues: Switch audio source to 'AUX' or 'USB/AUX' in your vehicle menu
Most issues are resolved with step 1 or 3!
The processor differs between models: The 2/32GB has a 4-Core processor, while 4/64GB and 8/128GB models feature the powerful 8-Core Cortex-A55 processor. Combined with RAM differences: The 2/32GB model with its 4-Core processor and limited RAM may experience slowdowns with heavy multitasking. The 4/64GB with 8-Core provides smooth performance for most users - no lag, seamless app switching, and enough storage for maps and music. The 8/128GB with 8-Core offers maximum performance with its generous RAM allowing unlimited multitasking and massive storage for extensive media libraries. Think of RAM like your desk space - more RAM means you can have more apps open simultaneously without slowing down.
Absolutely normal! These head units are complete replacement systems with their own GPS antenna, microphone, and Bluetooth module. Your factory connectors for these features won't be needed anymore. The important connections are: main power harness, speaker outputs, and the yellow RCA cable (even if not using a camera - it extends Bluetooth range). Any leftover factory plugs can be safely tucked away. If you're unsure about any connection, our support team is here 7 days a week.
Z-Link updates are handled through system firmware updates. Go to Settings → System → System Update. If an update is available, download it to a USB drive (FAT32 format) and install. Important: Never download Z-Link APKs from unofficial sources - they won't work and may cause issues. If you're having compatibility issues with newer iOS versions, the disable/enable workaround (Settings → Apps → Z-Link) usually resolves them while waiting for official updates.
Consider your usage:
• 2/32GB (4-Core): Budget option - fine for basic use, but may lag with multiple apps due to 4-Core processor and limited RAM
• 4/64GB (8-Core): Sweet spot - smooth Android Auto/CarPlay, multitasking, and ample storage
• 8/128GB (8-Core): Premium choice - unlimited multitasking, massive storage, future-proof for years
Most customers choose 4/64GB for the perfect balance of performance and value. The extra RAM makes a huge difference in daily smoothness!
The yellow RCA cable's blue antenna wires also boost WiFi signal! Make sure this cable is connected. Additionally, try these tips: Position the blue antenna wires away from metal surfaces, check that your phone's hotspot is set to 2.4GHz (not 5GHz) for better range, and ensure the head unit's WiFi sleep policy is set to 'Never' in Settings → WiFi → Advanced. For best performance with wireless CarPlay, keep your phone within 1-2 meters of the head unit.
Go to Settings → Sound → Equalizer and adjust to your preference. For more volume, increase the 'Loudness' setting. The 4/64GB and 8/128GB models have superior audio chips that provide cleaner, louder sound. If you have an amplifier, use the RCA outputs for best quality. Also check Settings → Factory Settings (password usually 126) → Audio settings for additional gain controls. Remember: higher-spec models (4GB+) include premium audio components for noticeably better sound.
Yes! Most vehicles work instantly. If not, use the steering wheel learning app: tap the steering wheel icon, press each button on your wheel, and assign functions. For newer vehicles with CANbus, we provide CANbus modules for automatic setup. Some vehicles may need the Key1/Key2 wires connected (usually included in our harness). If you're having trouble, let us know your exact vehicle model and we'll provide specific instructions.
We offer a 30-day return policy. If it doesn't fit or there's a compatibility issue, we'll work with you to resolve it. If you change your mind, a 20% restocking fee applies. Our team verifies compatibility before shipping to minimize issues. We provide installation support 7 days a week to help resolve any problems. With our 3-year warranty and Australian-based support, you can purchase with confidence. Full details in our Refund Policy.
Historical Context and Evolution of the Toyota Prius (1997–Present):
1. First Generation (XW10; 1997–2003):
Introduced in Japan in 1997 as the world’s first mass-produced hybrid vehicle, the original Prius utilized a 1.5-liter petrol engine paired with an electric motor. Initial success prompted its export to North America and Europe in 2000, where it gained popularity due to impressive fuel efficiency, practicality, and groundbreaking technology.
2. Second Generation (XW20; 2003–2009):
Launched globally in 2003, the second-generation Prius featured a complete redesign with a more aerodynamic profile, significant improvements in fuel efficiency, and expanded interior space. Its Hybrid Synergy Drive became a benchmark in automotive technology, strengthening the Prius’s global reputation for sustainability and reliability.
3. Third Generation (XW30; 2009–2015):
This generation offered enhanced efficiency, three driving modes (EV, Eco, Power), and advanced safety features. Notably, the "Prius v" variant, launched in 2012, expanded the Prius family, providing additional cargo and passenger space, available in both 5- and 7-seat configurations depending on regional markets. It combined hybrid efficiency with the practicality of a compact MPV.
4. Fourth Generation (XW50; 2015–2021):
Built on Toyota’s New Global Architecture (TNGA), the fourth-generation Prius improved driving dynamics, safety, and comfort. It introduced an optional AWD-e system in select markets from 2018, catering to regions with challenging driving conditions. This generation reinforced the model's position as a leader in fuel efficiency and hybrid technology.
Complementary Enhancement with Brummstadt Infotainment:
Aligning with its efficient and practical nature, the 2012–2017 Prius v benefits significantly from aftermarket technological upgrades like those offered by Brummstadt. Their Premium Head Unit Upgrade Kit integrates seamlessly into the Prius’s dashboard, delivering modern infotainment capabilities such as wired and wireless Apple CarPlay and Android Auto compatibility.
Drivers can conveniently access smartphone navigation apps, music, calls, and messaging safely via intuitive touchscreen controls or voice commands. Optional enhancements include high-definition front and rear camera systems, improving safety during maneuvering, and providing visual evidence when needed.
Intrinsic Advantages of the Toyota Prius Driving Experience:
The Prius remains globally appreciated for its superior fuel economy, low emissions, quiet electric operation, and high reliability. Its innovative technology makes urban commuting smooth and environmentally friendly, enhancing daily convenience. The combination of sustainable driving and enhanced infotainment technology positions the Prius as a practical, comfortable, and future-oriented vehicle choice.