Great product and support
The unit is installed and working well with great online help from Tommy and others. The installation guide supplied is generic which I expected because of the diversity of vehicles it fits but most of the process is obvious.
A very good product which brings my Prado into the modern era.
Great service and quick turnaround.
A website that has a good layout, and search function.
Friendly support via email, with really quick replies. Great unit, but was surprised it was sent from China. But even still only took 5 business days after tracking note was sent. Had it fitted up in less than 15 mins, as I've installed similar in dozens of cars. Thanks again!
Permission issues
The personalised service provided by Patrick was exceptional, l was having a permission issue between the new unit and my mobile, while the problem was being investigated l was kept informed and in the loop, l was very happy with the service provided and the eventual outcome once all permissions had been allowed
Amazing customer service pre and post…
Amazing customer service pre and post purchase. Tommy has helped with my queries promptly. I have accidentally paid with my card rather than using zip. Tommy had processed the refund right away with no questions asked. I then repurchase using zip. It's so refreshing to see exceptional customer service. I appreciate your time Tommy and well done! Definitely recommend 5/5!
Excellent product
Very pleased with the new headunit and the technical support is excellent as they resolved a minor issue very quickly. Tommy is extremely helpful and I highly recommend getting the headunit from them.
Kevin was FANTASTIC
Kevin was FANTASTIC.
SUPER FAST in replying to any issue i was experiencing to with was sorted out with great ease .
Highly recommended 👌
Patrick and Tommy have provided…
Patrick and Tommy have provided excellent and timely advice throughout the install of my head unit.
I’m happy with the features and functionality of the unit.
Thanks
Michael
The experience with Brummstadt was very positive.
The experience with Brummstadt was smooth and professional. Communication was alittle slow at first but it was honest and fulfilling.
The end product is magnificent and surpassed my expectations. One or two minor hiccups along the way but expected when transforming a 12 year old car into the modern age.
Keep trying, it will work!
Big Thanks to Patrick and service team at Brummstadt.
After installing unit we had trouble getting the SWC to work. There are so many variation to consider with cabling and specific model and make of vehicle it seemed no matter what we tried nothing would work. After contacting the service team and some friendly back forth to collect information we got there in the end. Now everything is great and the head unit work...
Great product and excellent support
The purchase went smoothly despite wrong wiring supplied initially. That was quickly corrected and the installation took just a couple of hours. All the time Kevin was very helpful and patient with my questions responding knowledgeably and promptly.
The head unit fits precisely and enhances dashboard appearance. It provides access to multiple functions, as advertised. Although it is now operational, Brummstadt is sti...
Hilux Head unit.
I recently brought a head unit for my 2015 Hilux ute, I dealt mainly with Tommy. Their advice and after sale service was a Ten out of Ten. I had a bit of an issue after the installation but with Tommy's advice it was sorted straight away, very helpful.
